Samsung - Connect Home Pro AC2600 Mesh Wi-Fi System - White

Create an intelligent home network with this all in one Samsung mesh WiFi Router and Smart Home Hub. Not only does it deliver an optimized Wi-Fi signal to every corner of your home, it also works as a SmartThings Hub, connecting compatible cameras, lights, voice assistants, and more to create your smart home. Now you can manage your Wi-Fi and all your smart devices from the palm of your hand with this Samsung Mesh WiFi Router and Smart Home Hub.

See other products that work with this Wi-Fi networking product
$197.99
Save $2
Was $199.99

Protect your product

Learn about Replacement Plans
Protection Plan Options
Cardmember Offers

Overview

What's Included


  • Samsung Connect Home Pro AC2600 Whole Home Wi-Fi System
  • Power adapter
  • 4.9-feet LAN cable
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
77% of customers would recommend this product to a friend (77 out of 101)

Features


The router that's also a smart home hub

Allows you to connect compatible cameras, lights, voice assistants, and more.

Wireless-AC technology

Utilizes the MIMO smart antenna design to deliver improved range while eliminating drops and dead zones.

Up to 1733 Mbps data transfer rates

For fast, efficient operation.

Compatible with ZigBee and Z-Wave certified devices

Adjust temperature and light settings, create network access for guests, set up parental controls and more from your smartphone.

Up to 1,500 sq. ft. of coverage

Performs well within every home type, situation and footprint.


Overall customer rating

4
77%
would recommend to a friend
  • Rating: 3 out of 5 stars

    No Fuss Wi-Fi & Smart Home Integration

    Posted
    gadgetguy11
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 100 ContributorTop 100 Contributor

    Samsung Connect Home Pro breaks new ground by combining a Router with a Smart Home Hub. Likes: 1- This router basically sets itself up. There are virtually no choices. Ideal for a simple home setup where keeping it simple is the main priority 2- Modern, Clean Lines. Best looking router on the market, in my opinion. MIMO smart antenna (10 internal antennas total!) for high speed wireless AC is internal 3- Simple to use Software for iOS or Android 4- Works nicely with Amazon Echo / Dot 5- Compatible with ZigBee & Z-Wave certified devices 6- The Pro supports the highest Wi-Fi spec (4x4 MU-MIMO 802.11ac) and consequently yields much faster Wi-Fi speeds 7- Smart Home Hub is built in 8- Up to 1,500 square feet of coverage. Integrate up to 5) Connect Home Pro units as a mesh network for larger areas 9- Specs: 802.11a/b/g/n/ac Wave 2; AC2600 (1,733 Mbps on 5GHz and 800 Mbps on 2.4GHz); 1.7GHz dual core; 512MB of RAM, 4GB of flash; supports Wi-Fi, Bluetooth 4.1, ZigBee and Z-Wave 10- One app controls the router & the hub - Simple! DISLIKES: 1- Basically this router offers virtually NO Options. I have 95 wireless connected devices & many Ethernet connected devices within a 5,000 square foot house over 3) levels. There are routers better suited for such complex applications. I connected it in Bridge mode & added it to 3) existing MIMO routers to retain application flexibility & to expand a "mesh" network. See photos of the Connect Home Pro in our Sewing Room. 2- No support for IPv6. I hope Samsung can add this support by a software upgrade in the future. This is the only router I have tested that was introduced in 2017 that lacks IPv6 support 3- The high speeds drop off more quickly within 25 feet of the router than larger routers I own with exposed antennas. I saw speeds of 220 Mbps at the router, but they dropped to 115 Mbps 25 feet away. I suspect the penalty for the small, sleek appearance is shorter range for high performance signals 4- 2.4GHz & 5 GHz networks cannot be separated - they automatically use the best network per device. You cannot name the networks separately 5- Smart devices that are not compatible with Samsung SmartThings are not recognized on Samsung Connect Pro. Unfortunately, that is a high percentage of my devices. BAS connected Haiku Fans & lights are not recognized, for example 6- Only one "In" and one "Out" Gigabit Ethernet connection. Most routers in this price point offer 3-5 outputs. Plan to purchase a Gigabit Ethernet Switch to provide additional outputs 7- The Samsung Connect App is buggy & required several iPhone 6S Plus & iPad Pro restarts to complete set-up 8- Port Forwarding does not work across multiple ports. This is a deal breaker for me, as I run 10) wireless cameras in my home & need port forwarding across a series of ports 9- Connect Home Pro units are only sold individually, so expanding your network using these will get expensive quickly. The Standard, lower price / lower performing Connect Home units are sold individually & in a 3-pack at discounted pricing 10- Underwhelming performance for the price in larger homes & complex Home Control applications SUMMARY: Samsung Connect Home Pro is a beautiful & innovative product that integrates basic home connectivity with limited smart device control. I applaud Samsung & recommend it for all who prioritize a simple, no fuss Wi-Fi & Smart Home set-up.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Smart Hub, Not-So-Great Router

