Customer Ratings & Reviews

The guys come to install my amazing Samsung tv the frame. They was very nice and friendly, I was 2 min away, so they just waited for me, and I was very thankful for that. They did everything nice and the work was amazing, the only thing is that the cable still out of the wall. And this Tv supposed to be an “art”. I really don’t like the cable out. But they say it’s not up to then to put the cable inside the wall. Don’t make sense for me.

The TV works fantastically and is a TREMENDOUS upgrade from our at least 10 year old TV. I bought this for my parents as a Christmas gift, 6 months in it is working GREAT. The video quality is stunning and they couldn’t be happier. I made sure to grab a Geek Squad protection plan too, just to be safe. Totally worth the money.

Love this TV. The picture is amazing, especially sports..almost like being there. Easy to watch videos on USB as well as screen mirroring from my IPhone. Paired easily with Bluetooth earmuffs…hubby can hear the TV again!!!

Tv is amazing. At first I was because the picture was so different from my old TV but have come to realize they are just more accurate and not over brightened. It has certainly grew on me.

Do not buy a TV without it. It is cheaper to buy the 5-year extended warranty. At -least if it goes out, and if it cannot repair, they will replace it with a new one.

Came in and left very satisfied with the geek squad members help. They brought the tv out twice for me to set up in my vehicle and ended up shipping it to me for free instead. They recommended that option to avoid road damage as my car only allowed the tv to be laid flat on the screen. The tv came very quick and the set up is amazing

just bought the TV so I've not had to use the protection but certainly well worth the coverage just in case.

Geek Squad can be a solid option for tech support if you value convenience and professionalism, but it's important to be mindful of potential costs and mixed service reviews. It may be worth getting quotes or exploring alternatives if you’re looking to save on services.

My tcl was cracked right out of the box! It was an easy return (always have a digital copy of your receipt). The service agent helping me at the store was quick and nice (which, in S.F is sorta special, lots of sour faced store clerks).

Works great.My sister loves it.I gotta for her for christmas

The Geek Squad agents were so helpful! They set up my tv and even showed me how to add my apps. Plus they got the Mochi seal of approval( my dog loved them)

Great TV! I have always loved Samsung. Quality/picture is great. It's user friendly. I would buy it again.

Best Buy offers the best warranty in the entire business. I won't buy my expensive OLED TVs anywhere else. With Best Buy's Geek Squad 5 year warranty, you can completely enjoy your TV worry free, even when it comes to the dreaded burn-in that could happen. For that, I don't shop anywhere else. And did I mention they are hassle free? I had a major issue resolved within just a couple days. Worth every penny! Picture shows my brand new C2 looking flawless after my CX's screen that was covered by Best Buy got burn-in.

I love for the simple fact every item that I purchase automatically comes with a protection plan with geek squad. I have so many different types of electronics from Best buy which makes it totally worth it to purchase the insurance plan. I also have three other TVs plus two on the way now. I've had some of these electronics for a while and some of them are new. But anytime there's an issue with one of them. I have my protection plan to fall back on.

Great tv, perfect for watching the game from our pool. Sound and picture are perfect and could not beat the price. Delivery and packaging were on point too. Definitely recommend it

I purchased my TV and literally two weeks later as I was cleaning it, it began to fall forward, I caught it but I put a pressure crack in the screen where my thumb pressed the side of the screen to save it from the fall. It also popped the screen out of the lip on the edge exposing about 2"-3" inside of the TV along the side, and bent as well as I scratched it in a few spots. It all happened within a matter of seconds so I have no idea how it bent and scratched so easily, but it did! There's also an approximate 6L"×2W" dark spot along the side and an approximate 3"L feather like up stroke right below that where the actual crack is; however, the TV still works perfectly fine. I called the Geek Squad and she said without hesitation "It's a complete and total loss, and it would take about as much to replace the screen as the TV cost, and we don't cover accidents." I ultimately called back and canceled my protection plan because after thinking about it, why am I paying for something I can't use? They reimbursed my account and backdated the weeks I've had the TV, providing me the full $130 refund for the protection plan, so at least I'm not at a complete loss, only an $1100 loss. My heart is SO broken!!!

Love having this since the tv was an investment. 5year protection is great for the price.

I had got the TV and got it on stand i just stood back and looked at it and was amazed by the size of it. It was great!

I love queek squad. They are so helpful and easy to use with returns and exchanges

I got this 50 inch sansung TV. The picture is clear and clean. The connect with the TV is fast and the remote is very easy to understand. Whats also nice is this is a smart TV with all the applications on there already so you can watch whatever movies you want at any time! This is such a nice TV for the price. I would NOT pass up this deal.