
This purchase replaced an 18 year-old version of this dryer. Definitely more timing options than the early version and still simple to use. This is the best part of the story. Within 24 hours I realized there was a problem with the control panel. My first call was to Whirlpool and they walked me thru some Unsuccessful “fixes”. The Whirlpool Rep said forget it, the machine needs to be replaced and advised me to call Best Buy and ask for a replacement. Within 20 minutes I had someone from Best Buy on the phone and had a replacement scheduled for delivery 6 days later. While some people would consider this a bad experience; it only confirmed for me why I keep going to Best Buy for my small & large appliance needs. By the way, the dryer is great and works like a charm. I would strongly recommend Whirlpool and always shopping at Best Buy for Major Appliances.
Posted by Kevin
I could not be happier with this purchase! I love that the dryer senses when the load is dry and turns off. This saves power and does. It over work and damage my laundry. The putting are touch buttons and work beautifully. It’s easy to figure out the best selections for the load...the lint trap is easy to use. The only thing I would of liked that this one does not have is a steam option to de wrinkle items. Steam requires a water inlet hose directly to the dryer, so I decided not to get a dryer with steam. I can throw in a wet towel to make steam if I need to de wrinkle something. This dryer is quiet and also looks really nice. I have had this dryer about a week and have used it every day since I got it. Best Buy was awesome to purchase from! Delivered 3 days after purchase date and the delivery team was perfectly on time and very fast and professional. I am very happy with my brand new dryer! This is the first time so have purchased brand new laundry appliances and I am so happy with my choice! Whirlpool was my first choice because they have a good reputation for quality a d customer service! Plus they are made in the USA! His dryer looks great next to the matching washer! I will be stacking them to save space, but they look great either way.
Posted by Nicky
The dryer itself is excellent therefore I am rating it five stars. The “delivery” however was a nightmare (ZERO STARS) the first two they tried to deliver were both damaged, third time was a charm. I don’t know if the warehouse is damaging them or the contracted drivers. Best Buy made it right by compensating me with a gift card. I got a little something for my time and troubles could’ve been more but I’ll take it. I had to take time off work three separate times. As for the dryer I just put it on high and the clothes come out to dry. Have not had a need to use any of the special functions because I just have regular clothes no special garments to use any of the other settings, so I cannot rate of those features. So take my review for what it’s worth if you just need a dryer to dry your clothes this one works just fine. When you dry bedsheets they come out wrinkled but I think that goes for most home dryers especially king size bed sheets. So I’m not going to subtracting stars for that because I’m a reasonable person.
Posted by Newhousewhodis
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Customers frequently mention the fast drying time as a significant advantage, highlighting its various drying options and ability to quickly dry clothes and other items. The dryer's size is also praised for its efficiency in fitting well in smaller spaces and accommodating larger loads of laundry. No significant drawbacks were reported by customers.