Customer Ratings & Reviews

I just bought this system at the beginning of January for myself. Imagine my surprise that only 2 months later, the system will not turn on. Not overused and was not left on. Power cord works in my printer so I know it’s the system itself. Definitely will not buy Sony products again

They said PS5 was going to be great and all the games are mediocre as instead of great games they just want you to buy subscriptions. This is the last game system will ever spend money on.

It broke within a few months. We had to take it to a repair shop because geek squad/ Best Buy wouldn’t do anything about it. They said we’d have to go through Sonys warranty process and mail the system to them to inspect. It was just annoying overall but luckily the repair shop that we found had it fixed within 20 minutes.

How Much Longer? Ordered P.S. 5 on 11/14/24 and I am still waiting for it to ship. Order is DELAYED and since I ordered it. I saw two other offers I could have gone with since then and YES I AM STILL WAITING

Opend it pluged it in it said the ps5 is banned how idk it was brand new i guess it wasn't The worst part was a gift for someone

Horrible games crash regret my purchase. Open box i would imagine it would get tested

I was charged for 3 Playstation when I only purchased one. Very unhappy

They did not let me purchase but they are go digital games

Turns off randomly, screen goes green then shuts off and says unplugged wrong

Package was stolen by Roadie delivery driver. BestBuy wouldn’t give me a refund or replace the stolen ps5.

Defective stopped working within 6 months and I didn’t play it much.

I just bought this and the dvd part is not work at all smh

I return the item back it was supposed to be a gift but it did not work well with that

The PS5 is an outstanding console with impressive performance and a sleek design. The graphics are stunning, and the load times are incredibly fast thanks to the SSD. The DualSense controller adds a new level of immersion with its haptic feedback and adaptive triggers. Overall, it's a fantastic gaming experience.

What a joke this console is, can't even support bluetooth audio. 2024 and you make it impossible for your console to connect to soundbars, bluetooth speakers and headsets. I bought this console just for CFB and GTA 6 and I already regret it. So bad compared to a PC

Just got the ps5 now the release ps6. While I been waiting for the ps6

The new PlayStation and just this is are 3rd one hdmi go bad all the time if you buy a ps5 get the warranty it will pay for it self

Sony Sony Sony. What are yall doing? Within a week of having it the LAN port went out. Can only connect wirelessly. Very very sad.

Very poor customer service ordered on bb website was missing items i called soon i noticed missing i was told after 10 days nothing we can do very poor service buyer beware they lost ne as a cutomer never again poor service after the sale

Broke in 2 months. PlayStation refuses to refund me