5-Year Standard Geek Squad Protection
User rating, 4.7 out of 5 stars with 21806 reviews.
4.7(21,806 Reviews)- 528 Answered Questions
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Description
Features
We make house calls for TVs 42" and larger.
No need to lug your screen into a store. If your TV is 42" or larger, we'll come to your home to repair your issue. If we originally installed your TV, we'll also uninstall and reinstall it.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part, or how the product was manufactured. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
If your TV won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If the remote that came with your TV stops working, we'll replace it.
Get a one-time replacement for the remote control that was included in your original TV box.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
- Product Name5-Year Standard Geek Squad Protection
- BrandGeek Squad®
Other
- Plan TypeGSP
- UPC400063534052
Customer reviews
Rating 4.7 out of 5 stars with 21806 reviews
(21,806 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Deal!!!
||Posted .Purchased as an additional layer of insurance. I've had nothing but great service from Best Buy when I've had bad luck with products and needed to use this service for replacement in the past. Definitely worth every penny as manufactured products (especially those from China) are just not as durable as what we could have expected in the past.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Had to use the warranty
||Posted .Had to use the warranty when my under 3 year old tv’s picture failed. They returned my entire purchase price + tax. No charge for new installation- will never make a large electronic purchase without it. Handles everything incl new purchase over the phone in under 30 minutes. So easy!! Thank you!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommended
||Posted .Comes in handy considering that ive bought two tvs and they both crapped out. They make you wait though for an tech to come see tv
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .Great deal for my new tv, I don’t have to worry if a problem happens geek squad has my back!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get the Geek Squad protection plan.
||Posted .I always get the Geek Squad protection plan for all my electronics purchases if available
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value for my TCL
||Posted .Great value for my tcl tv won’t have to worry if something goes wrong!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for LG TV
||Posted .I’m glad I got this warranty. Always better safe than sorry
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good back up
||Posted .I know if I ever need it it’s here. Hopefully I won’t have to use this but it’s a great backup !
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
What experts are saying
Q: QuestionI have the 2 year Geek Squad plan on my TV. My son hit it with a toy and now the pixels are messed up. They will do something to fix this correct? I couldn't purchase a separate accidental plan with it? The TV hasn't had time to collect dust yet.
Asked by Bestbuyeer.
- A:Answer I'm pretty sure they will but I wouldn't explain to them what happened. Just tell them something is wrong with your T.V and that's it.
Answered by Rogue
Q: QuestionI purchased the 5 year extended warranty on a Sony tv-does that 5 year warranty start after the 1 year warranty from Sony expires or is it 5 years from the date of purchase?
Asked by Robert.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- A:Answer You are actually purchasing a 5 year warranty that overlaps with the manufacturer warranty. Your 5 year warranty will most likely end 5 years from the purchase date of your tv. The big trick and heist is the way warranty companies use the word "extended". You and I would assume that after the manufacturer warranty runs out, you will have an extension of 5 years. The fine print will tell you that this isn't true. The word "extended" can also mean that you are extended more coverage for a period of 5 years, with an overlap of coverage during the original manufacturer's warranty.
Answered by AttyGeorge
Q: QuestionI just made a purchase and forgot to add the 2 year warranty. How can I go about getting the extra warranty?
Asked by Keesha.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- A:Answer A Geek Squad Protection plan can be added during the standard return/exchange period for your product. 14 days for most products. You can add the protection plan by speaking with a customer service representative at your local store. You'll just need your receipt.
Answered by GeekSquadSupport
Q: QuestionHow long does it usually take to get the geek squad out when there is a problem? Also, are there any additional charges?
Asked by Missy.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- A:Answer For me it’s taken a month and still don’t have it
Answered by Ileherbe
Q: QuestionSo this is just a basic warranty not the one that covers accidental damage? That's what I asked for was the accidental damage protection. My tv was damaged during a move, the screen was dented and now there's no picture just shattered. So I'm out a tv?
Asked by Sara.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- A:Answer I was in your same situation. When I bought it i asked for the accidental plan. When i called to ask about replacement they said what i bought was just basically an extended warranty. Sorry you were misguided as well.
Answered by Vince
Q: QuestionHow do you register this warranty?
Asked by Ron.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- A:Answer Thanks for the question. There is no need to register your Geek Squad Protection Plan. We gather your information at purchase, so we should have it all on file, and be able to look it up under your phone number.
Answered by GeekSquadSupport
Q: QuestionI purchased a tv and geek squad Protection, But didn’t get a packet showing I have the protection plan or any information about it. My boyfriend said I was supposed to be given a packet of info....is it true?
Asked by Linklette.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- A:Answer I was always able to just use my receipt for it. I never got a package or papers.
Answered by shopper
Q: QuestionCan Geek Squad protection plan be extended after the 2 yr. plan expires?
Asked by JWS913.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- A:Answer I’m pretty sure the answer is Yes. I purchased an initial coverage plan and every year I get notification that it’s time to renew it and I always do.
Answered by Jssca25