Customer Ratings & Reviews

I’ve had this MacBook for about 3 weeks and the charger keeps blinking amber & my MacBook won’t turn on/charge.

I was excited to get my MacBook Air, but have had a series of confusing glitches come to light, some because of typos by the salesperson, some because of challenging new leaps in Tech - like that it won’t accept my true password, but to get around/through is a process I’m a stranger to. Another trip to the Geeks who know everything!

Good enough for me! But not for heavy user! Next time i go pro.

It’s a new version of learning how to use. Still learning

Lack of touchscreen is big drawback. The speed of the processor is good. options of using various apps is too good. Good for daily small office or business

I like this MacBook just because it looks good. But that's about it. I'd probably need time to adjust to it. I have always been a Window PC person, bought the MacBook just because I use iphone and it keeps crashing my PC when I move my files from phone to PC. Little did I know moving files from phone to the MacBook then to an external HD is not easy, I still can't figure out how to do it. :(

Purchasing process went really smooth, but after two-ish weeks of ownership, the screen was tearing at the bottom. Not sure if it was faulty, but its a good thing we bought the membership that gives us apple care. Saved us $400+ on parts alone. Annoying to deal with but I assune it's not the fault of BestBuy and more so just faulty hardware.

I’ve had some issues with this laptop. The battery life is very poor. Even when just browsing and watching video. And I haven’t even started editing photos or using iMovie yet. I’m afraid I will lose battery life quickly. The lack of fans at the bottom makes me nervous. Overall it’s not terrible, the display is beautiful and I love the color. But M4 chip is proving to be null.

Display screen is great. batter is good so far 16-18hrs. Best buy honor price match. so that was good.

I mostly use my laptop on my small office desk and chair at home. I liked setting up my brand new laptop without any issues but would love to learn more. I use it for reading my emails, looking up products, and watching social media videos.

I’m satisfied with the product quality and overall performance. Customer service was friendly, responsive, and helpful throughout the process. Everything went smoothly, and I had a good experience overall.

It gets the job done for minimal use like school work and small things like that, but for the price it’s not worth it in my opinion, they could’ve updated the screen instead of still using a Led. I would’ve recommended the Pro

This item is a lot heavier than an older model I have. Other than that it’s pretty much what I expected. Good processing speed. Standard features touch screen. Voice. It’s ok. I’m not wowed by it.

I’d love to win $400 but I’m just going to be honest about my experience. I recently had an Apple MacBook which I bought for my son for school within 2 months of the original purchase. We took the MacBook back to the Beat Buy store and they relayed that we were past the return date, that the product had a flaw that would be difficult and expensive to repair and that our best option was to return the broken laptop, buy a new one and then buy a maintenance plan. I was significantly disappointed with Best Buy selling products with known defects and then charging me an additional $49.99 to buy a protection plan. I do not feel as if this was a good experience and I would hope that Best Buy would take more responsibility for the products your represents.

This has been a pretty decent laptop for my daughter. Though we bought it like 8 months ago, maybe less, and the WiFi button doesn’t work anymore and it’s becoming a pain in the butt. So already have problems with it. I highly suggest you buy a warranty or something to protect yourself against sudden issues you aren’t expecting. It’s a pretty laptop though. It’s very esthetic looking.

Product itself is great, but the process of obtaining it after ordering through Best Buy was horrible. When you pay for next day delivery, you expect it to come as expected. The delivery date was constantly postponed and the laptop was sitting on a truck for almost a week. I was told that someone had to be home to sign for it for an estimated delivery date anywhere from that day to 2 weeks out. They need to actually fulfill their end of obligations and not cause customers to have to sit around and not leave the house because the order got messed up after purchasing. I was also sent the incorrect case for the computer which had to be returned refunded and repurchased. Never again

Great computer has a smooth look and cert fast. Had to get external storage but works just fine.

I returned this laptop because it lacked ports. I was not aware of this when I ordered.

[Employee of bestbuy] undeniably without question one of the most eye candy, "satisfying" computers to to buy for the price... but honestly its beyond over kill for someone doing basic web browsing and data entry tasks..

They offered me a year of membership wich was a lie plus 2 months youtube premium which did not work it was like the same free trial for youtube ipad is great but overall counts on my buying experience