Customer Ratings & Reviews
- Model:
- 1045015
- SKU:
- 6384578
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Smoke and Carbon Monoxide Alarm's ease of use and installation, as well as its compatibility with Ring and other smart home systems. Many appreciate its affordable price and the generally good battery life reported. While some experienced occasional unexpected alarms, the majority found the alarm to be reliable and effective at detecting both smoke and carbon monoxide.
This summary was generated by AI based on customer reviews.
- Cons mentioned:False alarms
Likely to encounter false alarms
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these smoke detectors installed for a little over 1 year and connected to be monitored with my Ring alarm system. The batteries needed to be replaced after 1 year, so that was the first thing I wasn’t pleased with. I am away on vacation with poor cell signal, and found out that there was a smoke alarm about a half hour after it started. At this point the police and fire department had already responded. I did some research and discovered that false alarms with this particular detector are common. I have since disabled the monitoring so I don’t waste anymore precious time from the PD and FD. The false alarm started and ended in the same minute… the house was unoccupied with everything non-essential turned off… completely ridiculous.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback, David. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005.
Buy at risk, maybe works, maybe doesn't work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 from BstBuy. One consistenly has false alarms drops connevtion tp Ring. The other 2 have worked flawlessly for nearly a yr. BestBuy will not exchange the malfunctioning unit.
No, I would not recommend this to a friend- Cons mentioned:False alarms
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 8 of these and they are absolutely terrible!! I’m always having to replace batteries in them . Received 1 and it was already messed up and wouldn’t work . To bad I opened them up after the 30 day return pilot I would have returned them all !! I paid over $360.00 for them and regret it every day ☹️
No, I would not recommend this to a friend Faulty devices, not worth your money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 12 of this alarms to cover basically every corner of my house, 4 of them died within the first year. They just keep triggering the smoke sensor, you remove the batteries, as soon as you put back them, it goes off again. I got only one replaced under warranty, it was very cumbersome process, so I didn't even bothered with the other 3.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi BernardoS, we are sorry to hear about this. This is not what you should expect. We will be happy to provide recommendations and troubleshooting steps to prevent nuisance alerts and help with the replacement of your units. Please reach out to First Alert Customer Support at 1 (800)-323-9005 and we will be happy to assist you. - Maria
- Cons mentioned:False alarms
Worthless, false alarms
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 7 of these connected to ring alarm. 5 of them have false alarmed. Once i didnt get to my phone quick enough and the fire department almost broke into my house. These detectors are trash.
No, I would not recommend this to a friend - Cons mentioned:False alarms
Good price but causes false alarm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.False alarm woke everyone at night and almost caused the fire department to come over.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback. We apologize for the inconvenience. Several things could have caused the false alarm, like improper placement or the unit requiring a cleaning. We would like to speak to you to better understand what may have caused this. Please don’t hesitate to reach out to our First Alert Consumer Support team at 1 (800)-323-9005 to assist with a troubleshooting or a possible replacement.
Manager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless doesn’t work in most houses. I was very disappointed
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi, thank you for taking the time to rate the First Alert Smoke and Carbon Monoxide Alarm. We appreciate the feedback and will utilize your comments as we update our products.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got three of them last year ones not working but the other two still are
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi, we're sorry to hear you're having trouble with one of your units. We'd like to take a closer look at this issue, our team can be reached at 1 (800) 323-9005. -Joey
Battery Hog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have changed the batteries twice in the last 60 days. Both times in the middle of the night. Will be returning the product.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback, Keith. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005.
Bad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can only buy small items they are not reliable for major appliances like washer and dryer . After a month I had to cancel
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi IsabellaG, thank you for bringing this to our attention. If you need assistance with your detector, you can contact First Alert Customer Support at 1 (800)-323-9005 and we will be happy to help you. - Maria
Non functioning WiFi connection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t connect to my WiFi. Wasn’t able to connect it to my Ring system at All & Best Buy wouldn’t allow me to exchange it. Buying all home needs from Home Depot from now on.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005. We look forward to hearing from you.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zwave does not work not enough information how zwave can work which device is compatible I don't recommend buy other than this cheaper one u can buy two of them on same price
No, I would not recommend this to a friendExpensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need a ring alarm to be linked to your ring app
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005. We look forward to hearing from you.
False Alarms at all hours of the night
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a couple packs of these alarms and have them in every bedroom and floor. They randomly alarm and trigger for no reason. We are uninstalling them all and replacing with Nest Fire Alarms due to the lack of reliability.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi AnthonyB, this is not what you should expect. Please press and hold the Test/Silence button on your unit, this will quiet the horn so you can find what caused the alarm. Check for bugs, debris, or dust in the sensing chamber. The inside of the alarm might have been triggered by hidden dust, dirt, or spiderwebs. Regular cleaning prevents most nuisance alarms. Clean the detector with a can of compressed air and your vacuum’s soft brush attachment and reinstall the alarm. Clean your detectors once a month. Never use water, cleaners, solvents, or air compressor machines to clean your alarm. Test the detectors once a week and change batteries once a year. Contact First Alert Customer Support at 1 (800)-323-9005 for troubleshooting assistance. - Maria
Too many false alarms!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had so many false alarms with this alarm. Horribly, unbearably loud. Troubleshooting did not work. Had to cut the breaker and take out the batteries to get it to stop.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback, Jess. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005. We look forward to hearing from you.
False advertisement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING This smoke detector does not work with ring security must be a mistake or a complete lie which makes this false statement
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback. This unit is compatible with Ring Protect Plus plan, which automatically notifies Ring professional monitoring team to dispatch emergency responders to your home. If you have any additional questions or concerns please don’t hesitate to reach out to us at First Alert Customer Support at 1 (800)-323-9005.