Customer Ratings & Reviews
- Model:
- LRMVS3006S
- SKU:
- 6397176
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.
This summary was generated by AI based on customer reviews.
LG sucks!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a ton of research and careful analysis of the features and technology in this unit, I purchased this LG model. Absolute nightmare! This unit never worked properly since being delivered into my home. It makes a horrendous, grating noise that belongs at an airport. I've called LG numerous times, and anyone that is part of their executive or "inner management" team is callous, inconsiderate, and literally does not give a single fudge about your concerns or your food waste after having spent 4000 on their fridge. Furthermore, every time you call, they give different information about what your options are. Donna from the executive team is the absolute worst, btw. My fridge does not cool and has multiple error codes. The first representative told me unplug it and plug it back in. Naturally, that didn't solve the bigger issue. Now after having multiple repairmen in and out of my home during COVID, I've been told my brand new fridge is leaking freon (so the internal temperature is constantly rising), needs a new compressor, new evaporators, and a new seal system, and other technical things I don't quite understand--all this after two other repairs including a new fan. The fan motor is not working because it is frozen with ice because the fridge is not releasing warm air to prevent the ice build up. I've literally spent hours on the phone pleading for a replacement unit because clearly I got a defective model. But instead, I'm being told to let the repair company come in and rebuild the fridge that LG themselves couldn't build properly in the first place. This unit should have never made it past inspection, quality control, quality assurance or whatever department is responsible. Management will not reach out to you, and they (apart from the lovely representatives in the Phillipines) genuinely don't care about you or your family's health, well-being, or safety. Life's good, but LG sucks!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Compressor or sealed system failure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in Nov 2020. It's had one failure that was resolved, the second is a complete failure of the " closed system" a.k.a compressor. LG has not repaired it to date, it's been 10 days and noone has looked at it, and they cannot find anyone to repair it yet. A google search will show you there are large amounts of compressor failures. We lost $400 worth of food, and still have no proof that its going to get fixed anytime soon. Its under warranty for 5 years supposedly. We want our $3,603 back. Stay away from this manufacturer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your experience with us. We understand your concern about the LG Refrigerator (LRMVS3006S) model, especially after experiencing a second failure with the compressor, and having to deal with lost food and prolonged repair times. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
Your refrigerator is covered under the 5-year warranty for compressor issues, and we want to make sure that you are fully supported. While we understand that the repair process has taken longer than expected, please know that we’re committed to helping resolve this as quickly as possible.
Please send us a private message on social media @LGUSSupport with your details, including the serial number and your service case information. We will escalate this situation for you and work with the repair team to ensure your refrigerator gets the attention it needs. We appreciate your patience as we work toward a solution. We’re here to help. ^Juvy
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this LG ref but have to return because the compressor not function enough air..but i very like the style
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy ever again. Bought a year and a half ago and the compressor already went out. Ice maker in the freezer barely ever made actual balls. I called LG support to send a tech out to fix since it’s under warranty and they won’t even call me back to schedule for 3-5 business days. Lost hundreds of dollars in food.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Amanda. Thank you for taking your time in leaving us a review regarding your 29.5 Cu. Ft. 4-Door French Door Refrigerator with InstaView Door-in-Door and Craft Ice Black Stainless Steel LRMVS3006D. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. ~Anthony
Problem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the cold cut drawer doesn’t cool as it’s suppose
I would recommend this to a friendreally sad.....thought LG be the way to go
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 grand nothing but problems since day 1 :( I see this being a rough ride ahead. :( frozen up twice. sensors failed now mainboard,plus 3 other parts and now possibly compressor because its over chilling( too cold) the entire fridge...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Pproblems from the start
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooling issues since I purchased it. Now exactly one year after purchase it no longer cools and freezer freezes intermittently.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don't buy this refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking reefrigerator. Have had a compressor replaced once and the sphere ice cube maker replaced three times.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We’re glad to hear that you appreciate the design of the LRMVS3006S refrigerator. We understand that having to replace the compressor and the sphere ice cube maker multiple times can be concerning. To help maintain the performance of your refrigerator, we recommend ensuring that the appliance is level and that the air vents inside the refrigerator are not blocked, which can help with both cooling and ice production.
