Customer Ratings & Reviews
- Model:
- LRMVS3006S
- SKU:
- 6397176
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
LG ThinkQ 30cu in frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frig arrived with a dent on the lower back panel. I had no choice back to accept delivery because my current frig was bad and i lost all my food. Installation was to be free, but the tech who came to do the work, realized the doors would have to come off and tried to charge me money for the install. The frig seems to work fine, but i have the Total membership so lets cross our fingers it continues to work properly. In all, the frig is large and is working. But thimbs down for the delivery and trying to upcharge me. I ended up doing all the work myself.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cindy. Thank you for sharing your experience with the LG Refrigerator (LRMVS3006S) model. We’re glad to hear the refrigerator is working well and that its spacious design is meeting your needs, though we understand the delivery and installation process didn’t go as smoothly as expected. For future reference, LG refrigerators often require door removal for tight entryways, and installation should be included when arranged through authorized channels. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you’d like us to review your case or assist with any follow-up, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
LG refrigator review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is known to make great products, but they decided to make a major decision on this refrigerator that is not user friendly. They drastically changed the way you can adjust the shelfs. Normally, each shelf can be adjustef sepertly as there atr hooks on each shrlf with a track st the back. This refrigator only has two tracks and molded slots on each side that the side must fit into. In effect, LG has decided where you are allowed to put your shelves. I guess they decided the customer is wrong and they know better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steve. Thank you for sharing your thoughts with us. We understand your concern regarding the new design of the LG Refrigerator (LRMVS3006S) model. We strive to provide products that not only deliver great looks but also meet the needs and expectations of our valued customers.
It seems like the new design might not be what you were hoping for in terms of customization. While the two-track system is meant to enhance stability, we understand it can feel a bit limiting compared to what you’re used to. If you’re finding it a bit restrictive, maybe check out some alternative accessory shelves or organizers that could help make better use of the space. We're here to help with any adjustments or tips on how to get the most out of your fridge’s design. And for some extra ideas, feel free to visit https://www.youtube.com/watch?v=a2YwI_SdDY8.
If you want to know more about this, just send us a private message on social media @LGUSSupport, and we’d love to help you find some solutions. ^Juvy
- Pros mentioned:Capacity
Not so good experience so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a fridge after our 12 year old GE profile gave up. This fridge looks really nice and although we started with GE, we landed on the LG as it looked really nice and had more space than our old GE. Best Buy didnt tell me that they dont hook the plastic pipe connection (I understand why but it would have been good to know at the time of buying). And only 3 weeks later, the fridge has stopped cooling. I keep the temp at 0F-Freezer and 37-Refrigerator, but everything is melting in the freezer section and its about 45+F in the refrigerator. The craft ice maker has stopped making ice. I booked an appointment and was told that my appointment is on 10/3/2023, I get a call on 10/3/2023 that your appointment is actually on 10/10/2023. I wasn't expecting this experience from a company like LG and Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We sincerely apologize for the inconvenience you've experienced with your LG 29.5 Cu. Ft. 4-Door French Door-in-Door Refrigerator with Craft Ice. We understand how frustrating it is when a new appliance malfunctions, especially after only three weeks. We want to ensure that this issue is taken care of to your satisfaction, so please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. Thank you for your patience and cooperation, and we look forward to resolving this matter for you. ^Sam
Good initially
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 5 months. Keep getting an error code IF8. Not holding temperature.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRMVS3006S) model. We understand how important it is to have reliable appliances that function properly. We strive to provide high-quality products that meet our customer's needs and expectations. Please visit this link to obtain more information: https://www.lg.com/us/support/help-library/lg-refrigerator-error-code-list--1441392048805. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Space
Spacing sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is kind of crappy. The shelving spaces are so small. They have a lot of room, but the adjustable shelves, you can’t even fit a bottle of water on any shelf. Except for half of the folding in shelf, which most would use for big things such as milk, juice, wine, etc. you can’t even fit a bottles of beer or anything. I would look at the spacing on the shelves for different models. It makes the fridge almost obsolete and useless.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Door design
LG Refrigerator - 29.5 Cu.Ft Instant view Door
