Skybell - Trim Plus Smart Wi-Fi Video Doorbell - Wired - Brushed Aluminum
Model: TR04100SL
SKU: 6239922
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Customers are pleased with the Trim Plus Smart Wi-Fi Video Doorbell's excellent video quality, ease of installation, and reliable night vision. Many also appreciate the user-friendly design and convenient features like motion detection and free cloud storage. The wide field of view is frequently praised for its comprehensive coverage. While some noted the device's plastic construction, the positive feedback on other aspects significantly outweighs this concern.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
The SkyBell Trim Plus Smart Wifi with Video is a great tech product that is easy to setup. It has an amazing picture from the doorbell camera and a microphone use two way communication. It also is a great way to answer the door without physically being at the door. The SkyBell makes this all happen. • Physically it was very easy to install. All I had to do is take of the old doorbell that expose two wires and put them through the plate hole in the center. Once the wires are exposed through the hole I attached them, one on the right and one on the left. Usually the wires are red and white as was my case and I had no trouble putting them under the screws. Then tightening the screws with the wires underneath so that the wires will not slip out. After that I put two screws through the plate. I just had to screw them into a wood part of my door. It is not hard to do at all. If you need to drill through concrete for the SkyBell to set properly, the drill bit, screws and their holders were provided. • I just wanted to mention the SkyBell doorbell looks like metal but is actually plastic. That is great for not getting rust. But that was a little disappointing when I think about the life of the product. It still looks high tech and I am overall happy with the product even though it is actually plastic. • The SkyBell doorbell worked perfectly after installation. The doorbell rang outside as well as inside the house. It was loud enough to be heard and was not shrill. • Now it was time to install the SkyBell HD app. I had not trouble doing that and setting up the app for connection wirelessly to the actual SkyBell doorbell. • Here is where I ran into a bit of trouble. Using the SkyBell HD app I was supposed to connect the SkyBell doorbell to my network on my Android smartphone. I worked for at least an hour on that connection. I still was not able to connect. The SkyBell ringer flashed red/green meaning it was not connected to the network. I was aided by the the SkyBell doorbell troubleshooting page. There were a lot of things I needed to do to try and connect with the Wifi. It was kind of like a going through a checklist that was very comprehensive. I appreciate the fact that just about everything was listed for whatever you problem you might be having. The SkyBell troubleshooting was great because it gave me directions on why I was having trouble. So in the very end when I had exhausted the options and double checked my work, I decided to simply take off the SkyBell doorbell and reinstall it. That made all the difference. So the SkyBell doorbell was finally able to connect to my network and the ringer was a solid green meaning it was connected properly. • Once everything connected, I was ready to use the features that the SkyBell doorbell offered. The camera is amazing looking in color 1080p. At night it even excels with color. I was very impressed with the area the camera covered as there was no place to hide for someone coming to the door. SkyBell also added a 5x zoom so you can focus on what you want and see better. • It has a motion sensor as the picture will appear on your smartphone before the doorbell rings. It is pretty sensitive though. Sometimes strong weather set off the motion sensor. But it is nice to have that option. • I was able to have two-way communication with the visitor at the door. That was pretty cool. I really like that feature. You can tell delivery people just to leave your package at the door without actually running to the door to see who is there. • I was also able to play with the SkyBell ringing just to my smartphone or the entire house. This is another great feature that enhances the experience of the SkyBell. • I didn’t use this feature but it is possible to record your visits at the SkyBell doorbell and save it in the cloud. I believe you get 7 days free of cloud space. If this is something you would like to use, you have that option. Overall the SkyBell doorbell has an ease of use with your Wifi, app and your the smartphone for viewing and two way communication. It is very easy to install and use. It is a protective measure of security and a high tech product that brings the doorbell into the 21st century.