    Posted
    ryanmcv
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    With more and more smart devices entering our homes, the new Samsung Connect Home products appear to offer a great all-in-one solution: a wireless router/mesh Wi-Fi system that can also act as a central hub to control all of your connected smart devices. Samsung has delivered a great smart hub device, but the router itself doesn't quite live up to the "pro" name. PROS: - Very easy setup. The Connect Home Pro comes in a small, compact box with the router, power cord, and ethernet cord. Simply connect the router to your modem, plug it into a wall outlet, and launch the Samsung Connect app on your mobile device. - Small, compact size. This device will fit practically anywhere and has a sleek, modern design. - Wi-Fi coverage is good for such a small device. For this Pro model, Samsung claims it will cover 1,500 square feet. In my 1,000 square-foot apartment, it provides full coverage in almost every corner. - The SmartThings Hub functionality works wonderfully. I love the ability to control my Philips Hue lights and Arlo Pro camera system within a single app. Best of all, the Connect Home Pro recognizes compatible smart devices as soon as they connect to the Wi-Fi network, and it's super easy to set them up and control them within the Samsung Connect app. The more devices you have, the better it gets. If you have a smart vacuum, for instance, you can configure the app to activate the vacuum when your other devices detect that you've left the house. Simply put, the Hub portion of this router enables communication between your smart devices, allowing you immense control over scheduling and scenarios. CONS: - As a wireless router, this device lacks almost every advanced setting you can think of. As far as I can tell, Wi-Fi settings can only be adjusted through the app, and the app only has a few basic settings such as guest network, Wi-Fi name and password, and device prioritization. You can't separate the 2.4 GHz and 5 GHz networks. I don't see any options for port forwarding. All settings are controlled through Samsung's smart service, so if that or your Internet connection go down, you won't be able to access the device's settings. This is a far cry from a "pro" router. - There is only one ethernet out port on the back of the router, so if you want to hard-wire more than one device, you'll need to use an ethernet switch. - Speeds drop off quite significantly the farther you get from the router. Standing next to the router, I can max out my 200 mbps Internet connection. However, once I get about 30 feet from the router, my speeds are cut in half. A local file transfer between two wirelessly-connected computers within 10 feet of the router indicated that speeds fluctuated between 20 and 250 mbps with no real consistency. In my testing, devices connected to the slower 2.4 GHz band first and then hopped over to 5 GHz when I did any bandwidth-intensive activity. But even on 5 GHz, I rarely saw transfer speeds of over 200 mbps. - Not a huge issue, but this device has an internal fan that can be audible in very quiet rooms. I heard it kick on three times over the past two days. - This pro model is sold individually and not in packs of three like the standard model. So if you want to create a mesh Wi-Fi network with the supposedly faster speeds of the pro model, you'll have to buy additional pro units at full price. OVERALL: As a SmartThings Hub, the Connect Home Pro really shines. Just make sure your smart devices are compatible with Samsung SmartThings, or else this device will not recognize them. As a router, the Connect Home Pro seems to fall flat. It will likely work fine for smaller homes with basic Wi-Fi and streaming needs, but busier homes with tons of devices may want to look elsewhere.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    ALMOST PERFECT!!!

