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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1832 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,832 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    As good as i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on the phone is working perfectly Camera is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone comments how amazing the camera quality and zoom distance on this phone. Battery life is good. No cons.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    The Best Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to customize and try out new features, this is the phone to get! Seven days in and I'm still discovering new settings and functions. Light years ahead of iOS! Great camera and plenty of processing power.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung S24 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, on time, great quality and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    S24 phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile phone with great battery life, connectivity, and ease of use. Extraordinary camera allows for great pictures with its quality and zoom capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    long last battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, beautiful pictures, the battery last a lot

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Went from old S10+, to ultra 24, big improvement. Worried about the size when putting in pocket but not an issue.Very good phone. Battery lasts me 2 days! Glad i made the move.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone although I did return it. The only reason I returned it was because my phone carrier locked my service despite giving them 3 proofs of government ID. Ultimately I kept my old phone, but REALLY wish I would’ve kept this one phone, am really regretting not keeping it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing (andriod) as always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this phone! Preciously had a S20 Note Plus so similar size, but features and speed are unparalleled. I made my purchase mostly to upgrade cameras and speed of use. Very happy witg the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Droid still does

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones a beast. Love the pen, have used it since my Samsung Note days, and i still use it. Screens big enough to watch free Samsung TV and any other streaming you want. Pictures are awesome also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Battery life is insanely good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing on this phone. I set it up without regard for saving battery, maximum brightness on an extreme high fidelity screen, highest refresh rate, etc. easily lasts two days with my usage. The build quality is great as well, appreciate that samsung removed the curved screen edges.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good camera quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good telephone, good camera quality, it works really good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best smartphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. No complaints until now. Had super experience interms of functionality and AI Features and excellent camera and decent battery life. This is really a game changer. It has lot of new features which we never seen before. One of the best smart phone in recent times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Phone 10/10 Best Buy<3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant on buying a new phone, as I've had my Samsung Note 9 since the week it came out. But it was slowing. I researched a TON of phones, and decided on this S24 Ultra. It is just like my old Note 9, except everything is obviously much much faster, and the memory is insane. (258 gb I believe) The shipping was easy to track, although I wish they would let us pay extra for UPS. Fed Ex kicks their boxes to customer porches, and it showed in my pathetic caved in box. But my phone was preserved perfectly. It was sealed, it was the correct phone, and it was obviously brand new. (I recently returned a "new" phone to Mint Mobile because it was late, the wrong phone, and heavily scratched) The Smart Switch transfer and Sim from my Note 9 to the S24 Ultra was a breeze. I popped my Sim in, and the phones did the rest! I am completely in love with my new phone, and Best Buy made the process SO EASY. I wish I would have thought to find this phone here, as it's hard to find anywhere else. Plus, it was $300 cheaper here. Thank you, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect size, super fast and fancy. I like how perfect the pictures come out. This phone fell on highway at 70miles per hour and it doesn’t even have a scratch. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has a great camera. very easy to use. i have enjoyed ir

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great phone, only one complaint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about this phone except for the battery life, which is not horrible, but should not be praised for being better than other devices. Battery life aside, this phone is very powerful, fun, looks great, and the transition from iPhone or another Android is super smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen, great camera quality, not slow,

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera quality, not slow, big screen, does not over heat, has many features on the lock screen and apps page to organize apps, notes, and calendar in fun ways. Only thing I dislike is thay the back cracks even with a good case on but I signed up for the fragil material(like glass)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Samsung Galaxy s20 FE, definetely love the pen and camera the most, taking such beautiful pictures and videos with it! The bigger screen is also a nice blessing when watching or streaming games to my phone from my xbox. Overall, best purchase Ive made

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Make that switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never thought the day would come that I would purchase any phone other than the IPhone. When I say this phone was so easy to use and the picture quality is amazing. Do your self a favor and switch you wont regret it.

    I would recommend this to a friend