Customer Ratings & Reviews

I love the HP Smart Tank. It's a great printer fast reliable, space saver and it works great. The sale person Daniel S. provided excellent service in helping me chose the right printer for my daily use. It was not pressure, he showed me different printer and explained everything in detail which help me select the best one for my use.

We are very happy with our new HP 7602 printer. It was very easy to setup and connect our laptops to it. Installing the ink was a snap as well. It's only been a month so we can't confirm how long the 'included' ink will last. We're also happy with the printing speed, it's right in line as advertised.

So far, it has been an excellent printer. I have had no problems printing from my laptop or my phone. The salesman was very nice and helpful.

Good printer so far. Easy to set up and use. Does everything we want it to

I have had several printers in the past and this is by far the easiest printer to set-up and start using. Print quality is smooth and very clean. Printer is quiet and doesn't violently shake my table like the older ones. This is going to be a great addition to my small business!

Could not be happier with this purchase. More expensive than my last couple of printers but worth the extra cost. Printers are used a lot in my home. The ones i purchased before broke within a year. This printer is so quiet. The print quality is high and i like filling the ink instead of the cartridges. Plus this comes with 2 years free ink - that alone pays for the printer.

Works as intended, simple setup, large ink supply don’t have to change cartridges all the time, highly recommended

I switched from Epson 4760 to the HP 7602, Both printers are ink tank printers. In my opinion the HP is much superior to the Epson. The biggest improvement is the ADF, the HP is far better and easier to work with. The HP also can use a 5 gig wify signal. It also appears to be faster and quieter. Setup was a little difficult but I received

This machine does most everything. It was super easy to set up and it is very fast with printing documents. The toners were easy to install, no mess The electric plug was a bit difficult to get a solid connection, it seems loose but its working.

Works great. Prints fast. Connects to wifi easily. Big paper tray holds a lot of paper. The ink tanks last a long time. Highly recommended.

Easy to setup, prints clearly as promised. No more buying ink cartridges, enough ink for up to two years

The print quality is good and speed isn't bad. The one complaint I have is that the print jobs get stuck in the queue and I have to restart my computer. It is very annoying!

Amazing printer. I would totally recommend to anyone looking for a high-speed printer.

I have been a user of HP printers for a number of years. I had read about the new Tank printers. These use liquid filled cartridges instead of the ink jet cartridges. These new printers do cost more than the inkjet printers, but I thought they would be more economical to use over the long hall. The instructions to set up the printer were easy to follow, but WiFi direct option was not for me. This printer seems to be constructed of more flimsy parts. The power cord does not connect completely and if the printer is moved, it will come out of the back of the computer. I got a replacement printer hoping this issue would be resolved, while the new printer and power cord connect better, it is still not a tight connection. Also, the printer drawer in the second one is hard to open when paper needs to be refilled. I probably should have returned this printer for a third time because of the paper drawer issue. It does print quickly. It's really not the quality I expect from HP. Also it's a bit on the pricey side.

Easy to use and the printing is good also and it is well worth the price,

After having used the 8600 Officejet Pro 8600 Plus and Premium printers for almost 10 years, both failed to print after having used third-party, non-genuine HP printer ink cartridges and messed up the printer-head. A printer-head replacement only temporarily solved the issue, but the printer stopped printing. I ended of purchasing this printer as the end of last month while using Best Buy's printer recycle program (recycled one of the printers). I opted for a printer with refillable inks instead of the typical ink cartridges, as the ink cartridges were not cheap, and were the source of all sorts of trouble and problems. The setup was relatively easy for the most part, except for a moment in the later stages where it was stuck with one of the steps in the process, thus unable to automatically complete the setup. I ended up having to restart the printer in order to manually finish the setup process. My only complaints with this model are the 3.0" Touchscreen MGD (Mono Graphics Display), lack of native/built-in Scan to Computer/PC option from printer, scanning with the ADF (Auto Document Feeder), printing and the paper tray to list up for now. Regarding the 3.0" Touchscreen MGD, it is on a narrow strip on the body, and personally it is rather small, and quite cumbersome to use when making copies as all of the options are under menus and you can only touch, and swipe up and down the menus. If the display was somewhat larger and had a little more touchable buttons, such as arrows for UP/DOWN, and immediately print after changing one of the options such as double-sided copying (from single-side) would have been real nice, as you would have to manually touch the back button until you reach the first menu to actually copy (it is only one or two back-button touches....) As for the Scan to Computer/PC, this feature has been removed from the printer, as the option is not present on the printer to choose from. You can only send scanned documents/files/pictures to a E-MAIL, NETWORK FOLDER or a USB drive that is connected to the printer via the USB port on the printer. Even to this day, we use the Scan to Computer/PC method and I was extremely disappointed that it has been removed as an option from this model. I am not sure whether it is only HP or only the recent and newer models of even the other brands/competitors have done this/doing it, but it is quite cumbersome to have to use a separate program to scan from the printer to the connected PC. There is a FAX telephone line jack, and I personally feel like that should have been a lower priority on these higher-end models and the native, built-in Scan to Computer/PC was left on. I am sure there a quite a few tech-savvy people out there that do not mind this and pretty much work digitally/on the cloud, but I do have old-school co-workers so, it would have been real great to have had that same old way of working with scanning documents and files to the computer. On the same topic of scanning, you can scan from the ADF, but the resolution will be capped at 200 DPI, and you would need to scan from the Glass Bed scanner for higher resolutions (can change from settings of scanner program). I am using the program HP Scan to scan directly to the PC and have changed several settings for our use. Lastly, the paper tray is another slight con, as the gray tab that is also used to extend the tray from longer/larger papers is set to 8.5" x 14" and I was unable to adjust the length to match the typical letter size 8.5" x 11" length. As a result, the paper moves around quite a bit in the tray, and can copy/print slightly diagonally/slanted and not from the very top of the paper as intended. Also, with the previous printer documents/files were manually setup to print on a page as close to the edges as possible, but with this printer, such settings are pretty much pointless and I needed to manually readjust every single file (spreadsheets and etc.) to print up to the edges. Going back to the paper tray, I personally would have loved it if it was capable of loading 500 sheets instead of 250, as reloading this single paper tray is also slightly cumbersome. If the above caveats/annoyances do not matter to you, then this printer might be a steal. when buying on sale and recycling a printer that is no longer functioning/on the verge of failure. I personally will not recommend this to those who will miss the old-school features. I am unsure whether some of the "minor" things can be found on the competitors' high-to-higher end models. We do quite of bit of printing mostly in black and occasionally in color on a daily basis, and so far, the ink levels are still pretty high (slightly below max level) even after a month of use. The printer does come with a set of the inks in bottles; 32XL BLACK 135 mL x 1, 31 CYAN 70 mL x 1, 31 MAGENTA 70 mL x 1 & 31 YELLOW 70 mL x 1. I got a set of the inked bottles just in case, which was rather low in stock at the store. P.S. Read and follow the directions with included manual, and do not shake the ink bottles as bubbles will form and there will be a little bit less when filling up the tanks.

Looked at all the printers and decided to stay with HP,(our old 8600 had lasted 10 years and when we had a WIFI flare up thought it was the printer, ended up not being, but with all the time and effort comparing entire market we decided to go ahead and go to bottle ink). Best Buy salesperson led us to this model and ease of set up and one month of use we are more than happy with this product. Have already told others of value and ease of use. It's smaller size and looks are added pluses.

Easy to set up, it’s a small printer I recommend to my friends and family.

Good printer. Easy to use. Second HP printer. Good quality.

I love it and is so easy to use. The quality is very good.