Customer Ratings & Reviews

We’re glad to hear you had a great experience with delivery! If you’d like to share your positive delivery feedback with Best Buy, you can visit the Support Center at the Best Buy website or call 1-888-BEST BUY (1-888-237-8289). Lauren@CaféAppliances

We regret to hear this. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.

We are sorry to hear you've had these issues with your dishwasher. This is not the ownership experience we want for you and your family. We know you said you replaced the entire unit, but if you still have your dishwasher, please reach out to us via a private message on GE Appliances social media, like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@CafeAppliances

Thanks for sharing your concerns. To ensure the best wash and dry performance, the incoming water temperature must be a minimum of 120°. We encourage you to check the water temperature using a candy or meat thermometer placed in a cup. Turn the hot water on at the sink closest to the dishwasher and allow it to run into the cup until the temperature stops rising. Adjust your water heater if needed. We also encourage you to review the instructions online for cleaning the drain filter, filter plate and spray arm. If these suggestions don't improve the wash performance, please call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have the unit checked by one of our highly-trained service technician.

Hello- We are so thrilled to hear your wife is loving your new Double Drawer Dishwasher. This is a stunning machine that offers 6 Wash Cycles so you can go beyond the normal wash and drying cycles. This has Fast Dry, Sanitize and Ultra Dry options. It also features a Water Leak Sensor that prevents potential overflows for greater peace of mind. A water sensor cancels the wash cycle before a floor can occur and alerts you with blinking lights and a tone. The sound dBA level is really low at 46 dBA for the single drawer and 46 dBA for both. We appreciate the tip on Best Buys Total Tech. This is really nice to have. If you have any questions at all in the future, please let us know. We are here for you! Thank you! Joyce@Cafe

We would recommend searching your model number on our website to see the troubleshooting section in the use and care guide (page 23) There is a section there-"Dishes don’t dry" that lists helpful information that may help to remedy the situation. If you find though after trying the troubleshooting that you are still having trouble, then we would recommend taking advantage of your warranty and reaching out to one of our service technicians to diagnose the issue. They can be reached here-1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.

Hi there! Your loyalty to GE Appliances is very much appreciated, and it's a pleasure having you in the Cafe family. We're so glad you all like the refrigerator, and we're sure it looks amazing in your kitchen. Take care! -Sylvia@Cafe

We can understand how damage during the installation would be frustrating. We encourage you to reach out to Best Buy directly, by calling your local store, to further discuss your situation. - Julia@Cafe

Thanks for leaving a review! We're glad to hear delivery went well, and it's a pleasure having you all in the Cafe family. Enjoy! -Sylvia@Cafe

Hello- We appreciate you taking the time to send us your review! We are glad that you had a great experience with your retailers service. We hope you have now been able to enjoy using your dishwasher and all its great features. If there are any issues or you need anything in the future, please let us know. We are happy to help! Sincerely- Dianna@Cafe