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great looking refrigerator. One of the reasons we bought this model is for the Craft Ice, but buyer beware!! If you have a water softener in you home the refrigerators filtration system does not filter out the salt, and your "craft Ice" is full of salt particles. So you can't use the craft ice. Very frustrating that the sales person does not advise on this issue. Nor either company.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Buy elsewhere or do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely urge anyone considering this fridge to NOT purchase it from Best Buy. The fridge is extremely expensive, and BB commits to price-match for 60 days, but does not follow through. Within the first 45 days the ice maker showed issues. No one from BB responds. It's a nightmare company we will never do business with again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Emily. Thank you for sharing your experience with the LG Refrigerator (LRMVS3006S) model and your feedback about Best Buy. We understand how concerning it can be to deal with issues regarding both the appliance and the retailer’s service. We strive to provide high-quality products and exceptional customer service to ensure a smooth and seamless experience. To address the issue with the ice maker, check the ice maker function, verify the water supply, and inspect for ice blockages. For issues with Best Buy’s service, we recommend contacting their customer service at 888-237-8289 directly or escalating your concerns through their formal complaint channels. For more assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Not a quality product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty decent but as for the product it is okay. It even hasn't been 2 years and I am seeing fan issues which has stopped making craft ice. it keeps on showing ff ee error no matter what and LG doesn't cover it under mfg warranty. Not worth the money. I would rather buy other brands. Waste of money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ash. Thank you for sharing your experience with the LG Refrigerator (LRMVS3006S) model. We understand your concern regarding your unit doesn’t perform as expected, especially when facing issues like the fan and error messages. We aim to provide great products and a smooth experience. To fix the "FF EE" error and fan problems, make sure the vents and fan area are clear. Try unplugging the refrigerator for 5 minutes and then plugging it back in. You may visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-an-e-ff-or-e-rf-error-code--20153150964030 for additional help. If the issue isn't covered by warranty, contact an authorized LG service provider for help. Feel free to message us on social media @LGUSSupport for more assistance. We're here to help you find a solution. ^Juvy
really sad.....thought LG be the way to go
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 grand nothing but problems since day 1 :( I see this being a rough ride ahead. :( frozen up twice. sensors failed now mainboard,plus 3 other parts and now possibly compressor because its over chilling( too cold) the entire fridge...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Another broken ice maker from the Koreans
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really noisy and the craft ice maker just broke, not even 6 months in. LG support was so difficult to communicate with and finally said they would ship me a replacement ice maker part and that I would have to replace it myself.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with a noisy unit and a malfunctioning craft ice maker in your LG Refrigerator (LRMVS3006S) model, especially so soon after purchase. We also recognize the difficulty you experienced while trying to communicate with support. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
In regards to the noise, we recommend checking if the unit is level, as uneven placement can sometimes lead to additional noise. If the noise continues, it could be due to a fan or compressor issue that requires further inspection. For more help, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479.
Regarding the ice maker, if you're having difficulty with the replacement part or installation, please feel free to contact our team again via private message on social media @LGUSSupport. We can help ensure you're receiving the proper assistance or direct you to a technician if necessary.
We appreciate your patience, and we’re here to support you. ^Juvy
Pproblems from the start
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooling issues since I purchased it. Now exactly one year after purchase it no longer cools and freezer freezes intermittently.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Overall performance
Lg fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, however the delivery and installation didn’t go well
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Poor Design.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I maker is horrible. It keeps defrosting and refreezing it leaks water onto floor. After a year Samsung eventually refunded our $ at a depreciated rate. Not buying a fridge where ice maker does not live in the freezer part again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
don't buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had the refrigerator 2 years and freezer started not being cold enough. Warrantee sucks
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kathy. Thank you for taking the time to share your experience with the LG Refrigerator (LRMVS3006S) model. We're sorry to hear about the performance of your unit after two years of use. We strive to provide reliable, high-quality products that meet our customers' needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-refrigerator-refrigeration-the-fridge-is-not-cold-enough-not-cold-enough-CT00023125-20153121387150#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Craft ice is crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful on the outside but I purchase this over another model because of craft ice features which has never worked.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker for the craft has already stopped working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Surprise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chemical taste and smell coming from water and ice bin
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
DO NOT BUY THIS REFRIGERATOR FOR TECHNOLOGY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ironically, Samsung can make TVs and Computers with screens, but they can’t master a screen from their refrigerators. In less than three weeks, we had two Bespoke Refrigerators with the Family Hub screens that didn’t work. The first one was delivered and was immediately defective out of the box - the installers could not get to work. Best Buy sent replacement refrigerator that lasted less than 10 days before the screen went black. We are exchanging it for an another brand’s refrigerator with the same configuration and larger storage capacity but without the internet technology. Not all technology is better. I do not recommend this refrigerator because two failures of the same nature in brand new products indicates a novel concept that was not fully developed and/or properly executed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Refrigerator (LRMVS3006S) model. We understand how important it is for a new refrigerator to be reliable from day one.
