Customer Ratings & Reviews

The PS5 is a very powerful console with 4K graphics, almost instantaneous loading times and a DualSense controller that offers vibration and very immersive adaptive triggers. Its catalogue includes great exclusives such as Spider-Man 2 and God of War: Ragnarök, as well as being compatible with most PS4 games. It is quiet, fast and offers a modern experience, although its size is large and storage may fall short. Overall, it is one of the best consoles today for performance, comfort and exclusive games.

I gotta say, the PS5 is off the charts awesome! Seriously, it's like stepping into a whole new gaming universe. First off, let's talk speed. This thing loads games faster than I can blink. No more waiting around forever just to start playing. Plus, the graphics? Mind-blowing. Everything looks so real, it's like you're actually in the game. Now, let's chat about the controller. It's like magic in your hands. The vibrations and stuff make it feel like you're right there in the action. And those triggers? They change depending on what you're doing. It's nuts! Oh, and the menu? Super easy to use. No more getting lost trying to find your games. Plus, there are cool new features that make playing with friends a breeze. And don't even get me started on the games. There's something for everyone, whether you're into shooting, racing, or exploring. You'll never run out of stuff to play. Seriously, if you're a gamer, you need to get your hands on a PS5. It's a total game-changer. Trust me, you won't regret it!

I’m thrilled with my PlayStation 5! It’s an incredible gaming machine! The gameplay is top-notch, and the graphics are mind-blowing! I absolutely love the controller - you can feel every movement, and it just feels so responsive. But the best part is that I got it on sale! I’m so happy and satisfied with my purchase. Thank you Best Buy!

I'm 30 years old, and I got this for my 13 year old brother's birthday thinking it’d just be a cool gift from his even cooler older sister. What I didn’t realize is that I was handing him the controller to his new personality. He hasn’t seen sunlight in days. He eats in front of it. He sleeps next to it. He called it “his queen” once and I don’t think he was joking. Performance wise, this thing is a beast. Lightning fast loading, insanely smooth graphics, and somehow it hasn’t exploded under the pressure of his 12 hour Fortnite marathons. He says it’s the best thing that’s ever happened to him and honestly, I believe it. I’m just hoping he remembers I exist once he levels up enough. Buy this if you want to give someone joy, power, and a perfectly valid reason to avoid all human interaction.

As a longtime gamer, I always get excited about new consoles. But when I finally got my hands on the PS5, it completely blew me away. Graphics & Performance: A New Level of Gaming The moment I launched Demon’s Souls, I was stunned. The 4K visuals, realistic lighting, and fluid animations were on another level. But what impressed me the most was the ultra-fast SSD—load times are almost nonexistent, making gameplay incredibly smooth. Playing Spider-Man: Miles Morales in 60 FPS with ray tracing felt like a true next-gen experience. DualSense Controller: Unmatched Immersion One of the biggest surprises was the DualSense controller. The adaptive triggers in Call of Duty mimic the resistance of different weapons, making each shot feel unique. The haptic feedback in Astro’s Playroom is even more impressive—you can literally feel the difference between walking on metal, sand, or ice. This controller changes the way games feel. Game Library: A Mix of Classics and Innovation As a die-hard PlayStation fan, the PS5’s exclusive lineup made it an easy choice. Games like Ratchet & Clank: Rift Apart and Final Fantasy XVI showcase the console’s power beautifully. Plus, backward compatibility means I can enjoy PS4 classics like God of War and Ghost of Tsushima with better performance. Final Verdict: A Must-Have for Gamers! The PS5 isn’t just a gaming console—it’s a revolutionary experience. With its powerful hardware, game-changing controller, and incredible game lineup, it’s a must-have for every gamer. If you’re still on the fence, go for it—you won’t regret it!

Incredible performance! Worth the purchase, I use it everyday. Loads faster and downloads video games faster than my old ps5. Also love the slimness

After buying the PS5 and replacing my PS4 I only have good things to say about my purchase. I’ll start with the loading speeds. after playing on the PS5 i realized the drastic change in loading speeds as i realized loading screens were almost non existent. Not just in games but booting them up is so much faster than on a PS4. The graphics and visuals are beautiful making any game you play on a PS5 run smoothly and beautifully as if you are watching movies. Lastly the controller haptic feedback which is one of the biggest reasons why i bought this console. The controllers are way more immersive in mainly shooter games as there is resistance in the triggers that imitate as if you were actually pulling a trigger from an actual gun. Another thing is the recoil in the triggers. I don’t know how they were able to do this but now when you hold down the controller triggers they vibrate and imitate recoil to make it feel more real and immersive. Now of course if you do not like the feeling of the feedback you can turn this setting off. But I could not help but smile the whole time as I was playing the PS5 and I was just amazed at the technology and the huge leap in Playstation. If you have the money i would 100% recommend picking yourself up a PS5 from your local best buy.

