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Customer Ratings & Reviews

Your price for this item is $319.00
The comparable value price is $629.99

Customer reviews

Rating 4 out of 5 stars with 77 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Rated 5 out of 5 stars

    Highly recommend this seller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, about 3 invisible scratches and I highly recommend this seller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. few scratches but works good. battery life 80%.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy this product or from the seller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When going to get the phone activated the camera did not work at all and Best Buy would not only take the return they wouldn’t ship it back to the seller. The seller is almost impossible to reach and they finally emailed me back and when i asked a question they still haven’t responded back. And after complaining to Best Buy customer service i finally got a phone number for Wireless Source but they won’t answer the phone. Terrible customer service and product from both Best Buy and Wireless Source. Extremely disappointed in this product and the service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in great condition. The whole process was great, received my order quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished I Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful blue phone, like new, works great. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. I recommend this item for anyone interested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small chip on the side, but for the most part was an excellent condition I bought it for my son‘s birthday and he couldn’t even tell the difference between a new and used one so definitely a good product

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    exceded my expectation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great product in excellent condition. looked as if it was new and had no complications

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and quantity, will recommend this product to anyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple-Refurbished iPhone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone works perfectly well. Picture clarity is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the quality, as it appears to be brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not too happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked amazing and everything looked good when I opened it but then when I saw that the phone battery was low I plugged it in and it said it had liquid detection. Pretty disappointed since everything else worked great. Sometimes it will give me that message and sometimes it won’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goat sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones looks great and has been working perfectly!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m rating this fairly because the phone looks good after being refurbished, but there were too many scratches on the exterior. I knew I was purchasing a refurbished phone, but I wasn’t expecting so many scratches on the body. Aside from that, the phone is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's amazing working very well look's like new iphone no scraching or anything else , camera very clearly , sound so good everything work I'm so glade and I will buy it again as a gift for my mom .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was even better than expected, looked brand new out of the box. Worked as described with no issues. They packed it with extra care and protection. Would buy again dor sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14 purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in excellent shape and works perfectly. It was also shipped quickly with no issue, overall very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend trying the refurbished phones they work very well. I’m very happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone great, “excellent” condition misleading.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfied. Billed as “excellent” condition but found there were at least three chips in the exterior body of the phone. “Fair” at best. The phone itself is great, just feel bamboozled by Best Buy and will not buy phones from them anymore. For the record I didn’t want to rate battery life, camera, or display quality but was unable to submit with putting something so I copied the overall rating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked like it was brand new. The battery has 83% life left in it. We are happy with it.

    I would recommend this to a friend
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