    Posted
    AverageConsumer
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    For the simple side of my review do I enjoy this unit.... yes! For the more complex review lets start with the unboxing. I got this package in the mail and I was almost certain I got the wrong item. Reason why it is so small I mean like maybe slightly bigger than my phone small. slip it in my pocket small and box easily reflects that. Now as much as was excited about having a small router, which to me means more room on my computer desk, I was also very worried. I was worried because in my mind bigger was better and everytime you go to the store to look at routers the bigger they are the better they perform, right? Which moves us onto performance. I did my first few speed tests, which keep in mind I pay for 120mpbs, and this got me at 220+ mpbs no matter where I was in my home. My house is small at 1500sq feet which is the recommended size for this router so if you need more buy two of them. Simply though speeds are great and can't complain there. My problem with this unit is that it's not polished in a couple regards. To start I am also someone who uses a smart doorbell product and I noticed that once I switched routers and reconnected this unit to it.... I got no feed and no more recordings. After being on the phone with the company of my video doorbell product and Samsung itself we found the issue but were unable to resolve it. The doorbell system needs port forwarding around the firewall that this Samsung Connect Home Pro has. Okay not a problem right just fix it... well no It has the ability to port forward but not able to set a series of ports. The example here would be if I needed to port forward between 16000-32000 TCP/UDP Which means if I need to port forward that many ports I'd have to do them....one at a time..... I'm not going to by the way. I did talk to Samsung and they did say they consider that a huge flaw and said expect an update soon to fix it but another person told me it would be months before they fix it. Guess I have no video doorbell service for a month. Now you know the good and the bad. There is no ugly because this this is beautiful in my setup. My recommendation is buy this it's about time routers got small and keep their quality. Samsung and companies like it are changing the game and I'm glad I get to enjoy it. P.S. Samsung if you could put a feature in the Samsung Connect App that allows your to turn off the one tiny little green light in the front than your unit would be perfect. After you fix the Port forwarding thing of course. Thank you for reading my review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The APP HUB for my HOME!

    Posted
    ElisaBH
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    I work from home as a business owner and consultant to other companies. Over 30 years, I’ve experienced loads of emerging technology, which has gotten better over time. I started with technology being in its infancy, paying much more money for a computer (which had no hard drive!) and not getting the bang for the buck I was looking for. At the same time, I like to stay on top of technology and increase my efficiencies and time management skills. With a home full of technology from all five of us adults, you can only imagine what bandwidths we use. My prayers have been answered: An app hub for the home! I call it an “app hub for the home” in a sense I call my smartphone the hub for my apps! Think of it as a hub and you will understand how smart technology throughout your home becomes part of the “app hub for the home.” Like other Wi-Fi systems, the new Samsung Connect Home Pro is connected to a mobile app you use to set up and manage your home network. Samsung has some big ambitions for this app, however. Apart from managing the Wi-Fi network it will also enable users to manage -- including the setup process -- Samsung-branded smart household devices, ranging from cameras to large appliances. The router also works as a hub for Samsung's SmartThings home automation system, and the app will let you program and control SmartThings-compatible devices from third-party product makers. And there’s more: This unified approach has been a long time coming. Since Samsung acquired SmartThings in August 2014, this is the first time Samsung has united its own connected large appliances with SmartThings-compatible products in the same hub hardware and support application. This means you won't need a separate SmartThings Hub anymore. The Samsung Connect Home Pro has built-in Zigbee and Z-Wave -- popular light-weight wireless standards for home automation -- and is compatible with hundreds of third-party smart home devices, such as Philips Hue Lights, Netgear Arlo Camera and Ring Video Doorbell (these video doorbells are a hot commodity these days too). If the device and the software work as expected, you will just need the Samsung Connect Home Pro to control your entire home, and have Wi-Fi at every corner. It's a win-win. REMEMBER TWO THINGS: WiFi capabilities and the addition of a SmartThings Hub also built in, it becomes a controller for all of your home’s supported smart products. SPECS: The Connect Home Pro features a 4×4 MU-MIMO antenna, 1.7GHz dual-core processor, 8x WiFi connectivity, and AC2600 speeds (1733Mbps at 5GHz), Zigbee, Z-Wave, Bluetooth 4.1, 4x WiFi (2.4 GHz + 5 GHz), 802.11 a/b/g/n/ac wave 2, and speeds of up to 866Mbps at 5GHz. The Samsung Connect Home Pro Smart Wi-Fi System is a mouthful of a name, but the device itself may actually reduce clutter in your home, since it removes the need for a separate SmartThings Hub. SUMMARY: I like the unit, as it is low profile and hooks up easily, but the real test comes when I hook up my video door bell next week and my Samsung Smart TV is installed. No juggling for remotes or hub remote. All right from the smartphone. It’s an app hub for the home! I get great coverage through out my home and all the family members are happy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Simple setup but lack of configuration