To help with general care on this model, one helpful step you can try—if you still have access to the unit—is performing a power reset by unplugging it for about 60 seconds and plugging it back in directly to a wall outlet. This can sometimes restore display responsiveness. You can explore more support information for your model here:
https://www.lg.com/us/support/product/lg-LRMVS3006S.
We’d like to take a closer look into your experience and review what options may be available. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
- Pros mentioned:Overall performance
Over priced junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the cost the refrigerator is okay, it has deep shelves and works great. HOWEVER one of the main selling points is the cocktail ice maker in the freezer. Ours just broke for the fourth time.....I can't imagine how they can charge this much for something that breaks constantly, also we have only had it 2.5 years. When we do get the unit fixed it costs us 500 dollars. So every year we pretty much spend 1,000 dollars just to keep fixing that one element. The company should be responsible for fixing these in perpetuity, since they allowed for a cheap alternative to be installed in their unit. Truly it so frustrating and will never recommend this unit for anyone. I'm also a GC would builds high end homes and most clients want this item. Looks like were looking elsewhere.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nicklaus. Thank you for sharing your experience with us. We understand your concern with the LG Refrigerator (LRMVS3006S) model and the repeated issues you've encountered with the cocktail ice maker. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
To help with the ice maker, it might be a good idea to check that the unit’s filters and water supply are in good shape since those can sometimes affect how well it works. But we understand that given the repairs you've had, this doesn’t really tackle the bigger issue of the component's quality.
We really appreciate your feedback, and we’ll make sure to pass this along to the right team so they can look into what’s going on with that part. If you could send us a private message on social media @LGUSSupport, our team will take a closer look at your situation and see what we can do next.
Thanks so much for your patience and for trusting LG in the past. We're here to help find a solution that makes your experience better moving forward. ^Juvy
- Pros mentioned:Capacity
Great While It Lasts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG refrigerator is great, while it lasts. The fridge is very nice with ample storage capacity and nice features including the craft ice maker. We really enjoyed it. However, and it’s major for us, we purchased in July 2020 and it was dead by Christmas 2024. In the fourth year of ownership we replaced the craft ice maker for $250, then had a refrigerant leak repaired for $500 only to learn the compressor failed. We opted to not replace it for another $1,000+. Instead, we purchased a new refrigerator. We initially paid $3,300. For such a luxury item to fail so quickly and ultimately cost $4,000 in 4 years of ownership, we’ve decided it’s better for us to move away from the LG brand for refrigerators. Our home is filled with LG appliances but disappointed in this purchase, specifically the cost vs. life breakdown. We’d rather pay half the price, not have some of the failure prone “features” and hopefully not pay $1,000/year for a refrigerator.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dylan. Thank you for sharing your detailed experience with us. We’re glad to hear that you enjoyed the features of your LG Refrigerator (LRMVS3006S) model, such as the ample storage and craft ice maker. However, we understand your concern about the issues you faced, especially given the costs associated with repairs and the early failure of the unit.
We take this feedback seriously and recommend reviewing your warranty options with future appliance purchases. As a potential long-term solution, regular maintenance of critical components like the compressor can sometimes help prevent unexpected issues.
If you have any lingering questions, please send us a private message on social media @LGUSSupport. We're here to support you and address any concerns you may have.
Your feedback is incredibly valuable to us, and we’re here to help you find the best solution for your home’s needs. ^Juvy