WARRANTY INFORMATION - https://www.lg.com/us/support/warranty-information#subcat=consumer&cat=none
Please send us a private message on social media @LGUSSupport so we can further assist you and explore additional solutions. We appreciate your feedback and patience. —Renzo
great fridge until it broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit would not maintain cooling after one year of use and both ice dispensers quit working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand that your LG Refrigerator (LRMVS3006S) model isn’t maintaining cooling and that the ice dispensers have stopped working. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. As a first step, please check if the cooling settings are correctly adjusted and ensure that the vents inside the refrigerator are not blocked. Sometimes, a reset can help: unplug the unit for about 5 minutes, then plug it back in to see if it resolves the issue. For more information, visit g.com/us/support/help-library/why-is-my-refrigerator-not-cooling-CT00023125-1426094905942. If you need further assistance, please reach out to us on social media @LGUSSupport with more details about your situation, and our team will be more than happy to explore further solutions. ^Juvy
Lg refrigerator junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but cooling issues. No ice. Repaired 3 times still no ice
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
BEWARE OF LG FRIDGES!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an LG with french doors (one with glass window) and bottom freezer 3 years ago. Both the fridge and freezer suddenly stopped cooling this month. I'm guessing it is the compressor that's gone bad. LG claims that its "linear compressor" is more efficient and reliable than conventional compressors. That is simply false. There have been at least two class actions filed against LG based upon its linear compressor technology that allege that it routinely fails within 3-4 years. I called customer service and they don't have anyone in my area that can service it (still under warranty). Said I would get an appointment from an out-of-town service provider in the next 34 days. Yes, 34 days. Horrible, horrible product and even more horrible customer support. LG may make good TVs, but run away from their appliances.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Destro. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ~Anthony
Terrible, terrible, terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this LG refrigerator a negative rating I would! We purchased in April of 21 and it was delivered to our home in May of 21. Within a few months, the craft ice maker stopped producing ice. This should have been our first clue. Had the ice maker replaced. Then 3 years in the regular ice maker quit working. I finally called out the LG authorized repair technician and he determined that it was not cooling properly. Talked to LG and ran diagnostics. They replaced the Di Drier. Came back a week later...still no ice but seemed to be cooling properly. Replaced ice maker. A Week later, still no ice. Technician came out and checked. Not cooling properly again. LG recommended replacing the entire sealed system. Technicians came out a week later and did just that. That is when my refrigerator up and DIED. Long story short, LG sent the wrong parts which caused my fridge to completely quit. They sent out the correct parts and the technicians put those in, However, my refrigerator and freezer temps hover between 45-60 degrees. Last time the technician visited, he had LG on speaker phone in my kitchen and they recommended a replacement. I have gone through the process and the "escalation department" is telling me that I don't qualify to have the appliance replaced...what??? I haven't had a refrigerator that works properly for 3 months and have had technicians in my home no less than 10 times without a resolution. LG's response is they can send a technician out... The technicians have repeatedly told me it can't be fixed. I spent close to $4000 three and a half years ago on what I thought was a top of the line appliance. It is complete garbage and the worst appliance purchase ever. Now I'm faced with having to purchase another one just a few years later. LG and their customer service is completely terrible. DO NOT BUY AN LG APPLIANCE!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We sincerely appreciate you sharing your experience with the LG Refrigerator (LRMVS3006S) model. We understand the frustration and inconvenience caused by the multiple issues you have encountered with your appliance and the ongoing challenges you have faced in resolving the issues with your unit. Please know this is not the experience we aim to provide our valued customers, as we strive to provide reliable, durable, high-quality products and excellent customer service that meet our customers' expectations and satisfaction. You may consider visiting this link to obtain more details: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Do not waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator when we bought it 25 months ago- yes just over 2 years. 21 months in the compressor and both the craft ice and ice maker went out. $400 to fix the refrigerator ice maker, the compressor and craft ice were u see warranty. Just a short 95 days later both ice machines stopped working AGAIN and the freezer is not keeping things frozen (like ice cream) despite being set at -1. The customer service dept of LG will charge us $400 to come out, which we pay on top of whatever they find is wrong. Do not waste your money for the bells and whistles- I loved this refrigerator but in the end it will cost us not only $4,000 when we bought it but probably close to another $1,000 to repair and it just turned 2 years old.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. It’s unfortunate to hear about the recurring issues with your LG LRMVS3006S refrigerator, especially after having already incurred repair costs. We understand how frustrating this situation must be. To address the current problems and explore potential solutions, please reach out to our customer service team directly. You can contact them by sending a private message on social media @LGUSSupport. We appreciate your patience and hope to resolve this matter for you. —Junel