    Posted
    Josh
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    Overall: With the Connect Home Pro, Samsung has built a mesh network-capable router that also can act as a SmartThings Hub. After using it for a while, it seems that Samsung built this device for mobile-centric users without any wired connections that do not want to be bothered with administering a home network. Power users that want more fine-grained control of their home network settings from the web or users with several Ethernet-connected devices will probably be disappointed by the feature set of this device. That said, the device provides a hands-off setup and operating experience that should simplify wireless networking for many users. I think the software around this device could use some work, and I hope Samsung continues to build that out as time goes on. If someone is looking for a simple to use router and also has some smart devices, this router could be a good choice. With so many connected Samsung devices out there today (smart appliances, robotic vacuums, TVs, SmartThings devices, etc.) I can definitely see the appeal of this hub to manage all of these devices from one place Setup: Out of the box, this router was simple to setup. There was an instructional card at the top of the box asking you to download the Samsung Connect app. You press the round button in the corner with a plus sign to add a device. I did that and selected Wi-Fi Hub. Once I did that and plugged in the router, I was able to let the app detect the app and commence with the setup. I was eventually prompted to setup a SSID and password for the network. You have to add the SmartThings Hub portion of the device as a separate step. It only has 1 Ethernet port available for use (other than the Internet-in port), so if you have more than one wired device, you’ll have to get a separate Ethernet switch. App and Administration: Once the router is up and running, you can check on the status of it and change a few settings only from the mobile app. There is no web portal that I could find to adjust any settings from a computer. To change any settings, you need to open the Samsung Connect app (required for setting up the device in the first place). Once there, you can click on the Devices button on the bottom right to view the router. On the device screen, you can tap on the button with your network name. The page for the router at the time of this writing is pretty spartan. It shows the current network status (online or not) with a drawing of the router connected to a globe with a dotted line, supposedly to indicate an Internet connection. One thing I found out only by accident is that the image of the device is tappable. Tapping the hub image brings up an information page that shows the name, status, model name and number, serial number hardware version and current software version. Next to the software version label was a greyed out button that supposedly could be visible when a software update is available. At the bottom of the page are 3 buttons, one to toggle the LED on the front of the hub, one to do a factory reset and one to reboot. Below that is an area that shows devices on the network, which can be tapped to bring up a list of connected devices. Clicking on any of the currently connected devices will bring up another view with some more specific details (IP and MAC address) as well as a few options. One option is a toggle switch to give the selected device the highest bandwidth priority over other devices. Another button allows you to restrict Internet access during specific time ranges. I didn’t find anything about blocking access to certain sites. You can also configure port forwarding. Below the devices area is a button to view network traffic. That brings up a view with two changing numbers indicating upload and download usage at that moment in time. There is also a toggle to allow the device to auto-connect to SmartThings compatible devices on the device page. in the upper right-hand corner of each page for the router is a button that brings up a menu with a few more options. Currently those options are “Guest access”, “Network settings” and “Information”. Guest access allows you to create a separate guest network with a specific SSID and password. Network settings allows you to change the main SSID and password. It also some current network properties like IP address and DNS server. I found it difficult at times to distinguish whether a given line was just a label or a button, so I had to tap on each one to see if it brought up more options. Some other things you can configure are whether to use ISP default or specific DNS servers as well as an “Advanced” settings area. The only setting currently under that area is a radio button to pick standalone or bridge mode. Finally, the Information menu item brings up a page that shows the current version of the hub with links to terms and conditions and license information. Perhaps Samsung will update their app in the future to include more functionality, but that’s all you can do with it at the time of this review. I also think they could stand to put out some instructional guides to figure out how to change certain features or where. Perhaps that is to come. Performance: I used this router in a home that was slightly smaller than the advertised coverage area of 1500 sq. ft. I placed it in the middle of my house and got the full ISP-provided network speed (100 Mbps) on my main floor. I was also to get pretty close to those speeds directly above and below the router, but in certain rooms, I noticed the signal strength degraded a bit. Given the small form factor with no external antennas, it puts out a decent amount of signal. I think they intend you to pair this with additional units to create a larger coverage area, but they could have produced a larger device with larger antennas in the first place to improve the signal. I think most users with apartments or smaller homes would be fine with the coverage area, but I found that it drops off quickly as you get further away from it. I also paired this up with some controllable lights to test out the SmartThings functionality. Samsung lets you again use the Connect app to manage those devices. Each of the lights has a toggle switch next to the name to quickly turn them on or off. You can also click on the button to mange more specific settings such as changing the color or brightness of compatible lights. The app lets you create “places” that can contain specific connected devices other than the default “home” group. I added some lights to a place to group by room to test. Once grouped, you can add one or more “modes” that allow you to control the settings of multiple devices. So, with a little bit of configuration, you can come up with a list of places/rooms/groups that have different modes such as all on or all off, certain lights or devices on, change specific settings, etc. Adding in rules you could perform a decent amount of automation around specific times or conditions.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Intuitive Function and Nice Design

