Customer Ratings & Reviews
- Model:
- B0CJZFM5NB
- SKU:
- 6600150
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Alexa Voice Remote's overall performance, noting that it works seamlessly. They also appreciate its ease of use, mentioning how easy it is to pair with their TVs. Additionally, some customers like the feel of the remote's buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Replacement Firestick Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy, Easy to reprogram your original Firestick with this replacement....
I would recommend this to a friend - Pros mentioned:Overall performance
Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well have not had any trouble.I have no compliants.
I would recommend this to a friend Long wait for disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement remote for my Amazon fire tv . I checked with best buy thru app about this. I asked for a remote giving my tv info which I bought from Best Buy. The agent recommended this remote. There was like a weeks delay getting this remote shipped to me. The remote turned out to be the wrong one. My son took this remote back to local best buy . Exchanged it for a universal remote as they told him didn’t have a replacement would have to order from manufacturer. After getting the universal remote programmed it works. Best I can say about it.
No, I would not recommend this to a friendgreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control works perfectly, I recommend it for those looking for a replacement for their Fire TV.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dog chews these up often. Works perfectly. Very easy to connect.
I would recommend this to a friendRemote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my remote and this one is actually better than the one it comes with!
I would recommend this to a friendflash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dog ate my old controller, thanks to Best Buy who had it available the same day.
I would recommend this to a friendCompatability
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns out the stick was not compatible with my older firestick, but the staff made the return enjoyable.
I would recommend this to a friendNot the best but it does work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very compatible to the tv connected with no problem. My only issue is it’s made really cheap. It fell from the couch and broke. $40 Pretty expensive for a remote to break so easily.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello KenyaS! Thank you for your feedback about the Alexa Voice Remote. I'm glad to hear that it connected seamlessly with your TV and provided excellent compatibility. However, I'm sorry to hear about the durability issue you experienced when it fell from the couch and broke. While the remote is designed for everyday use, here are some tips to help protect it in the future: consider using a protective silicone case or cover designed specifically for Alexa Voice Remotes, which can provide shock absorption and grip to prevent drops, keep the remote in a designated spot when not in use rather than on soft surfaces where it might slide off, and ensure the battery compartment is securely closed as loose components can make the device more vulnerable to damage. The remote's lightweight design, while convenient for handling, can make it more susceptible to damage from falls, particularly if it lands on hard surfaces like tile or hardwood flooring.I recommend contacting Amazon Customer Support at 1-888-280-4331 (available 24/7) if you feel you need additional support. Thank you for taking the time to share your experience. Your feedback about the durability provides valuable insights for product improvements. Hope you have a great day!
Don’t trust Best Buys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They advertise this as working on their Infinty Fire TV’s. But it doesn’t. It may be that there are different remotes for different Infinity models but their advertising and store displays don’t point that out. Just sell it get it out the door and wait for the next sucker.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi ChrisR,
The Alexa Voice Remote is compatible with Fire TV Insignia TVs. The Fire TV operating system is integrated in these models and works with the following:
Fire TV Stick Lite, Fire TV Stick (3rd Gen and later), Fire TV Stick 4K (1st Gen and later), Fire TV Stick 4K Max (1st Gen and later), Fire TV Cube (2nd Gen and later), and Echo Show 15.
The Alexa Voice Remote is Incompatible with:
Fire TV (1st and 2nd Gen), Fire TV Stick (1st and 2nd Gen), Fire TV Cube (1st Gen), Fire TV (3rd Gen, Pendant Design), Fire TV smart TVs, or Fire TV Edition Smart TVs.
If you have further questions or need assistance with set up, please call us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Amazon remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the remote did not work with batteries that came with it and replacement batteries. Will never buy a refurbished remote again.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Amanda,
I'm sorry to hear your Alexa Voice Remote didn’t work as expected — that’s definitely not the experience we want for you. If the remote wasn’t responsive even with fresh batteries, it could be due to a pairing or hardware issue. We’d love the chance to make it right and help troubleshoot further. Please reach out to our support team at 1-888-280-4331, and we’ll do our best to assist. Thank you for your feedback, have a good day!
- Pros mentioned:Button feel
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than the original, back lit buttons are a big plus
I would recommend this to a friend Used Amazon Remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was available. Was able to pick up quickly. Happy with purchase.
I would recommend this to a friend
