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Customer Ratings & Reviews

$799.00

Customer reviews

Rating 4 out of 5 stars with 114 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the Ray-Ban Display & Neural Band for its impressive display quality, sleek design, and ease of use. Many find the glasses stylish and lightweight. However, some customers feel that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-114 of 114 reviews
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them. You can only use FB apps with them. The neural band seemed like a good idea in theory but it only worked intermittently. If it was more universal, maybe it would be worth it. Waiting for Apple AI glasses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Angry buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed drove 40 miles in heavy industrial traffic to buy these with appointment. Told they dont have them after demo . I paid and ordered them. Told i would get them in 2 weeks. After i got home it said ill get them after December 30. That is 2 months not 2 weeks. I canceled the order for glasses and insurance. Ridiculous, that you need appointment to buy and have to travel this far to get nothing .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prescription is terrible and these glasses are not worth 800. i couldnt retrurn bc they are saying i didnt purchase them theough beat buy i purchased them through meta

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We see you could use a hand returning your device, please come have a chat with our team over at the Meta AI glasses help center.

      We are always available and more than ready to assist. oculus

  • Rated 1 out of 5 stars

    Wait time is unacceptable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is taking an extremely long time for the product to even be shipped. It has been nearly 2 weeks already and no progress. Really annoying. I'll be mad if I have to wait this long for a product that I end up being disappointed in. Meta needs to get it together.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have not received my glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed had to wait all that time for demo and they didn’t have them in stock told me 2 weeks now it’s the 3rd week and it still have not received them I’m think about cancel them not to mention that I looked at receipt it say ship before 31st

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST SHOPPING EXPERENCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beset Buy failed to ship it but didn’t take responsibility. All costumer services are with bad altitude, refused to answer my questions regarding keeping the order or reorder but just end the call. Worst shopping experience ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think this product was worth 900 not loud and dont respond to commands

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible roll out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, ordered on oct 4 days after release and has been delayed due to processing issues was never informed of and then went on back order. Now been over a month when originla date was the 14

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JasonE,

      We really appreciate you taking the time to leave a review.

      We're upset to hear that you haven't received your Meta Ray-Ban Display & Neural Band yet and completely understand that you're keen to get using it.

      Our wonderful Customer Support team would be more than happy to investigate this for you. They can be contacted via our website and are available 24/7 to assist with any questions or queries that you may have.

      Hope to see you in the Metaverse soon! oculus

  • Rated 1 out of 5 stars

    Best buy canceled my order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worst experience ever. Best buy hit me with the bait and switch. Best buy canceled my order. What a joke. Worst product launch in history. I should’ve went to lenscrafters.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received yet itsbeen almost a month keep delaying

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We realise that delays with your order have not been ideal, and we'd like to see what we can do to see what's going on.

      So we can assist, please get in touch with us over at 'Meta Support,' and we can see what we can do.

      We hope to hear from you soon! oculus

  • Pros mentioned:
    Display quality, Ease of use

    Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv shows very clear and easy to navigate. The setup instructions were very easy and straight forward.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Congratulations on your new Ray-Ban Meta glasses, Terrel!

      We love to know that you found the setup process so easy to follow. Keep capturing every moment and staying present on social media without even having to look at your phone.

      Have a wonderful day. We know you will have the best time! oculus

  • Pros mentioned:
    Display quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Meta Display glasses!!! These things are a great buy.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thanks for taking the time to leave a fantastic 5-Star review for the Meta Ray-Ban Display and Neural Band!

      We are thrilled to hear that you are having a great time exploring all the amazing features packed into those slick frames!

      Keep on being inquisitive with Meta AI, capturing great moments and listening to your favorite tunes! oculus

  • Rated 5 out of 5 stars

    Meta Display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them way more than I thought I was going too, especially after owning the Wayfare Gen 2's. They are very easy to wear daily, they dont really feel any bulkier than the Warfares even though they are. They have the built-in nose piece that stops the slide as to where the wayfares dont. Just go the air write to texts, doesnt work with all apps yet, but its still pretty cool. Overall I'm happy with the purchase and would do it again.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Jon,

      That’s what we love to hear! It’s a huge win when the Meta - Ray-Ban Display & Neural Band feels just as light as the Wayfarer Gen 2s but packs that extra tech punch.

      We specifically designed that integrated nose bridge to keep them locked in place during your daily hustle, so we're glad it's doing its job.

      Thanks for the review oculus

  • Rated 5 out of 5 stars

    All worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prozduct is all worth its price. One of the best decisions I made.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Randy!

      Thanks for the great review for the new Meta Ray-Ban Display!

      We are glad to hear you are loving all the amazing features packed into those slick glasses!

      It won't be long before you are using them daily! oculus