    Posted
    RalphHenry
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    Installed easily. Many opportunities for adding Samsung (and other accepted brands) home connect devices. These devices range from electrical outlets, dimmers, cameras, thermostats, vacuums, refrigerators, garage door openers, washers and more. You need to download the Samsung Connect app first to your Smart Phone - you do 'not' need a Samsung brand cell phone; then it is a very simple process to connect the Samsung Home Connect Pro to your home router via an ethernet port. You can even add additional Smart Hubs to ensure that your WiFi signal is optimized through your entire house and garage. I would say it's certain that in the future all homes will have smart connectivity in every device you can think of. Also as more devices are added to a 'home network' folks will begin to add/need more wireless hubs to spread out the load of data traffic - most people are not there yet. In addition to the Connect Home Pro hub, I did install a Smart Things Outlet model F-Out-US-2. It installs easily. You do need to have the outlet plugged in within about 10-15 feet of the router when you first program it. Later you can put the outlet anywhere in your house. You can turn the outlet on/off from your Smart Phone, you can also easily program RULES that will turn devices on or other actions using the Smart Connect app. I programmed the outlet to turn on at a specified time in one RULE and to turn off at a specified time in another RULE, and it worked great. I did find that the software is simple and appears to be solid. Support is also first-rate as I did do a couple chats to clear up a few minor things in setting up RULES. I will say that your best bet is to not use the Samsung main web site, but you need to go to the Samsung Smart Things web page and support page (includes direct chat with Smart Thing support) at: https://support.smartthings.com/hc/en-us I would also recommend that you go through the information which is very nicely formatted and you'll gain a lot of knowledge via their FAQ's, Guide to Smart Things etc. There are many intelligent devices and brands, I give Samsung high marks for having a complete support structure and information that helps to know what devices will work with their products. It is a competitive arena so that's good for us consumers. When I did initiate a 'chat' I got immediate and great help. My overall impression is very high on Samsung and my next device will be a Samsung wireless security camera. By the way, another consideration is interference with other existing wireless and wired devices. In case others care to know: the Connect Home Pro for me was connected to a NetGear Nighthawk router ethernet port. I also have a Netgear wireless router (for Arlo cameras) already installed on another port off the Nighthawk. I had no interference of IP addresses or any other problems. Actually Arlo wireless cameras do connect through the Samsung Home Connect Pro hub, but I didn't do that, but it was that both hubs could co-exist. I do certainly recommend the Samsung Connect Home Pro and associated devices.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, but NOT great

