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maserlaser Posted
works really well for the price. it does the atmos sound quite well considering there are no rear speakers. bass is good and clear. hdmi ARC does not work as well as it should but i hear that that is a TCL thing. also no eARC so a few nice features are not there (most obvious is the auto lip sync)
DetroitFamilyMan Posted
Okay, set up was a breeze. Sound is good. Not sure it’s better than my TCL 7+ soundbar. Overall it’s just okay. I really don’t like the snap sound as the sound bar registers the audio (or switches between shows or movies). Very annoying!!!! Honestly, at this point, with limited Atmos content...go with the 7+. TCL, am I missing something?
Jackjack Posted
Overall very happy with this purchase. Great sound quality and the sub-woofer will definitely shake the room if you turn it up. There are better options out there, but they will cost you more money. This is the best option for this price point.
GreatOne Posted
DANG! This thing is amazing! It pretty much sets itself up with my TCL Roku TV. The sound quality is impressive with a VERY wide sound stage. Sounds seem to come from everywhere like a multi-speaker system!
Welch3415 Posted
Sounds great and very easy to use! Very satisfied.
pwl2022 Posted
I've owned at least a half dozen soundbars up and down the price scale. This one has a unique style that promises extended surround performance without the hassle of rear speakers. In practice, the surround effect is barely noticeable, even in a rectangular room with the appropriate surfaces to reflect sound. In addition, the subwoofer is very disappointing; it bottoms out easily and therefore its location is noticeable and annoying while watching movies.
Posted
Hi pwl2022,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can. We look forward to working with you!
Thank you,
Sara
TCL Customer Support
DanielG Posted
This has been a let down. Sound is poor and quality is dismal. Went through 3 units in 3 months.
Posted
Hi DanielG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what you are experiencing. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Wolfe Posted
I was expecting to be just as good sound quality while watching TV as it is with bluetooth sound is much better...
Posted
Hi Wolfe,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!
Thank you,
Sara
TCL Customer Support
CJB3 Posted
This thing sucks. Its always out if synch with the video on my TCL 600 series TV. maybe the TV sucks. One of them sucks! They are both made by TCL and they dont jive together. My movies all look like they are over dubbed because the mouths if the actors dont move at the same pace as the audio. TCL, you suck
Posted
Hi CJB3,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
AlexShook Posted
This is my first sound bar. After using this I can never go back to just using a tv. The bass on the woofer is really great it shakes the floor gotta turn it down at night. Great value. Def recommend to compliment any TCL Tv
crob Posted
Finding the right sound mode can be frustrating. Had issues with the subwoofer emitting a deep muffled sound under the bass...like a static-y sounding knock. Comes and goes. Sound is acceptable otherwise. NOTE: I went from a wired 7.1 setup to this because of the Dolby Atmos and space the sound bar setup provided. Sort of regretting it just a bit.
Posted
Hi crob,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
RetailSample Posted
Overall, the TCL 9030 is a good soundbar. Product support is ok. Unbeknownst to me, the unit I recieved from BestBuy was a "retail sample", which I guess means demo? It works, but getting some of the features to function properly almost made me return it to the store. Could not get the wifi function to work, therefore no firmware updates. I kept it because the sound quality is really, and the price was very reasonable.
Posted
Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
JonS Posted
Really really wanted to like this, but after fiddling with it for the last 3 weeks I give up....and Best Buy won't take it back any longer. I have this sound bar paired with my 2020 TCL 6 series TV through the HDMI(ARC) port. When it works the sound is pretty good, but I don't really get a surround sound experience at all. Just a bit better audio than the TV's internal speakers. The problem is, it doesn't really work all that great. It is constantly turning off on its own and regularly switches to other inputs. When it is on and at the correct input the sound and picture are often so out of sync it's not even watchable. Even the simplest thing I could think of -- over the air TV -- is awful with this soundbar. I had to switch back to the TV's internal speaker.
Posted
Hi JonS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
VaughanSr Posted
I had a lowered expectation for this soundbar, did a little research on it...but still expected the bare minimum. Surprisingly, it had the bottom(bass) to make the scenes in movies pop! But streaming music is less satisfying...can't win em all...lol.
MrLp Posted
The sound bar provides a nice wide sound stage with some pretty good vertical effects and deep bass punch. It is simple to set up and if you have a TCL TV it'll be a nice completion to your setup.
Branston Posted
Horrible sound bar. Would not recommend. I bought this sound bar as I have a tcl Roku tv and I thought the integration would be seamless but that is not the case. Setup isn’t too difficult as the tv walks you through but the sound bar is constantly freezing or making weird sounds out of it. If you run something through the sound bar to the tv (blu ray, Apple TV, etc.) it will work. Sometimes. Other times you turn on your tv and it flashes back and forth from a black screen to the tv telling you nothing is connect. Must unplug all 3 (tv, sound bar, player) in order for any sound or picture to come through. This would be fine if it was every once and a while but I have found that it is quite frequently and issue and is particularly unpleasant when you have company over. As your sitting their fumbling wires trying to watch a movie. Save your money and buy a decent sound bar.
Posted
Hi Branston,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our soundbars. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
ShelbysDad Posted
Had to replace an old Sony soundbar and landed on this beauty because it is capable of Dolby atmos. I don’t know if I have hearing the atmos effect but it’s sure is loud and satisfying.
Dudeman Posted
Much better than the 8i - this one has wifi connectivity and a sub and atmos--sound is very good, recommend! On roku-had to set the audio to 'pass through' to fix an audio sync issue with voices.
jbr34 Posted
Connected seamlessly to TCL 55 inch series 6 TV. Sound quality is excellent the wireless sub really adds another dimension. I was able to attach it to the bottom of the TV via a kit and gaffers tape
mattyp Posted
Sounds great looks good. Really liked the system. Just can’t get the audio to match the video. You can assist the timing on the sound bar but only in one direction and that would only make it worse. It drove me crazy so i returned it and got a Sony. Sounds just as good but it’s synced up perfectly.
Posted
Hi Mattyp,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our soundbars. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support