Posted by stoptheclocks
Overview: The SkyBell TRIM plus is an alternative to other brands of smart doorbells, RING, Nest, Arlo, etc. These have become increasingly popular, probably due to increasing trend in delivered package thefts. I chose the SkyBell over other because they offer 7 days of free recordings, you can view or download your recordings for 7 days. Other smart doorbells require a subscription, for instance, RING is $3/month or $30 annually. Not that $3/month will break the bank, but with all the monthly fees most people have, (cable TV, Netflix, Hulu, cell phone…) who needs a fee from their doorbell? Initially, I wasn’t crazy about the design of the doorbell, it’s very contemporary and I wasn’t crazy about the “Skybell” letters on the doorbell button (they do offer an “oil rubbed bronze” version). One of the best feature is the LED and letters can be any color! In the app, you can go into setup to change the color. I tried to match the color of my bricks. Unboxing and installation: The package included everything I needed to install the SkyBell onto by brick wall. Screwdriver, plastic anchors and screws and a drill bit. I was surprised the included drill bit was for masonry, saved me a trip to the toolbox! I removed the old doorbell, re-used one of the existing holes and made a new one for the top of the SkyBell. Make sure the wires are tucked out of the way on the mounting plate, otherwise when you go to screw the doorbell on, it won’t fit in easily. I had to reposition my wires a few times, when you tighten the small screws, it tends to move the wire to where you don’t want it (see photos). Overall, the physical installation took about 10-15 minutes from start to finish, very simple. App setup: To complete the setup, I downloaded the app “SkyBell HD”. Very simple to setup the app, the app walks you through it step by step. Setup user name and password, connect to SkyBell’s WiFi and in minutes, it’s done. The doorbell should be a green color when you’re done, as opposed to the flashing orange and green. In the app, you can manage the following: notifications, chime, motion detection, speaker volume video quality and LED color. I can’t think of any option that I would like to have that is not in there. Performance: After 2 weeks of usage, I found the SkyBell works very well. I didn’t have any issues with it. My kids came home, rang the bell, I was able to speak to them via the app. The speaker is loud and they can hear me clearly. I noticed peoples faces come across a bit dark, this is 2:00 in the afternoon on a cloudy day. So like any other camera, it takes a second or two for it to adjust the exposure. If the person ringing the bell stays in front of the camera, the exposure will adjust and the dark face, due to the bright sunlight being behind them, will adjust and you can see their face. If they’re moving around a lot, like kids often do, it’s a bit tougher for the camera to adjust and their faces might stay dark. I found the motion sensor to work well and consistent, when we walk out the front door, it’ll pick up the movement and send an alert letting you know motion has been detected. The app allows you to adjust the sensitivity on the motion sensor, I have it set on “Medium”. Alexa app: This is where some of the criticism is, while it claims to be Alexa enabled, you can’t see the camera on your Alexa Show! The Alexa app can do things such as turn on quiet mode, take a snapshot, or take a video. I didn’t even bother enabling the Alexa skill for this. Hopefully they will add streaming video to Alexa soon. Conclusion I like this doorbell a lot, I would wholeheartedly recommend to anyone shopping for a smart doorbell. I was chatting with a co-worker that owns a RING doorbell, it seems that ring app has a delay launching, comparing our apps side to side, both on an iPhone Xs, the SkyBell launches much faster. I was viewing live video feed about 2-3 seconds before his. A few seconds is not a lot, but when you’re waiting for an app to launch, seems like a long time.
Posted by Gizmo
I have been wanting to try something like this out for a long time, so I had pretty high expectations. My old doorbell is along a wall so it does not face the street just another wall, and its very low so I was a little concerned. I did not need to be. unboxing: wow they though of about everything to ship to you. The doorbell itself, drill bit and a screw driver are included (you will need to supply your own drill of course). There is so much packaging here, it wont be broken when you get it. I have a 15yo house with a standard doorbell, but if course both of my wires were white so I had concerns about which wire goes where. I got it right the first time. If you watch the video to install, its for the skybell hd not this but you will figure it out most likely. Setup: This uses the 2.4GHz, which is WAY over crowded with devices like this but I do have a guest account I made just for IoT things like this. From the app you select the skybell from your phone WiFi. It took a few tries to connect but it did. If you get a red and green blinking you are good. I got a fast orange at first. I went inside and talked to my roommate thru the app (press and HOLD the green button on the app). There is some delay but not too horrible. I tried the motion sensor, there is a several second delay to start recording (or to get a notification). That is enough time for a porch thief to get away with a package before it knows to record. I tried to wait for a firmware update, but cant tell if it has updated, or even what the latest firmware is from the app or website. I set my camera for 720 resolution and it works with on my phone with little lag. You can go up to 1080, but with this being on the over crowded 2.4 network you may want to see how it works for you. The colored light is cool, when you activate the camera it changes to a bright white I could see in my dark front porch very well. This does not work with Arlo, google, siri, or Yale so that is a drawback. I can get some Alexa integration but its iffy. you get 7 days of video storage for free (NICE), but you can not save it or download it for law enforcement or something like that. This is plastic, and I live in south central Texas. The website says up to 140 degrees, we will see how well this survives a Texas summer Pros: tools included pretty easy setup great picture little lag with my setup (picture of the connection status attached) wide angle to see the length of my front porch (pic attached) free storage, no monthly fees color night vision can take the hot or cold company says they will replace it if it is stolen cons uses congested 2.4 no integration with Arlo (would be nice is when the other cameras start recording this did also), no google or Siri, no Yale or smart lock integration. Alexa integration in limited. Plastic device, not metal, will see how heat and humidity affect this. you cant see who is at the door without them knowing or seeing the lights come on. You can not download videos the motion sensor has a several second lag and even with the motion sensor on high. It uses passive infrared, so in the Texas heat I wonder how well this will work. I waited to see if there were OTA updates, but the app does not say if it has been updated and I cant find firmware info on the website. Are there some buggy issues? yes. Can these be fixed in future updates? yes. This is a good product, its much less expensive than some other comparable devices with no monthly service fees. give it a try!
Posted by ravedave