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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 635 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the condition and portability of the Geek Squad Certified Refurbished Switch – OLED Model w/Joy-Con very positively, with many praising its like-new condition and convenient size. The OLED display and improved graphics also receive significant praise. While some concerns exist regarding the packaging and occasional issues with Joy-Con controllers, the overall experience is largely viewed favorably.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 635 reviews
  • Pros mentioned:
    Oled display, Screen size

    Rated 5 out of 5 stars

    nintendo switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for indoor outdoor use bigger screen is also nice with the oled really clear screen for quality

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Screen size

    Rated 5 out of 5 stars

    Love It - You Won’t Be Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a new Switch owner, I am impressed with the quality of the gaming system. I love how big the screen is and the different ways to play. It makes playing with the console an experience. I am glad I went with this console.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display
    Cons mentioned:
    Joy-con

    Rated 3 out of 5 stars

    Does the Job, but already running into problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised over how this switch feels like it’s brand new. I primarily do not dock my switch so I really wanted the brighter OLED while I played in handheld mode and this does just that. My only complaint, which I can’t determine is an refurbish issue or something that developed after, but the right joy con often becomes disconnected while in handheld mode. This happened on my old switch as well, but only after years of use and I’ve only had this for about a month. Since I may have to by as new joycon, it pretty much puts it at the price of a new one, so I’m going to take away a star for that. The battery could be better too, but I think that is because of the brightness of the OLED. I would say, if you have the extra $50, just get a new one. I wish I had. If you’re on a budget and really want the better handheld mode with docking capability, but also don’t mind some kinks to deal with, go with this.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for Geek Squad refurbished oled switch. Keep it simple, this is the Switch Nintendo should've released launch day. Looks great in handheld, seems a bit quicker in some games, and battery life a touch better then original.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Games on the go Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to finally upgrade my old Switch and I was not let down. The new OLED screen is bigger and brighter and I love it. I play alomst exclusively handheld, so this has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Quality

    Rated 5 out of 5 stars

    Good condition Switch OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo switch come in good condition it had everything that I normally comes with and I would recommend it for the price and because Best Buy sells good quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Portability

    Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't tell this switch is refurbished works great packaged great everything functional without a single scratch 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Quality

    Rated 5 out of 5 stars

    Great quality for a refurbished.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished came perfectly packaged, great quality for a cheaper price was well worth it. No scratches, feels and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Lots of fun in a little package

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't love a Switch?! I bought this for my nephews and they enjoy it. It's easy to set up and the battery lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good screen quality and graphics. N64 games is fun addition!

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Dock

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect just missing the back panel of the dock but they refunded it partly. Get this instead of the new one and get a game with that saved money.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Works perfectly fine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 for best buy's refurbish items. My only worry when purchasing is that there would be issues since it's refurbished. But it's been 8 months and no issues! 5/5 for the improvements vs OG switch. Initially though Nintendo was over charging for the OLED model, but the OLED screen makes games look pretties and it's a bigger screen too! Also, the minor features like built in Ethernet port, more storage and better kickstand are all nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my cousins love playing on this, so fun and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Gaming Console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what I expected. Super clean, like new. Controller and screen work perfectly and you are unable to tell that this was refurbished. Would buy over brand new

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Portability

    Rated 5 out of 5 stars

    Good value for a good refurb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my partner to replace a switch lite. She seems to like it, and it was clean and fully functional, so that’s good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Portability

    Rated 5 out of 5 stars

    Just like new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in like new condition. Works perfectly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I hoped for: This open box item had everything that was supposed to be included and didn't even show any signs of having been opened before. (Just the sticker on eth outside of the box.)

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like-new refurbished the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's refurbished but literally it looks brand-new and no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Switch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing it’s works perfectly long lasting batery time and portable anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Screen size

    Rated 5 out of 5 stars

    Great discount oled system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished system came with no issue! New joy cons and the screen is great! Can’t wait for next Zelda

    I would recommend this to a friend