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Bought a new iPad @ Bestbuy.com. Received free 6 free months from Trend Micro. My online order came 2 days after the purchased. When I went through the installation process, I received only 1 month free not the 6 months promised. I called Geek Squad to see what happened to the other 5 months. All I got was a very long time holding and listening to their poor quality music. The Tech couldn't really give me a reason for not getting the whole 6 months. I talked to 3 techs in total and still didn't get a good respond. Finally I was told I would receive a gift card in the mail and that I could go buy it myself. NOT HAPPY with the whole process.
Posted by LongTimeMacUser
I've been using Trend Micro on several machines both PC and Mac. It does a good job at protection from viruses, malware, and phishing. When I installed it from my 6 month renewal code, I ran into a problem. A message stated I had a more recent version of Trend so my update wouldn't install. I had to use Geek Squad support to find and delete all traces of Trend from my iMac before I could download the current version with the new expiration date. This had never happened before.
Posted by deecee
I play alot of games on my PC... these generally cause issues with those. So far, none YET.. but its bound to happen. I guess this is the lesser of two evils. Its better than free ones... but came as a bonus with a laptop purchase, so it was essentially free. It does the job but I run it minimally.
Posted by CinemaPaula