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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 610 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Smoke and Carbon Monoxide Alarm's ease of use and installation, as well as its compatibility with Ring and other smart home systems. Many appreciate its affordable price and the generally good battery life reported. While some experienced occasional unexpected alarms, the majority found the alarm to be reliable and effective at detecting both smoke and carbon monoxide.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-10 of 10 reviews
  • Rated 3 out of 5 stars

    It is a smoke and carbon monoxide dectector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the smoke detector in my bedroom thinking it would be nice to have it connected to my Smartthings hub. Really, that feature probably isn't worth the added expense. I don't have too much of an issue with it, however, occasionally it will disconnect from the hub seemingly for no reason. It isn't too often, but getting a random alert it disconnect is annoying. It probably wouldn't be so annoying if there was a good reason to have this connected to get alerts to your phone. Maybe if there was a carbon monoxide problem, but I can't see this being too useful if there is a fire. If a fire takes down your network before the alert go out, it won't get to you. Unless you really want the Z-wave functionality, I would recommend saving a few dollars and get a model that doesn't have it.

    No, I would not recommend this to a friend
    • Brand response from FirstAlertProductExpert
      Posted .

      Hi Brian, thank you for your review of the Z-Wave Smoke and Carbon Monoxide Alarm. We highly appreciate your feedback. If you have further comments for us or need assistance with your detector, please feel free to contact First Alert Customer Support at 1 (800)-323-9005 and we will be happy to assist you. - Maria FirstAlert

  • Rated 3 out of 5 stars

    Quality smoke detector but difficult to install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smoke detector seems to be of good quality but it was difficult to install. The installation should be more intuitive. I rarely have to make a call to do an installation but with this it was necessary. A second install would be easier but that is little solace. I am on the fence as to whether I would recommend this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Good price and does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mrbig2017

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hard to get to work with Ring APP and seat up by new betrays the betrays with it do not work getting help from First Alert you will note I did get the runaround and Ring will not help if you did not get from them and Best By is No help at all I had to go back two times for a new Alarm

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fundamental functioning great. Pairing not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product by itself works just fine. The pairing with Alexa though was a nightmare. After a few tries I gave up and basically using it as a standard smoke and CO2 alarm.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to pair. It took several tries to add this to my Z-wave network. Probably the most trouble I've had with a device so far

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need Entire Ring Security system with Base

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need Ring Base security system for this to work. It will not work with stand-alone Ring system, Google home, NEST, ADT, etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Doesn't connect to ring like I thought it would, but a solid unit none the less.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good alarm system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, recommended for anyone looking for decent alarm

    I would recommend this to a friend
    • Brand response from FirstAlertProductExpert
      Posted .

      Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005. We look forward to hearing from you. FirstAlert

  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Was a battery only alarm and I needed a hard wire

    I would recommend this to a friend