OtterBox - Defender Series Case for Samsung Galaxy S8 - Gray/blue

Secure your Samsung Galaxy S8 in this OtterBox Defender case. The rugged outer slipcover and inner shell guards against drops, bumps and scratches. Clip this OtterBox Defender case to a bag strap or belt when you're on the move, or use the kickstand to position your device for viewing.
$34.99
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Overview

What's Included


  • OtterBox Defender Series Case for Samsung Galaxy S8

Ratings & Reviews


Overall Customer Rating:
94% of customers would recommend this product to a friend (2207 out of 2349)

Features


Designed for use with Samsung Galaxy S8 cell phones

For a precise fit.

Scratch-resistant design

Protects your device against accidental damage.

Built-in stand

Enables comfortable hands-free viewing.

Included holster

Offers simple, comfortable carrying.


Overall customer rating

4.6
94%
would recommend to a friend

Pros

Cons

  • Rating: 1 out of 5 stars

    Nice product, but a serious flaw

    Posted
    Midwesterner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really wanted to like this item -- the case is solid and well constructed, and there are even silicone rubber tabs on the case which protect the phone's ports (e.g., headphone jack) against moisture. However, the belt-clip holster is a different matter, and -- in my opinion -- has a fatal design flaw: I agree with other reviewers that the phone is not adequately and securely locked into the holster. I stopped using this item when -- while quietly eating dinner in a restaurant, I heard a faint clatter, and looked down to see that my new Galaxy S8 had -- for no apparent reason -- popped out of the holster, landing on a hard floor. (Had I not been paying attention, I might have even missed this completely!) Having read other reviews, I was very worried about this possibility and had taken great care to ensure that my phone was "locked in" to the holster. The problem is that the phone is held into the holster at two corners, and a tiny "claw" or "teeth" fit into a small, shallow "groove" to lock the phone in place. (See photo.) Two tiny plastic teeth engaging into a plastic groove (only about 0.5mm deep) is the *only* thing preventing your expensive phone from popping out, and -- as I found out -- it apparently takes almost no provocation to eject the phone. I'm not willing to wager my $600 phone against this chance, and instead I switched to a Turtleback leather holster which completely encloses the phone.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Midwesterner,

      We apologize that you're feeling so much hesitation towards this belt clip holster! True, if the belt clip is feeling a little shaky, you're definitely not experiencing the standard Otter security that we normally expect. Please feel welcome to call our awesome representatives at 1-855-688-7269, and they'll hook you up with a brand-new holster. We're confident that a warranty replacement should get you back on track to the ultimate side protection in no time!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    great, but could be better

    Posted
    BMRep
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always used outer box cases for my phones and have had great success. They are great products. Love their customer service as well. However, I must note that with this latest case for the note 8, they missed the bar a bit. The case itself feels like really good quality. Dropped my phone once already and it survived. It does add some bulk to the already big note 8, but feels solid and secure as always. I wish they would have made the edges a bit more protruded as to protect the screen more on the sides in case of it being dropped. I feel the screen is too exposed on the sides. I feel it needs to be more like the top edges. Also on the defender model the earphone and charging flaps are difficult to open and are in reverse position than how they are in the commuter series. I feel it was easier to open in the commuter series than the defender series. Also the flap opening makes our more difficult to charge in this position than how the commuter has it. Over all i like the way the commuter series fits/ feels more than the defender, but do enjoy the holster on this version. If you don't mind the bulk get this series, otherwise go with the commuter. The holster could also have a cut out for the camera. Many times i have taken my phone out while it's attached to the holster and wanted to take a picture. If it had an opening on the bank it would be great. Easily doable as there is room for that opening. I may do it myself and modify my holster. Lastly, i wish it did include the screen protector as the ones in the past have done. Now they sell it separately. Even if it cost a bit more. I don't like to know i have to buy more things. Doesn't feel complete to me. Also, the opening to the stylus is wide open. Feels as if the case may crack there if dropped on that corner. Again, the commuter series does s better job in that area as well. It adds a divider between the speaker and the stylus making it seem more durable. I think this may be a weak point in the defender series. So overall, great case, but could be a tad better in design.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice Rubberized Case. No Screen Protection

    Posted
    RandyL
    • My Best Buy® MemberMember

    When I got my Galaxy S8, I also purchased the Defender case with the Otterbox AlphaGlass screen protector. Within days, the thick glass cover popped open the case (case is a two piece unit that snaps together), due to its thick material. The glass also made it almost impossible to "touch" activate things on all edges of the screen (top, bottom, and sides). I returned the Alpha Glass, but now I am worried the screen is unprotected. I have an OB case on my old HTC One smartphone, and that was near bulletproof, so I am hopeful this Defender will protect the Galaxy S8. I like that the top and bottom of the case are raised which keeps the S8 screen from making contact with a flat surface (a table for example). BUT, like all other S8 cases out right now, the sides leaves the screen exposed to contact if the phone were to hit the edge of the table. I am PRAYING OB will come out with a plastic overlay to adhere to the S8 screen, for protection. I do like the belt clip holder and the phone does fit into it with a distinct SNAP. It does take some effort to pull the phone out of the holder, so I am confident it will hold the phone tightly on my belt. The phone can be snapped into the holder with the screen facing out or in. Purely for the lack of a useable screen protector, I am rating this case a 3.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not what it used to be, but still quite good

