Customer Ratings & Reviews
- Model:
- DAJ-00001
- SKU:
- 5855913
to a friend
Customers are saying
Customers often highlight the Surface 13.5" laptop's light weight and portability, making it easy to carry and ideal for travel or school. Its performance and battery life also receive positive feedback, with users praising its speed and long-lasting power. The sleek design is another frequently mentioned plus. No significant negative aspects were reported in the available customer feedback.
This summary was generated by AI based on customer reviews.
Great laptop for business related tasks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design. Great for business and travel
I would recommend this to a friendNice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for my fiancée and she loves it. The only issue I had is that it stopped charging after the second day... we took the computer back to Best Buy and they immediately ordered another one for us to replace it. We had to wait another week but we are glad the situation was remedied. Thanks!
I would recommend this to a friendSolid Surface
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the very first Surface Pro 3 model when it was released several years ago. It still works perfectly. I compare the quality of Microsoft Surface laptop to Sony's laptops, during Sony's best design days -- and I was a devoted Sony user.
I would recommend this to a friendHappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my child on her way to college. She is pleased with the color, weight and operations. A little frustrating about upgrades needed for specific apps, but not a large enough deterrent.
I would recommend this to a friendSurface laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.battery life is no where near advertised when running Windows 10. Integration with the surface dock is not all it is cracked up to be. It took me about a week to get two external monitors working reliably through the dock.
I would recommend this to a friendVery Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We shopped for over an hour, weighed all the options and this laptop was a definite leader. It came down to this one or the MacBook Air, this one had touchscreen, better graphics and an all around best choice for me.
I would recommend this to a friendGreat laptop for student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutley love this laptop, I used to own a mac but switched to this due to compatability with Microsoft office. It works amazing and does everything my Mac could do and more.
I would recommend this to a friendNot Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the listing, Microsoft claims the computer would get 14 hours of battery life, I know that manufacturers always exaggerate these type of things, but we had a hard time getting over 4 hours. Along with the fact that it got really hot really fast, I mean uncomfortably hot, we decided to return the computer!!!
No, I would not recommend this to a friendGreat choice for a student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface laptop is a great choice for a undergraduate student who will be typing and taking notes a lot. Good performance and quick response. Overall, great product.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Anni,
Thanks for letting us know how you like to use your Surface Laptop! This is a great device for students who need a powerful, yet portable device to take around campus from day-to-day. We're glad the Surface Laptop has been a great fit for your needs!
Kind regards,
Jessica
Surface Customer Care
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a laptop for college, chose this one, and it will work just fine, it's thin, light, powerful, and allowed me to sync my college's programs and accounts just fine.
I would recommend this to a friendMy husband loves it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got it to upgrade an old surface we had. My husband loves it. Worth the money.. We are very happy with the purchase!!
I would recommend this to a friendSurface laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is just a few hours with Windows 10 pro
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Battery life on your device should be lasting more than just a few hours. We urge you to reach out to us at [email protected], so we can help you figure out what is going on.
Thank you,
Victoria
Surface Customer Care
Good computer but traded for higher RAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my grandchild in high school so traded it in for 16GB Ram and 512 GB SS Drive
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know what you think, and welcome to the Surface family! We're glad you found the best Surface fit for your grandchild. If you're looking for ways for their Surface Laptop to run more efficiently, try these handy tricks to optimize performance here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.
Kind regards,
Jessica
Surface Customer Care
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, great product, great service. Will ship again
I would recommend this to a friendGreat computer for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I let my daughter pick out what she wanted and what features she needed. The staff was extremely helpful also.
I would recommend this to a friendBig Prize
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every year I purchase raffle prizes for my Real Estate golf outing. This is the most popular item. Great product.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked as expected out of the box, great service at the store.
I would recommend this to a friendI had to return this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It had windows 10s and not 10. The 10s isn't domain compatible. Not an issue for most people, but there are subtle other differences that were different from 10 as well. I don't want anyone to think this is a negative review, its just not what I needed
No, I would not recommend this to a friendExcellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was given as a high school graduation gift & will be used in college.
I would recommend this to a friendGreat! Easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly!!! Easy to get started. Love the facial login!
I would recommend this to a friend
