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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1646 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the print quality, ease of use, and easy setup of the Smart Tank 6001 printer. Some customers have experienced issues with WiFi connectivity and reliability, while others have reported paper jams and difficulties with scanning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,646 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP 6001

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just set up my new HP Smart Tank Wireless All-in-One that prints, scans and copies. I am very pleased with this printer. The printer and supplies were well packaged and easy to unpack. Everything I needed to set up was included. A setup and reference guide was included to show the steps of setting up the printer. I was using my laptop to set it up and I wish I had used my iPad or phone as there is a QR code included that would have made set up easier. I used the manual method of setup and that made tying into our WiFi not as easy as using the QR code set up. Four bottles of ink (a black, yellow, magenta and cyan) and two print heads were included. The instructions walked me through installing the ink and the print heads which were all easy to do. The installation process prints out a document that is then put onto the flatbed and used to calibrate the print heads. I sent a picture to the printer which printed a good quality picture on regular paper. The print quality is excellent and I am very pleased with this printer. #HPPrintersDecember1.0Insiders

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Super fast and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup for this printer was the easiest I’ve experienced. The manual was simple and the HP software did all of the navigating necessary for hooking the printer up to my network so I could print from all of my devices. The ink was different than other printers I’ve had and they give you so much!! Additionally the print heads are user replaceable so I can see using this printer for a very long time. Lastly, I’m very satisfied with the print speed and quality. It’s the fastest printer I’ve owned in the last 30 years.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best all in one printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging proudly highlights this printer as a versatile solution for home, school, and work needs, offering an array of features that caught my attention. My first impression was drawn to its claim of being a workhorse printer, equipped with HP's best wifi technology and delivering the best print quality on everyday paper in its class. Incorporating the HP Smart Tank 6001 Printer into my life has been a productivity game-changer. The convenience of having a printer that can not only print but also scan and copy is invaluable. The addition of 2-sided printing functionality is a feature that aligns with the demand for eco-friendly and efficient printing solutions. The standout feature of up to 2 years of ink in the box is a game-changer for cost-conscious printing. It ensures that I can keep printing without the constant worry of running out of ink, providing long-term value and reducing the overall cost per page. The best-in-class HP Smart app further elevates the user experience. Its intuitive design and seamless connectivity make printing, scanning, and copying tasks straightforward. I appreciate the ability to manage print jobs remotely, adding an extra layer of convenience to my daily routine. The print speed, with up to 12 pages per minute in black and up to 7 pages per minute in color, caters to both efficiency and quality. Whether printing work documents, school assignments, or creative projects, the speed and quality of the HP Smart Tank 6001 meet my expectations consistently. In conclusion, I wholeheartedly recommend the HP Smart Tank 6001 Printer to anyone seeking a reliable, efficient, and cost-effective printing solution. Its versatile functionality, long-lasting ink, best-in-class app, and impressive print quality make it a dependable workhorse for diverse printing needs. Upgrade your printing experience with HP's Smart Tank technology!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works great when it works

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now it’s not working, keeps saying the printer is busy. Been going on for 2 days now. Really frustrating and now I have ink all over my hand from trying remedies to no avail. Worked well other than the last 2 days. I haven’t had to buy ink yet and have printed a couple thousand pages. So the ink life is top notch. My old hp o would’ve went thru 200 cartridges to get here

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the smart tank cartridge-less printer, as I have previously used another and it did not exceed my expectations, but this did. This printer was quick and did not smear. What really has me is due to the ease and simplicity of downloading and connecting the printer to my computer and internet. My previous experience was not so easy that this makes me want to stick with only HP products.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    very fast and quality printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few things that I didn't like about this printer, firstly I had a hard time connecting, I don't know why it didn't connect so I had to try many times, secondly I wasn't very sure how I should fill the ink tanks of the different colors, so it took me a little more time to read all the instructions, then I have to configure it to start printing, without a doubt the quality of the image is superior and the speed of printing, but I didn't like it either because it is very big for my office, an advantage is that you have 2 years of ink, that is fantastic especially for me who print images for my small business and my children's homework, but it takes up a lot of space on my desk and this does represent a problem for me, but other than that it is great since you can manage everything from the phone, making the process easier and faster, so I recommend it especially if you have a small business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to learn how quick and easy the set up was going to be. The convenience of the bottled ink was a clean transition. Then the printer head adjustment was easy as well, since you can rescan the printout. The quality of the printing is awesome as well, my photos look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer/ copier works great and is perfect for my home office as a General Contractor. Easy refill ink and a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Printing and scanning on a budget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for my daughter. She is able to scan and print for her college classes. We like the ability to fill the ink reservoirs instead is cartridges. Had to end of using a cable instead of wifi her second year of living in the college dorm (College IT team blocked student wifi printers). Only item I don’t like is not being able to change wifi on the printer itself. You need to use the HP app.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with this printer. Is it not the quietest but I love the fact that I can just re-fill the ink and do not have to buy a bunch of cartridges. The ink was easy to fill and was no mess at all. I was also very happy with the setup. I had no issues setting it up with my WIFI and adding the printer to all of my computers. I have yet to have any connectivity issues and I have even sent some print jobs from my android phone. I have been primarily printing black and white pages and a few photos. The print speed has been great for both color and black and white. The quality of the print outs have also been nice. I have also used the scanner a few times and although it does not have a feeder, it works great for single scans and does a great job. I am overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Just print, baby.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid machine. Set up is easy and then it just prints. Nothing fancy, just print baby. Beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A great little printer for home use-Not for Busine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is compact, lightweight, and does a good job overall. I recommend using it as a home printer, not a business printer. It has a scan feature that works well. Printouts are crisp and clear. Connection to wi-fi was fast and efficient, as was putting in the toner- which was in bottles, not cartridges. My one issue is print speed. Pages sprint really slowly, which is not conducive to business use or needing to print a lot of documents. But, overall, a great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    This printer prints clearly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink that comes with the printer is a very big help. After watching YouTube on how to set it up. It was very clear and easy setup. The printer prints clearly and perfectly. Iam enjoying it and moreover I bought it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer. I can print pictures from my cell phone, and they look amazing. I've been printing a lot, and the ink that you see through the clear plastic hasnt budged, still shows full. If you like to print picture, this printer is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Home Printer

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy guided setup through the HP smart app and the tanks are fairly large. Photo quality printing is mediocre, but copy prints are very sharp and legible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years in, & I'm still in love with this printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for 3 years now, and am still using the ink THAT CAME WITH THE MACHINE! I'm a teacher, I use this machine constantly and it hasn't let me down! I've gone through many printers, and this one is by far the best home printer/copier I've ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Print Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality and easy set-up. The price point of replacing the SmartTank ink compared to replacing cartridges is totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    perfect printer for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 6001 is a fantastic printer for any home office. It’s sleek, compact, and has an intuitive touch screen interface. The printer delivers vibrant, colorful prints and is compatible with various devices, making it extremely versatile. Highly recommended for anyone needing a reliable and efficient printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Printer, does it come with 2 or 3 years of FREE ink? Box states 2 yrs free Best Buy’s ad states 3 years of Free Ink! I’m confused

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print quality and a very solid machine. The reason I did not rate it a 5 is that I had not issues setting it up for my MAC but my wife's PC cannot recognize the scanner. I will be working on this will HP in the near future. She can print but not scan...

    I would recommend this to a friend
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