    Posted
    MrTomMusic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always purchased the Defender series cases for my phones because they have always been rock solid. This particular iteration is not quite on par compared to the level of protection offered in the past. Some of that stems from the design of the phone itself (with its curve-edged screen) and part of that comes from an attempt to not be quite as bulky (I guess enough people complained about about putting their super-sleek thin phone in a case that is three times its size). All-in-all, Otterbox did do a decent (but not perfect) job of a compromise solution, and it is still offers some of the best protection available for the S8. As you've already read a million times, there is no screen cover included. The curve of the screen's edges make the usual Otterbox screen cover less than useless, so this isn't too big of an issue (other than the fact that you are still paying the same price for less protection). The curve of the screen also led Otterbox to lower the rim around the edge of the phone. This is good, because it doesn't obscure the screen, but it is also bad because it leaves the screen just that much more exposed to possible impacts. The last thing that bears mentioning, and you may have already read this numerous times as well, is that the holster/belt-clip does not clamp onto the phone nearly as securely as it has in the past. I don't know if maybe they were trying to make it easier to remove the phone from the holster, but it comes out easily... way too easily. It is no surprise that I have read complaints about people's phones falling out of their holsters. This is a potential problem to be sure.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Phone protection with annoying features

    Posted
    Crucsfrk360
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Attention put your phone case on before you add screen protector so you can see where you need to start film or glass. This case moves ever so slightly and if you screen film is to close to an edge you will be annoyed at the bubbles it will cause. With that said onto the case. Rugged, grip, bounce, and bulky are a few words I would use to describe this case. It feels tough in your hand and the rubber outside gives you a secure feeling when holding it. It you drop it will bounce I dropped it from my jacked up pickup several times and no damage can be seen. Now the bulk. Good luck getting this sucker in a pocket with ease. The rubber outside grips onto everything so even a pair of gym shorts may require some extra effort. The size also makes it not ideal for front pockets on jeans and since the risk of sitting on your phone is a factor it's the main place your going to end up keeping it. I also ended up cutting off the rubber flaps that covers the aux plug and power connector. I understand They are meant to keep.out moisture and dirty but the phone is already water resistant. They are really annoying to try and plug in charger while driving or for anytime for that matter. Over all good case but I went and spent half the price on a different brand that starts with a "S" and ends with an "n" which feels just as rugged but with a slimmer profile.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not up to otterbox standards

    Posted
    Marty
    • My Best Buy® MemberMember

    Let me start by saying that I have used otterbox defender cases for a very long time. I have ipad case, 3 iphone cases, and LG G4, Galaxy S6 and most recently my Galaxy S7 edge. So being an otterbox fanboy and being familiar with their unsurpassed quality I went ahead and bought a defender for my Galaxy S8. Saying that I was disappointing is an understatement. First of all otterbox did the same thing with the screen protector that apple did with the headphone jack, they dumped it. So now, I have a defender case without a screen protector, for the same price as I paid for my S7 edge case with screen protector. So I have to spend extra money for a screen protector. Second, the holster does not hold the phone (in the case) very well. My S7 edge holster held the case like an iron jaw, but the S8 holster holds the case very lightely and I am convinced that it will fall out when I walk.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Best protection you can buy, but stretches

    Posted
    Nikk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been buying Otter-box defenders since they first came out. I get a new phone yearly, and each year this is the case I go for. I have tried others both more expensive (life-proof) and a lot of cheaper. They all do well, but nothing compares to the Otter-box. The issue I have is the outside layer (rubber) will stretch. At first I thought it was because I would take my phone out of case sometimes, and then put it back in. But my last phone, S7 edge, I never took out, and only had it for 6 months. And the rubber becomes really loose, the corners don't stay in and tight with the hard plastic inside layer, the back becomes very loose with a large gap between outside rubber layer and inside plastic layer, especially around the camera, and lets dirt and everything inside. Doesn't hurt the phone, but looks bad. And it gets bad enough where the rubber layer peels off the phone when you pull the phone out of your pocket. Otter-box will (on your dime around $7) ship you a replacement rubber layer, takes 4-6 weeks. Which is nice, but a hassle, and takes over a month. This has been an issue since their first cases, and every case in between (about 6 years). And even with this issue, I still buy, would recommend, and will continue using.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Tough enough for construction jobsites

    Posted
    DirtRoadRick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I work in construction and have bumped, banged, and dropped my S8 in this case into everything from concrete to puddles- a time or two 8-10ft off a ladder. Never have I had an issue. The rubber on my case may not be unscathed, but it's still in good shape and the plastic is like new. My phone however, aside from a little dust that manages to sneak in, is like new even after 6 months of torture on jobsites and everyday use. I will be adding a screen protector shortly as that is the only part of my device I feel prone to damage- either a scratch or direct impact to the screen face. I've had an OtterBox on a few phones in the the past, but after getting water or dust/dirt behind the built-in, I have come to prefer the case without and to add my own directly to the screen. Also, I use my case with a vent mounted magnetic phone holder in my truck without issue. I taped the metal piece inside the rubber on the back.

    I would recommend this to a friend




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