    Posted
    Panther68
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I’m not going to beat around the bush, or post one of my usual “The Good, The Bad, The Ugly” reviews. Why? Simply put, I really don’t care much for the Samsung Connect Home Pro router. There are some great things about it, such as its 4x4 MIMO capability (the “standard” Connect Home only has 2x2 MIMO), as well as its integrated SmartThings features (it’s (supposedly) 100% compatible with Zigbee & Z-Wave devices). It, like the Samsung Connect Home, has Bluetooth 4.1, but it outshines its ‘little brother’ by including a 1.7GHz dual-core processor (the Connect Home only includes a 710MHz processor), as well as providing AC2600 vs the Connect Home’s AC1300 (1733Mbps @ 5GHz & 800Mbps @ 2.4GHz vs 866Mbps @ 5GHz & 400Mbps @ 2.4GHz). Unfortunately, it falls short in other areas, especially when compared to other mesh Wi-Fi systems (I realize that the Connect Home is a mesh system, whereas the Connect Home Pro is a single unit, but it does have mash abilities, while will come into play once Samsung starts selling the nodes individually). On the “plus” side, Samsung has incorporated a SmartThings hub into the router, thus, if you own Zigbee and/or Z-Wave devices, you no longer need a stand-alone SmartThings Hub. Also, in regards to the app (as long as you have…for now…a Samsung smartphone, the Connect Home, and Connect Home Pro, incorporates these features into a single app, as opposed to using two different apps (ie. if using a different brand’s mesh Wi-Fi, and also using a Samsung SmartThings Hub)…plus, there will soon be Bixby functionality incorporated into the app. Unfortunately…and the primary reason I don’t care for the Samsung Connect Home Pro…this fails in the same way as most other home mesh Wi-Fi systems – the lack of a built-in Ethernet hub. If you ONLY connect devices via Wi-Fi, then you’re all set, and this could be a good-to-great choice for you. However, if you’re like most people, while many/most devices are connected via Wi-Fi, you probably have several devices (TV, network-connected printer, DVD/Blu-ray, home theater receiver, cable/satellite TV box, etc) that you prefer to connect via Ethernet cables. Sure, you can buy a multi-port switch, and that problem is resolved…at the cost of purchasing additional items. But, what if you want to connect your printer to the network via USB? What if you have USB hard drives you want to map to the network? There are other “what ifs” I could add, but, the point is, with the Samsung Connect Home Pro, there are no USB ports. – no USB 3.0…not even a USB 2.0 port. Because of this, you completely lose out on the ability to connect any of these types of devices to the network. Personally, I NEED those Ethernet & USB ports, as do many others. To show what I mean, I have the following devices connected to our network via Ethernet: printer, HDTV, Logitech harmony Hub, Blue-ray player, home theater receiver, home security DVR, cloud drive, Apple Time Machine; and I have the following connected via USB: 2x hard drives. Final Verdict: I tend to be, on average, fairly pro-Samsung. Our phones are Samsung, our HDTV is Samsung, one of my tablets is Samsung…you get the picture. Basing only on this, one would think that I’d love Samsung’s new Connect Home Pro…but you’d be mistaken. Would I recommend the Samsung Connect Home Pro? The answer is yes…and no. Honestly, it depends on your needs. If you need to connect devices via Ethernet and/or USB, then the answer is a hard NO!!! If you connect all your devices via Wi-Fi (and even if you connect four, or less, via Ethernet, ton which you’d have to purchase a 4-port switch), then the answer is “maybe”. Finally, if you fit into that second grouping AND own/use Zigbee and/or Z-Wave devices, then…and only then…might I say “yes”. If you already have a SmartThings Hub, as well as a router you are completely happy with, then don’t waste your money on the Samsung Connect Home Pro (or its “Connect Home” little brother). On the other hand, if you’ve been considering getting Zigbee and/or Z-Wave devices, haven’t purchased a controller/hub, and have been considering upgrading your router, then the Samsung Connect Home Pro could be a great option. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or somewhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    solid product. better for some...

    Posted
    skylog
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    I like the idea behind this product, as it combines two products into one: a wireless router and a smart home hub. Having the ability to remove one device from the growing pile is certainly something that I appreciate, as these days, there is always another product finding its way into my home. The Samsung Connect Home Pro, as a device, is physically small, well-built and a stylish, good looking product. A nice change to have a device that does not take up space as well as a device that looks nice enough to be able to not have to tuck somewhere behind something. It should be noted, however, that it only has one ethernet port available to use, so if you need to connect more than one wired device, you will need a switch. This may negate the options when placing the device. As a router, it was very easy to set-up. Plug it in, plug it in into your modem, install and open the Samsung Connect app, which detects the router, you are prompted to create your network name and password and you are good to go. I found performance to be good, as speeds were roughly on par (in most cases a little faster) with what I was getting from my previous set-up. I had no issues with signal loss or connectivity, however, my living space is not that large. If you have a very large space, perhaps this would not be your experience, and while this model does not have other units to deploy in a mesh set-up, this overall line does, so that could be something to look into if range or strength of signal is a concern for your space. When it comes to the second function of this device, the Smart Home Hub, I have somewhat limited experience, but I was able to successfully connect some of the few connected home products I own without any trouble. My Phillips Hue bulbs and Samsung TV were easily connected and functioned as expected. That said, not all of my devices are supported, which is somewhat of a let-down. I hope as time goes on, Samsung can add to the list of supported devices. Further, not all the functionality of the system I was running is present when using the new hub. Hopefully, this will also be resolved over time with future software updates. Since the app is needed to use the hub, I will say a few words. It is clean, and simple enough, perhaps too simple. Is it a little bare in the functions it provides, and in some cases, the user experience is frustrating, as I was clicking things to even determine if something would be “clickable” to provide more data or utility. While it does “get the job done,” I feel if there was some work put into the app, it would improve the overall experience of the device as a whole. Ultimately, I think this is an good device as it is currently. The router itself functions and performs well, and the ability to expand the network with mesh units is great, but I would prefer a little more control over the unit, via in depth-settings, if I were to keep this in my set-up. As for the smart home hub, I really wish there was better integration with all devices, especially devices that already work within the SmartThings ecosystem. Again, perhaps this is a software issue, perhaps with updates this could be fixed. Now, all of this said, if you are someone who is not looking for more control over your wireless network, and is just getting set up with a connected home, this could be a very good device for you. You get a small, good-looking and great-performing router and the ability to cater all your connected home purchases to those that would be certain to work with the hub.

    I would recommend this to a friend




Product images, including color, may differ from actual product appearance.