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Customer Ratings & Reviews

Your price for this item is $329.89

Customer reviews

Rating 4.2 out of 5 stars with 806 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank Plus 651's print quality, ease of use, and overall performance. Many appreciate its simple setup and quiet operation, along with its compact size. However, some users experienced connectivity problems. A few customers felt the printer was expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 806 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get a Smart Tank!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with my first Smart Tank Plus 651, I bought another for my new business. It performed as expected and I'm looking forward to many years service.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best of the three..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a Smart Tank printer, buy the best. I have two cheaper models. The least expensive is very slow. The second least expensive seems to have a difficult time connecting it to the internet. This 651 seems to be great.. We will see in the future, but the speed is good and it seems every bit as reliable as the cartridge model...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    What!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love print quality but needed automatic 2 sided printing option , otherwise I was happy with the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works amazing. Very easy to setup and get to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look elsewhere if possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product sucks. If you’re a once in awhile type of user then it will be suffice. However, if you use this printer for daily use I give you 2-3 months tops. If you do buy it get the warranty so at least you’re covered

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! No mess and works perfectly. Print jobs are sharp and I love that I can print directly from my phone or laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not a plug and play experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was troubling as the App could not find the printer on my network. Once connected, it lost the connection many times, even though it is sitting two feet from my router. I had to contact HP support and worked with them for awhile. The only solution was to turn off the printer and shut down my router. After restart, it worked. I put in about three hours on this. My son bought a Canon printer and that was plug and play.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer we have had in a long time. Copies are clear. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Coolest printer I’ve owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a whim, thought it looked interesting and wanted to see how it worked. After setting it all up and getting my pc connected, filled up the tanks, test prints, crisp clear prints, silent operation, ease of ink levels. Love the tanks in the front, bought extra ink bottles but the tank holds so much, my black which I used the most isn’t even at half yet and I printed A LOT!! Lil expensive but might be my best printer yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    I LOVE the LARGE ink tanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a printer which worked perfectly fine EXCEPT I never could get it connected by WiFi to my computer. Having just upgraded my computer I decided to upgrade the printer and pay for an in-home installation to ensure it got WiFi connected successfully. The Geek Squad enabled me to get both the new printer AND my old one WiFi connected, to both my desktop and my laptop--a 4-in-1 solution to problems that annoyed me for years. This printer is not your solution for amazing photo prints. It's more suitable for B&W and color business-type graphics. These large ink tanks hold SO MUCH more ink than the little cartridges I am used to - no more having to order a new set after a large print job! Very good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great printer. Easy to set up and fast. I would recommend this for any home office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and start using right away. User friendly. And the print is very clear. Would recommend this printer to any business owner.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Primter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer - refillable ink. Says time and money not having to buy ink cartridges. Prints great. I bought 2.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP SMART PRINTER......IS SMART

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. ALTHOUGH, putting in the 2 cartridges was not easy. HOWEVER, I fo like the ability of refilling each color as you need to. Makes much more sense. I purchased because I like printing current pictures of our kids and grandkids and hanging up. Already used the fax feature, works great, prints pages fast. Make sure you open the top COMPLETELY. Or it will fall back closed. All in all, a good buy, quality.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The Change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and productivity of this device a lot . Works well for me in my office and I love the smart tank . alot easier to fill tanks than replace cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear printer. The hundred dollar bills look very real..lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer we have ever owed. Hands down

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    All-in-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi tasking printer. It was easy to set up with my computer. I went with the refillable ink machine instead of the one that uses cartridges. It happened to be on sale which made it even better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect match

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer I wish it had been around a long time ago

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Smart Tank Plus 651

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a ten year old HP. My main objective is photo printing. It does a very good job, so far printing photos. It stays connected wirelessly much better than the old one ever did,I also like the ink tanks over cartridges, and it so much easier to use. I am very happy with this printer.

    I would recommend this to a friend
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