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$765.64

Customer reviews

Rating 4.6 out of 5 stars with 85 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 85 reviews
  • Rated 3 out of 5 stars

    Better options for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off lightweight great screen quality (not touch screen should be for the price) Good Keyboard and trackpad but the orientation of the track pad to accommodate the numbers keys causes my palm to accidentally touch the track pad while typing.. Battery life is poor in comparison to the advertised usage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JimH, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Chromebook Plus. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Issues with touchpad responsiveness on your Samsung Chromebook can be caused by several factors, such as software and drivers that are in need of updates, or if there are any issues with your account. No matter what particular touchpad issue is occurring, there is an easy way to fix it in most cases. Please check out, "Touchpad issues on your Samsung Chromebook" and "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your PC. If you would like any further assistance afterward or if you have any questions for us, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Life-changing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this Chromebook. The display, ease of use, battery life and design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly beautiful Chromebook. It is ultra thin, super light, snappy, and it has good battery life. My issue with it was the 1080 display. I was super excited about this Chromebook, I mean, it has an OLED display, but the 1080 resolution kills the whole package. The letters look blurry no matter what you do. I ended up going with the ASUS expertbook which is not as thin or light as this one, but it has a 2K display that looks super sharp and makes the Chromebook experience so much more refined. I hope that Samsung eventually makes a Chromebook as beautifully as this one, and includes a display with a resolution not outdated by today's standards...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung chromebook plus honest review.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this chromebook and it is very lightweight. Display is good and it is very handy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is lightweight and fast. Def recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. First time using a Chromebook and it's a bit of a learning curve but fast, lightweight and great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook Plus out right now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting for the right laptop after having my Pixelbook since 2017...and so glad I got this one! The screen and build are absolutely amazing. The thinness and how lightweight this laptop is can't be expressed enough till you see this one in person!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and Fast. Fantastic display.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and fast. Excellent screen. Backlit keys. Lots of features I've been waiting for in a Chromebook. But had to get service after a few months. Could just be a lemon. Fortunately Best Buy has Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right for Chromebook Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Chromebook Laptop had everything I was looking for: larger size (15.6"), backlit keyboard, higher RAM and storage memories (8GB/256GB). While there were cheaper ones, like the ones I'm seeking to replace, I would have had to sacrifice memory, size and the backlight. So this fit the bill and so far, seems to be working really well. Love the thinness of it: fits in a briefcase easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning this computer for over a month, I feel like I can give an honest review of it. Immediately after I set it up, I noticed the mousepad wasn't working properly or as I thought it should, mainly noticing it while scrolling (using the two finger scrolling method). After a week or two, I ordered a Samsung bluetooth mouse (from the manufacturer's website because Best Buy didn't have it). Since receiving the mouse, I haven't noticed any other issues (still have issues with mousepad). I find myself using it more than my last Chromebook, it connects easily to my other Samsung devices and appliances (Smart Things app and linking), and the number pad on the side is convenient. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect all aroubd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for our son. He wanted a laptop for gaming and we wanted one that he could also do his school work on. The size of the screen is perfect for all of these things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is the 2nd one i have purchased. It is much faster than the first one and thinner. These chromebooks are great with an awesome high resolution screen and powerful processor. Samsung is the only brand i would consider based on their quality and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this Chromebook from a Macbook Air. While Chromebooks will, on it's own, never be a "do it all" machine like a Macbook or Windows laptop, they just work and are very simple to use. If you add a service like Geforce Now, which I use, it actually becomes a very good cloud service gaming machine. Particularly with the nice screen that this one has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 2017 Chrome Pixel that I loved, however old, to the Galaxy Chromebook, which I love more. Extremely pleasant to use. Bright screen, big touchpad, light and thin. I also really appreciate the numeric keypad and the addition of a delete key in addition to the backspace, as well as a few other new keys. Easy to migrate and setup all my favorite apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It could have been a contender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box at a really deep discount, so I'm very happy with the purchase. At full price, I would have looked at a different Chromebook. The good - Size, lightweight, and display with a caveat. Although the screen is huge. Just like one of the other reviewer mentioned. It's very low res. My OG Galaxy Chromebook 4k blows it out of the water. Then again it's in 4k so it's not a fair comparison, but they are comparable in price. The bad - The keyboard flat out sucks. The positioning of the keyboard and mouse pad are out of whack because of the mini 10-key. They should have removed it and put top firing speakers, cos the bottom speakers suck too. Overall I'm happy with the purchase. Especially for the open box price I got it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this chromebook is fantastic, the keyboard feels great to type on and it performs well with the Chrome OS and Linux loaded onto it also. A great Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is lightweight and well made. Except for those who need video production or gaming, I think it is an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and a really nice keyboard. The screen is gorgeous and when you lift the top its very smooth. The laptop does not come up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. The battery life is amazing. Boots up super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've ever had. Very easy to use and basically idiot proof, which is very important for me when it comes to 21st century technology

    I would recommend this to a friend
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