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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the 4-Device Backlit Universal Remote's ease of use and the helpful backlight for nighttime operation. Many appreciate its compatibility with various devices and report that it performs well, often exceeding expectations. The reasonable price point is also frequently praised. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-107 of 107 reviews
  • Rated 1 out of 5 stars

    Disappointed purchased cant return. trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work with my Sony or Vizio TVs.. who knows if it even works.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Gerardo, thank you for your feedback. Sony and Vizio are two of the most popular TV brands and our remotes definitely works with those brands. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483. GETechSupport

  • Rated 1 out of 5 stars

    Won't work with my older TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't work on my TV, which is over 15 years old. Want to return but can't find my receipt. Can I at least get a store credit?

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Sandra, thank you for your review. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4 GETechSupport

  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great early on, now it Doesn’t work after 1 month

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Briguy, thanks for your feedback. We are so sorry that this happened. This is certainly something that we did not expect to occur. If you still have it we would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483 GETechSupport

  • Rated 1 out of 5 stars

    Wrong controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my TV, was sold a wrong item from your store

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Value Customer, thank you for your feedback. Our remote work with most brands. If you still have it, We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4 GETechSupport

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great. It really helped my get my tv up and running again

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Backlight works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy functionality. Real backlighting unlike other remotes at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    After market remote for LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did exactly what it was supposed to do. First remote I have ever bought after market that did so.

    I would recommend this to a friend
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