Rating 4.3 out of 5 stars with 48 reviews
would recommend to a friend
See more imagesHelen Posted
So happy I got this. I actually leave the tv off cuz it’s so pretty!
This review is from Samsung - 50” The Frame Customizable Bezel - Modern Brown
Iamthechef Posted
Awesome TV. Build quality, mounting hardware, and brown bezel is perfect!
This review is from Samsung - 50” The Frame Customizable Bezel - Modern Brown
AlexP Posted
The item is nice, but arrived broken twice. I recently returned and reordered for the third time, but the order was cancelled 2 days after it was do to arrive. I’m annoyed that a $150 plastic frame was broken twice, seems poor quality, but with that said it does what it’s supposed to do and looks beautiful. I can’t wait to get my replacement again. Fingers crossed.
This review is from Samsung - 50” The Frame Customizable Bezel - Modern Teak
Posted
AlexP,
I’m sorry to hear of the issues you’re having with the quality of your Frame Bezel. If you would like to speak directly to us or have additional concerns, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Moses Posted
My wife and I purchased this TV for "Image Frame" it's so popular for. Quality of image is fantastic. We are looking at buying another one for our bedroom. I personally love the "invisible cable" and having a separate box for all my inputs. Overall good product.
This review is from Samsung - 50” The Frame Customizable Bezel - Modern Beige
Maha Posted
Product isOverpriced. Low quality wood. Colors not available in your choice.
This review is from Samsung - 50” The Frame Customizable Bezel - Modern Brown
LindaM Posted
Should be minus rating as the product apparently isn’t available. I held over an hour attempting to return call from messages advising I needed to schedule delivery. Guessing my only recourse is to drive to the nearest store to get refund and attempt to order a different bezel…
This review is from Samsung - 50” The Frame Customizable Bezel - Modern Brown
Posted
LindaM,
Please know you are leaving a review for the Frame Customizable Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung products, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
James Posted
The product arrived broken. I was not able to return it at the store.
This review is from Samsung - 50” The Frame Customizable Bezel - Modern Brown
Posted
James,
I'm very sorry to hear that your Bezel was delivered damaged. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
TinaP Posted
Love it. Easy to install and looks professional. It matches the art selections
This review is from Samsung - 50” The Frame Customizable Bezel - Modern Beige