I love the slim more than the original, it’s not as bulky, or as hot! It runs just as smooth as the original. It had a different texture on the console than the original but I think it’s cool! Overall 10/10 highly recommend oh and ps it has bigger internal space!

The PS5 Slim Disc Edition is everything I wanted—same great performance in a much slimmer design. Runs quietly, loads fast, and the extra storage is a big win. Glad I went with the disc version—super convenient. No regrets! Best investment of the year!

I'm very happy with this purchase. Works great and the slim design fits in perfectly not taking up too much space.

The PlayStation 5 redefines what a console can be. It’s not just about 4K gaming it’s the near instant loading, jaw dropping graphics, and the feel of the DualSense controller. Haptic feedback and adaptive triggers add realism to every action, while 3D audio and intuitive interface make gaming smoother than ever. Exclusive titles like God of War Ragnarok and Spider Man 2 push the envelope. Plus, you can still play thousands of PS4 games, often better than ever. Storage may need expansion but the experience is well worth it.

Really a great console. I have a ps4 pro and the graphics and loading times of the ps5 are a massive step up. Games have more depth and immersion. I have owned every playstation console and will eventually get the ps5 pro. Just so everyone knows the new slim edition does come with 1tb of storage where as the original ps5 was 825gb or something like that. Nice touch.

Son loves his Christmas present! "Exactly" what he wanted!

I’m really loving the PS5! It’s crazy fast, the graphics are awesome, and games run super smooth. The controller is fun to use, and the short loading times are a huge plus. And the controller feels great with its haptic feedback, its super cool.

I’ve had my PlayStation five for about a year now and I have nothing but good things to say about it. It has a disc drive so I can play my old games and new games Blu-ray, DVDs and CDs. I could never go fully digital so it’s nice to have the disc drive. I have about nine games on it and it hasn’t filled up memory yet. I stream daily, off of streaming services like Netflix, HBO Max, Disney+, Hulu. I like how it upscales the PlayStation 4 games and the system navigation is super easy to maneuver. Also, the game catalog is stacked and they’re releasing new games. I highly recommend the PlayStation 5 to anyone. There’s literally something for everybody.

I ordered this PS5 as a pickup, which was alright, the only complaint is that I wish they could have given me a bag to carry. But that didn't matter, because once I hooked up my PS5, I was off to the races. Compared to the PS4, this is a snappy, fast experience, and I immediately installed all my PS4 discs into this system. I purchased this on a whim, and it was a great decision.

This PlayStation 5 is an amazing console! My son uses it all the time and it works perfectly. The quality is excellent, the graphics are impressive, and everything runs very smoothly. We are extremely happy with this purchase!

Better than PlayStation 4 by far. Our 4 no longer powered up so we upgraded. No system fails at all we are not huge addicted gamers but we do enjoy fast action with no video interruptions. We have now owned this awhile and no issues

I recently bought the PS5 from Best Buy, and I couldn’t be happier with my purchase. The console is incredibly fast, super quiet, and the graphics are absolutely stunning. Loading times are almost non-existent, and everything feels smooth and responsive. The DualSense controller really takes the experience to another level with its haptic feedback and adaptive triggers. Games like Demon’s Souls, Spider-Man: Miles Morales, and Ratchet & Clank look and feel amazing on this system. Best Buy made the whole process easy — fast shipping, secure packaging, and great customer service. If you’ve been thinking about upgrading, the PS5 is 100% worth it.

Five years in to the console lifecycle and due to a promotion to trade in my ps4, i jumped in and bought a ps5 slim disc version. The graphics are a boost from the ps4 and the loading time for ps5 times is impressive. I also like that you can add an extra M2 SSD to your console along with extended drives to play ps4 games from. Adding the M2 SSD drive is super easy and there lots of online videos for guidance. I'd recommend using the new hdmi cable that comes with the game as the hdmi port is fickle when using an older hdmi cable that was plugged/unplugged frequently will cause issues with the screen going black randomly. My major complaint is the stock ssd is pitiful at 1TB which 200+GB is used for system storage software. My understanding is that M2 SSDs keep coming down in price but yet the console manages to going up in price. My second complaint is the price. If the ps5 pro wasn't so expensive, I would have considered purchasing it. Thank fully the trade in for my ps4 helped bring down the price. If it wasn't for the trade in offer, I might have waited on the ps6.