Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 31 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

71%
would recommend
to a friend

Customers are saying

Customers are delighted by the gameplay and open-world experience offered in Pokémon Scarlet & Pokémon Violet. However, some have expressed concerns regarding performance issues and occasional lag. The game's positive aspects, such as its engaging storyline and multiplayer features, are frequently praised. Despite some technical shortcomings, many players find the game enjoyable overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game so far. A little of the old and new altogether.

    I would recommend this to a friend
  • Pros mentioned:
    Game, Open world

    Rated 4 out of 5 stars

    Good games, but may kinks to work out

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my download codes 2 hrs before the midnight release so it wasnt too bad. The games themselves were good. The introductory phase of yhe game was about 2 hrs, then it allows you to go into open world which is great, however, the gyms dont level to your team so be wary about leveling up too much. The end game was fantastic and new, so the future is great. There are also some QOL fixes thankfully cuz there were a few glitches. Game was still playable and fun!

    I would recommend this to a friend
  • Pros mentioned:
    Game
    Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Terrible performance takes you out of it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game itself is good-ish, but the performance is so bad it makes it hard to enjoy. Frame rates constantly dip below 20 FPS and it’s absolutely not the hardware limitations of the Ninendo Switch alone to blame. There are other/older games out there, including similar Pokemon games that run much better. This is a lack of respect for the customer and its very frustratinc to see. Hopefully they patch it and improve the performance but I doubt it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Pretty amazing concepts

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great with combination of features from past games but is still a little laggy give it a couple months and it’ll be perfect

    I would recommend this to a friend
  • Pros mentioned:
    Game
    Cons mentioned:
    Lag

    Rated 1 out of 5 stars

    Can't believe Nintendo released it in this state

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the game play, but that is overridden by the lost frames, the lagging, glitching, and freezing. When Nintendo starts giving out refunds, you know that they goofed up big time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Just wasn’t patched

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game was unfortunately never patched to the point of passing performance, hard to recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    I love Pokemon.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game I played. Some glitches but it’s fun either way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pokémon gaming

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These games are very fun to play. I enjoyed the story line of it and the fact that buying it from Best Buy made it quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Great game

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game glad I purchased it when I did so cool !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Pikemon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2. One for each grandson. One digital for college student and one for High Schooler in package

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Great game

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it! He has played it since he received it!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Good concept, Bad performance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the concept but i hate the performance on the switch game is still poorly optimized to date.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Pokemon

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun just a little choppy here and there. But the overall experience is still Pokemon

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Gotta catch pikachu

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another fun Pokémon game………..Let’s catch’em allll!

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Fighting over it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 but 2 my nephew and my son both wanted this game.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Fun game

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is enjoyable and fun first true open world game

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 1 out of 5 stars

    DO NOT BUY THE DUAL DIGITAL GAME

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every past dual digital game came with two codes so that you could download the game on two different accounts. This one came with one code and both started to download on one switch. I don't know why on earth anyone that is just a casual player would need two copies of the same game that boasts multiplayer..... its not like you cam play both games at the same time. Customer service has been 0 help and now im stuck with two of the same game instead of being able to play with my heartbroken nephew that I promised the other code to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Pokemon

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game. My kids love it as well. Must buy game!!!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Fun but terrible performance

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is fund and enjoyable, however the game runs terribly on the switch. The game has crashed multiple times, gets really laggy, noticiable bugs within the game. When the game works it is enjoyable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT GAME, its a true open world pokemon game with so much to do, and new pikemon forms, deffintely one od the better pikemon games

    I would recommend this to a friend
Sponsored