LG has horrible warranty repair service!!! Stay aw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator 4 years ago and compressor has gone out. Find out this is a huge issue for LG. That’s not the end all issue because things break. But if your expecting to get it repaired in any timely manner yiur delusional. LG has the absolute worst warranty repair I’ve ever experience for an appliance. Highly urge you to spend your money on anything but an LG product. It’s not worth it!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brian. Thank you for taking the time to share your feedback regarding the LG Refrigerator (LRMVS3006S) model. We're sorry to hear about the compressor issue and the trouble with our warranty service. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. We value your feedback and take it seriously, as it helps us identify areas for improvement. We will use your comments to reevaluate and enhance our warranty repair process to provide our customers with a more efficient and satisfactory experience. For further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Compressors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved our LG fridge the design is smart. Our compressor went exactly 5 years and 2 months later and so we had to pay $450 for replacement. Since it was a $3000 fridge it made sense. The compressor replacement has a 90 day warranty. It went out after 130 days so out of warranty. As long as you feel ok with $1200 a year for a new compressor every 3-4 months it is a good fridge. Assume 600 a year to own this brand new. Beware of the reviews that have not owned the fridge for a while
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Darryl. Thank you for taking the time to leave us feedback. We understand that you have to get your compressor be replaced and we sorry for the inconvenience it caused you. We would like to look into this further, if you haven't been in touch with social media care team yet. Please send us a private message with more details on Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to see what we can do to help. ^Dan
Compresdor isdues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my LG February 2019 with a “3-year” warranty and its now on its third—let me say that again—its 3rd compressor! And the warranty i thought was for 3 years is really only for 2. Now, i can get a new compressor through LG (they are in law suits over this), “sent directly to my home” and woukd artive in a month or so. Now mind you, that serms fair except its 3 times thst for labor to install. So i guess im going to be purchasing a new fridge but it wont be an LG!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Refrigerator (LRMVS3006S) model. We regret to hear about the ongoing issues you have experienced with the compressor and the confusion regarding the warranty coverage.
We understand how frustrating it can be to have recurring compressor problems, mainly when you have relied on the warranty for support. If you are considering purchasing a new fridge, we understand your hesitation in choosing another LG product. However, we assure you that we continuously strive to improve our products and the overall customer experience.
We value your loyalty and would like to explore ways to assist you further. Please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Quit cooling after 24 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just two years after purchase, the unit quit cooling. Over the course of five weeks and a complete nightmare dealing with LG they deemed it was not able to be fixed. I was given a prorated amount that was still almost $1200 short of replacing the current model that I had.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're grateful for your time to write us feedback on your LG Refrigerator (LRMVS3006S) model. We regret to hear about the cooling issue you experienced with your refrigerator. We understand how frustrating it must be to have your unit stop cooling after 24 months. This is not the level of quality and longevity we strive to deliver. For more details on the issue you've experienced, please visit this link: https://www.lg.com/us/support/help-library/not-cold-enough-refrigerator-CT10000021-1426094905942. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Bad choice of refrigerator.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My four year old LG no longer cools , repairman has been here 6 times replacing compressor, thermostats and . valve, Frig is moderately cooling, my husband jokes I now have a new spot to store Christmas ornaments. Was supposed to be under warranty. LG has this reputation, our repairman said he will no longer service LG products.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in March 2021, died February 2022, the unit stop cooling. Service changed compressor, motherboard and still not working as of March 11, 2022. We have been going round and round with LG and LG service maintenance to declare it a lemon or big paper weight. I will update this post if needed. Its been a nightmare.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product, Donald. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Delivered Today 05/25/24 DOA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered this refrigerator today and thing never cooled, waiting on Best Buy to replace it,
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review your recent purchase of the LG Refrigerator (LRMVS3006S) model. We understand how important it is to have a properly working refrigerator. We strive to provide reliable, high-quality products and ensure a smooth and seamless experience. Our team is actively working on replacing the refrigerator and ensuring that you receive a fully functional unit.
We appreciate your patience during this process. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport. ^Juvy