Customer Ratings & Reviews
- Model:
- ST-200-CE
- |
- SKU:
- 6554741
Customer reviews
Rating 2.9 out of 5 stars with 64 reviews
(64 customer reviews)Rating by feature
- Value3.0
Rating 3.0 out of 5 stars
- Quality3.1
Rating 3.1 out of 5 stars
- Ease of Use2.9
Rating 2.9 out of 5 stars
Customers are saying
Customers are delighted by the drift Meditation Sand Table 11" for its relaxing and mesmerizing patterns. They find the setup process straightforward and appreciate the variety of patterns. However, many customers are frustrated with the buggy and inoperable app, which prevents them from fully utilizing the product's features.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Light
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did ok in pattern making. This smaller product doesn’t give as much detail as the larger ones. The lights never worked as they should. The help chat for the product recommended that I return it which I did. Maybe something was wrong with my product. I think with time and updates it should be good. Until they update and offer new model I’d wait to purchase.
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .Hi Becky, thank you for your feedback on drift. I would like to apologize for your drift not functioning properly, and the app not working well. We have made upgrades to both and know your experience will be much better this time around. I feel confident that if you decide to purchase drift 11 again, you will be pleased with the changes we have made. If you do get a new drift and need any help, please give me a call at 1.800.466.3342 or email me at cservice@homedics.com.
- Cons mentioned:Light
Rated 3 out of 5 stars
Disappointed !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fix the app for IPhones n IPads . Most of the designs won’t download. The light blinks on n off most of the time if it comes on. Won’t change colors . Light won’t dim. Help!!
This review is from Homedics - drift Meditation Sand Table 11" - Black
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .I am so sorry you had a bad experience with the drift app and I am here to help! I am happy to say that we have fixed our app and the issues you were having before will not be a present in the newest update. If you need any help, give me at call at 1.800.466.3342 or email me at cservice@homedics.com.
Rated 3 out of 5 stars
Meh but cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I purchased was DOA. The LED lighting is what wouldnt work correctly. Epileptic seizures come to mind. Took that one back and t u e second works great. Unless you are trying to do a custom collor. It is useless at that.
This review is from Homedics - drift Meditation Sand Table 11" - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Great idea poor execution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, it has its issues. And the lack of customer support from homemedics make this difficult to recommend to anyone else. The unit I purchased has developed issues where the power and light buttons no longer work. After multiple attempts to contact homemedics support I have finally given up.
This review is from Homedics - drift Meditation Sand Table 11" - Black
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .Thank you for sharing your experience with the Homedics Drift Meditation Sand Table. We're glad to hear that you love the product, but we're truly sorry to learn about the issues you've faced with the power and light buttons, as well as the difficulty reaching our customer support team.
We understand how frustrating this must be, and we sincerely apologize for the inconvenience. Your feedback is invaluable, and we will make sure it reaches the appropriate team to improve our support services.