Customers are enthusiastic about the Granary WiFi Stainless Steel Dual Food Tray 5L Automatic Dog and Cat Feeder with Camera Monitoring, particularly the camera's performance. Users also appreciate the product's ease of use, ample food capacity, and helpful portion control features. Overall, the feeder seems to be well-received for its convenience and functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
Rated 1 out of 5 stars
didn’t last half a year
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After recent firmware update, the feeder became unusable. It keeps beeping all day long and keeps saying “buttons locked” or “ no feeding recorded” They must have messed up the sensitivity calibration in the firmware update. You would thought you get premium quality by paying premium dollars. That just isn’t the case for Perlibro. My other $50 cheap Chinese feeder with camera has lasted two years now and never had a single issue.
Hello, thanks for the feedback. We’re very sorry for the inconvenience caused. This may be due to overly sensitive buttons after the recent update. Please kindly reach out to us at [email protected] — our customer service team will guide you through a few quick checks and assist you with a replacement if needed.
Rated 1 out of 5 stars
Smart functions stopped working after 1 year
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped working after one year. Doesn’t notify you when food is low. Won’t let you change any feeding schedules . And it doesn’t dispense a consistent amount of food.
Hello, we’re sorry to hear about the issues you’ve encountered.Please reach out to our customer support team at [email protected], and we could assist you further. Thank you for your understanding!
Rated 5 out of 5 stars
Amazing!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cats love it and it’s helpful if were on the road and need to feed them
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this feeder on a sale and thought it was a great deal. Sometimes I need to travel for a few days or over a weekend; this allows me to monitor and ensure the cats are fed.
This failed within 6 months of my owning it. I had an overnight trip, nothing major, and returned to a dead feeder. I thought this would be a welcome QoL improvement but it’s not.
I’ve returned to the gravity feeder and would recommend others to avoid this product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I literally spent about 5 hours troubleshooting this thing bc it just wouldnt connect. No matter what i did i couldnt get it to work. I finally just returned it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Shame on Best Buy. Next time use Amazon
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a joke. This item was bought as a Christmas gift. The giftee wants to exchange it for the water feeder and Best Buy will not support the exchange because it is beyond 30 days. I bought it on dec 11, Christmas was the 25th and I tried to exchange it on the 12th. They would not take it. Shame on you
Had two of these and they both failed the same way
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The first one I had for less than six months and the power failed one day - couldn't get the wifi turned back on. Took it back to Best Buy, and they replaced it. Again, this one failed within 3 months, and i can't get the wifi to come back on (which you need to set the time). Other reviewers on Reddit had similar issues, and nobody has found a solution to this issue. I have to return it AGAIN. Epic fail on this company's part.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent specially when I travel. I feed my cats any were
I would recommend this to a friend
Rated 3 out of 5 stars
Dogs or cats ??
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It says cats and dogs but every review is all about cats..
I have dogs- labs -big dogs..would like confirmation this will work for large breed dogs as well !?!
I would recommend this to a friend
Rated 5 out of 5 stars
works great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
was looking for a 5G compatible device, and it works great!