Customer Ratings & Reviews
- Model:
- WE402NE
- SKU:
- 6448423
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the significant benefits of increased storage space and convenient height for easier loading and unloading of laundry. The ease of use and installation are also frequently praised, along with the generally positive feedback on the product's quality and appearance. However, some customers expressed concerns about the stability of the pedestal and reported instances of vibration. Despite these concerns, many appreciate the reduction in back strain provided by the raised height.
This summary was generated by AI based on customer reviews.
Best addition to washer/dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and although putting the washer on top of this and balancing them was a difficult mission the overall look is good. No more bending down to get clothes out which is amazing for me and my mother in law. This is probably the best addition to washer and dryer. Also we bought at full price and then the price was lowered which Best Buy prove match so definitely a win for us!!
I would recommend this to a friend- Pros mentioned:Fit
Perfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the perfect addition to my washer and dryer and fits perfectly!
I would recommend this to a friend - Pros mentioned:Storage
Better than a shelf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these there great to store laundry detergent!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Nada, congratulations on your new Samsung Laundry Pedestals. I appreciate you taking the time to share your review. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Height
Pedestal makes life easier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pedestal brings height up to save bending over as much.
I would recommend this to a friend Just the right height now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this pedestal to sit our front loader on. Washer sits to low without it.
I would recommend this to a friendGood with minor flaw that need to lift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent and gives lot of benefits. Only thing you might need to worry is that for installation and after installation you need to lift the unit unlike GE which you can install by having product lying on floor
I would recommend this to a friend- Pros mentioned:Storage
Check the product as soon as it is delivered!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a zero I would. I purchased 2 of these pedestals in April that were not delivered until May. After ordering the washer and preparing for the delivery, I noticed that one the pedestal had a dent on it and after further inspect there is crack where one of the legs would go. I used the undamaged pedestal for the washer , however, Best Buy refused to exchanged the product because it was a few days after the expiration period for the returns. The return period ended on May 27th and the washer was delivered on May 31st. I am having an issue exchanging the damaged pedestal with Best Buy after purchasing 2 pedestals, a Washer and a matching dryer. Poor customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy
customer service department at P. (888) 237-8289
H.24 Hours a Day- Best buy, can either answer your question or transfer you to your local store to answer your specific concern.
Reference number:
1144563138
^Ross
Samsung pedestal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sam sung flex is less biller than the other pratap I had for my last washer and dryer..the price was reasonable and I love the color.
I would recommend this to a friendLove! Love!! Love!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OOh boy!! I’ve been waiting on these beauties…& let me tell you!, they were definitely worth the wait!
I would recommend this to a friendConvenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition. First time owning one and I love the convenience. Amazing value if you get it on sale.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these although none of the laundry soap bottles fit.
I would recommend this to a friendGreat price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for same color great process with the pick up by curbside.
I would recommend this to a friendGood shave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good pedestal I refer buy this every one. You guys never think buy other products.
I would recommend this to a friendBrand response from Samsung
Posted .We really appreciate the positive review, Badalu! ^Jecca
Very useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, very easy to assemble. My wife and i love it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Orlando, I want to congratulate you on your new Samsung pedestal and really appreciate you leaving your feedback. We are happy to know you are pleased with your new set up. Thank you for choosing Samsung in your home and welcome to our Samsung family. ^Brad
Working well, good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with product made a great Decision. Do have any idea what else to say
I would recommend this to a friendNot as shown
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what was shown in the pictures. The product shown was what I wanted but returned the product twice due to not matching picture on site.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Candy,
Thank you for choosing Samsung for your washer needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
- Pros mentioned:Overall performance
Awesome!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is amazing, color matches perfectly, highly recommend!
I would recommend this to a friend Can’t handle the weight
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pedestal isn’t sturdy. It’s lightweight and unable to stand the weight of my washer. This pedestal was the recommended accessory for my washer. Unfortunately a week after installation I saw signs of it bending on the side. Sure no one can see it. But after spending so much money I expected so much more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NaomiB,
We understand how you feel about your pedestal. We are helping you in every way possible.
We recommend checking the resources below for tips on how to make sure that the pedestal is installed properly.
How to install your Samsung washer and dryer pedestals:
https://www.samsung.com/us/support/answer/ANS00033270/
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146594419), and it will help our team pull up your information.
^Rodel
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pedestal is useless for storing your detergent, or anything large. You can't close the drawer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new pedestals. I am sure that your job can be done much easier without having to bend down as far. Thank you for choosing Samsung. ^Brad
Good product bad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you hire someone to do it it better be someone from other place that know how to do it. Since the one I bought for my washer the did not adjust the heigh to pass the washer protection tray and can not be opened
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel