
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I bought this vacmop to help keep my home clean, and it was really loud, which took me by surprise. It cleaned really well, got rid of all the dog hairs, but it would constantly get stuck or run into non existent obstacles, or go around in circles in the same spot and more recently it wouldn’t stay connected in the app. I returned it and bought one straight from the Shark website and that one didn’t work either, battery stayed on 0%. In conclusion It works really well when it works but the technical difficulties are so inconvenient so there’s that
Posted by flashmoe
Absolute freaking garbage. The little things on the roller that are blue are some kind of cloth and I haven't even had it 2 weeks yet and they're tearing off and fraying and falling apart and the mopping function is hopeless. It sits there doesn't go more than 2 ft and says it's lost. It can't find its way. It's right in front of its dock within a foot and it dumps water all over the floor. Do not buy this piece of junk. It does a decent job sweeping but it it's not going to last long if these things are destroyed on the brush within 2 weeks. I should have stuck with Bissell even though it gets stuck under everything. Now I need to buy a separate one just so it'll mop because this one won't. Soon as soon as you put the mop on it it puts its stupid hat on. Doesn't know how to think or going anywhere. Stops and send you error codes that it needs put back on it stock when it's a foot in front of it and it doesn't know where to go. It doesn't seem to do this as much sweeping but the brush didn't hold up. As far as mopping goes, it's never even completed a whole room. It just gets stuck in one open little tiny area. That's about 2 ft from where it started tops. Total waste of money. If I could take it back I would absolutely junk. Not worth three bucks, let alone 300 and something.
Posted by Anna
Definitely get one that self empties. Gets stuck on everything. Is good when it’s not stuck.
Posted by Patty
Customers find value in the AI Robot Vacuum & Mop's cleaning ability and ease of use, with many praising its simple setup. However, some users experienced issues with the robot's mapping accuracy, battery life, and noise level, while others reported navigation problems and occasional malfunctions. The vacuum's performance was also a point of contention for some customers. Improvements in mapping, battery life, and noise reduction would enhance the overall user experience.