Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 6321794
Customer reviews
Rating 4.7 out of 5 stars with 6667 reviews
(6,667 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great video quality and overall performance of the C920s Pro webcam. Many appreciate its ease of use, simple setup, and the added privacy feature. However, some users have reported issues with the focus and autofocus, while others desire a longer cable. Additionally, a few customers mentioned compatibility problems across different platforms.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Does exactly what it says it will.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it says it will. This was very easy to set up and has an excellent picture quality.
I would recommend this to a friend Rated 3 out of 5 stars
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Webcam for the price, Granted it is 1080p so it does look pixelated on a 4k screen. but your not going to get much better unless you spend double the price
I would recommend this to a friendRated 3 out of 5 stars
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, it’s ok but I don’t see a big difference in the image quality.
I would recommend this to a friendBrand response from Logitech
Posted .We understand wanting a sharper image for your video calls and streams. While the C920s offers Full HD quality, some users may prefer webcams with higher resolutions. Our support team is happy to discuss if a different webcam might be a better fit for your needs.
Rated 3 out of 5 stars
Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Would buy one for the whole family if i could.
I would recommend this to a friendBrand response from Logitech
Posted .We're very glad to hear you love the product as much as we do. Thank you and have an amazing day! 😀
- Pros mentioned:Video quality
Rated 2 out of 5 stars
Mic doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is really great, but the microphone doesn’t work. Its very lis volume and fade away while using.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Marcelo,
I am sorry that the C920s is not fully meeting your expectations. This issue is more than likely to be a setting issue. Ensure that your computer's default microphone is set to the C920s. If the issue persists after trying this step, contact the Logitech support team for personalized assistance. Logitech appreciates your product review. - Leo from Logitech
- Cons mentioned:Autofocus
Rated 2 out of 5 stars
Terrible autofocus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The auto focus is really bad. Because of that the video quality is blurry and not clear. Way worse than the FaceTime cameras on MacBooks even though it’s 1080p.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kenny,
Thank you for your feedback. Sorry for the inconvenience you're having with your device. Be sure to download Logitech Option and Logitech Capture software or more customizable options for your device. If you need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 3 out of 5 stars
webcam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video is good. Have had trouble getting my voice heard on any Zoom meetings. I have contacted Logitech more than once and they claim they have fixed the problem but nobody can hear my voice.
No, I would not recommend this to a friendRated 3 out of 5 stars
Webcam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good, it keeps switching settings and the cap to cover the lens was missing. But it works for what i need it to do.
I would recommend this to a friendRated 3 out of 5 stars
It's just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok camera-not really impressed with the quality of the picture with this camera versus the cheaper one from logitech that I also own. I prefer using the older model.
No, I would not recommend this to a friendRated 3 out of 5 stars
it alrighty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality when it comes to recording but it will do the job pretty well
I would recommend this to a friendRated 3 out of 5 stars
So far, so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This $80 device does not come with a users manual. It took me some time to figure out how to use it as a camera. I still don't know if the lens is adjustable, I hope it is, or, I wish it was.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not what it claims
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this c amers for streaming. At first great but after 30 days the trial subscription runs out and it will no longer do 1080 p res only 720. Unless i purchase theyre yearly subscription. Im very dissatisfied as i purchased it as a 1080 p camera. Other than that great. But i didnt purchase a 1080 p camera for a month. Now looking for a new camera. As 720 is just not good enough.
No, I would not recommend this to a friendRated 3 out of 5 stars
No installation CD with webcam.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finding the correct webcam download and driver is near impossible! The company should include an installation CD with the webcam. At present the image has a washed out appearance.
I would recommend this to a friendRated 3 out of 5 stars
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, its average. During my mtgs my face image was not that clear and seemed distorted at times which made it awkward for my presentations.
No, I would not recommend this to a friend- Pros mentioned:Video quality
Rated 2 out of 5 stars
Fautly speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internal speaker do not work. However, has a good mic ans good video.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Disappointed anticipation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting months for this webcam to use in Zoom meetings, I was ultimately disappointed in the camera quality compared to my 2020 MacBookPro's camera. Oh well.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the C920S webcam. I'm sorry to hear that you're not satisfied with the picture quality of the C920S. Are you plugging the camera directly into the computer (using only the dongle)? USB hubs almost always squash the picture quality of our webcams. If you have not already, please download and install Logitech Capture to unlock more features of the C920S. You can find that here: https://support.logi.com/hc/en-us/articles/360025141614
-Charlton at Logitech
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, logitech makes good products and this one works great.
I would recommend this to a friend Rated 3 out of 5 stars
Nothing special
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for what it is. Not sure why "Hello" cams (this one is NOT) are so expensive now but this will do until they get reasonable.
I would recommend this to a friendRated 1 out of 5 stars
"New" camera was not new, it was used.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't need this webcam enough to pay more than it was worth to someone who thinks it is a good idea to take advantage of others during a crisis. I was waiting till I could get it directly from Logitech or from an honest retailer. But my husband wanted to get me something for Christmas that was on my list and so surprised me by paying much more for this than it was worth. Profiteers are inherently dishonest and willing to cheat others, so it is no surprise that even though my husband paid a premium for a new product, this one was obviously used. I had already educated him on how to spot shady dealers on Amazon, so he thought if he bought this on Best Buy he was safe. He thought the price he was paying was the normal price. He was so sad about it that I pretended it was ok and we didn't need to send it back so he would have a happy Christmas memory of surprising me with something I want. He now knows to never buy any technology component without my input. He now knows that besides not trusting Amazon sellers he also cannot trust Best Buy. The one star is given to Best Buy for this educational experience. I give no other stars for the camera as I was not given a new one so any evaluation I have is inaccurate. If you want to know how this model of camera functions go to a tech forum you trust. If you want to buy it look on the Logitech website to see what the price is supposed to be and then purchase it from them or someone else with a similar price.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, So sorry to hear about your experience with purchasing the C920s HD Webcam and it not being new. You have until the 15th of this month to exchange this product and I'm 100% certain that Best Buy will work with you to rectify this situation, especially if you go in store---showing your receipt or online invoice. Looking at Best Buy's website now and seeing the listing for the C920s, it is available for purchase and they even list other retailers that have it priced lower than what they are asking. It is listed higher than what Logitech offers on it's website, but they are sold out and there isn't a waiting list. Again, very sorry to hear about your experience and hope that you're able to get it rectified soon because the C920s is an amazing webcam. Best Regards, Richard from Logitech
- Pros mentioned:Setup
Rated 2 out of 5 stars
Web cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Despite plenty of light, image appears dark.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback. Regarding the bad image, could you make sure the webcam is connected directly to the computer and not to a hub, extender, switch, adapters or something similar or try different software. For example, Windows Camera app. If the issue persists, contact Logi support team and they will walk you through all the available options, next steps, and best possible solution.