Customer Ratings & Reviews

Pretty simple install, 70 amp breaker, 50ft 6/3 copper stranded wire. Pretty simple common sense instructions. Just activate it in the app when you’re all done and start charging. Mine is a temporary install as we are building a garage this spring/summer and the charger will be moved inside there.

Beware, ChargePoint won’t let you setup and configure this without an electrician that has been certified by them. Quite literally the “configuration” is connecting the charger to wifi and setting the max amperage. I worked with my electrician and did all the tech stuff for him. He did all the electrical stuff. But, if you have to get back in to redo settings they block you without a certified users login!! I chose to wipe the device and restart from initial config when there was an issue with the station losing access to my wifi. Not a nice thing for ChargePoint to do. Are we really supposed to pay an electrician certified by ChargePoint to come out and fix our wifi!?!? Not cool charge point, not cool.

I have never installed a EV charger before and have some DIY electrical experience around the house but charge point made the installation very simple. We had a 15-50 plug already in our garage, i just had to remove the plug, take 3 of the wires and connect the snap close connections on the charger and then cap the neutral wire. 10/10 for install experience, so far it is holding up well and the Benefit of 48A for the hardwired (with a 60A breaker) was worth the small amount of extra effort compared to the 40A limit in the plug in version.

Great charger so far. I think... First charge took 5 hr 45 m and added 49 kwh of energy to my F150 Lightning. Where I live that costs est. $5.39. Ford app says added 37% 122miles. I do want to say, for anyone who is ordering this specific one thinking its for a Tesla, just match up the model number in the specs. Ford F 150 (J1552) chargepoint model 99-003890-11. This one is also hardwired.

I’ll give 4 stars as the product does work. NOT A TESLA ADAPTER. The name is miss leading… this is a generic charger and you need a Tesla conversion adapter to make it work for Tesla. This is no different from the same product without TESLA in the product description.

Works great and looks good. Solid design and the charger holder is well designed. Software works great

the fast charger is very good, gets to 80% reliably in the winter, and I appreciate getting to use it with an app so i can schedule the overnight charging at will.

Solid home charger the software update had to be rolled back as it shut down charging to my car but good customer support.

Great charger for home charging. The instructions were easy to follow.

Works as expected - like that's a bit of a smaller profile. Not a great way to keep the cord wrapped up when not in use.

works pretty well, its future proof as the cable can be converted to NACS. the app and the cable are also pretty good. Emporia is cheaper but you can get discounts from your energy provider which made me choose this one

Great so far - charges the car faster than expected. Starts charging immediately after plugging into the car.

Works as designed. Easy install. Fast delivery. Recommend

The app is easy to use and allows to schedule charging at off-peak electricity hours. Charger is very sturdy and visually pleasing bonus - eligible for NJ rebate.

Love the charger and the app has improved so that’s an added bonus. Easier than expected to install. Works great so far!

Works as expected. Charging my Kia ev6 at about 44 miles per hour charged

Easily installed and easy to use. Effortless charging.

Typical issues with Best Buy. I order the Charge Point - Home Flex Tesla Level 2 Hardwired Electric Vehicle (EV) Charger – up to 80A – 23’ - Gray with NACS Tesla connector. I received the non-Tesla J1772 connector. I asked for an exhcnage to what i actually ordered. In store staff told they can exchange but i will receive the wrong product again. Their online site advertises incorrect products. Don’t order the Charge Point Home Flex for Tesla. Look at other reviews with the same issue!

Great outdoor charger. Easy to set times to charge and estimates cost when entering your electric provider on the app. Cord is also good length and very flexible.

Best Buy’s website is wrong. This review is not about the product but rather the fact that this is described as a Tesla charger. This is NOT a NACS cord/port but rather a J1772 port/cord - incorrectly titled as “Tesla”. Note several 1 star reviews all saying the same thing. Need to fix your website Best Buy. Wasted now 1+ weeks waiting for this, $$ and trips to Supercharger while my home charger still not setup because of website error.