Customer Ratings & Reviews

Fantastic choice of store to buy. Staffs are very accommodating. I'm really pleased with the phone it is just like new, and the price is so competitive. This unit is my first iphone and planning to buy a new unit in the same store in the near future.

phone arrived early- battery at 80%- no scratches- all keys function- great price! this item was an excellent condition purchase- only problem battery run down quickly -

Phone is in good condition as far as no physical defects. they say it disinfected, however the phone came visibly dirt all in ports and speakers. I was shock by this. The phone should have went through a better cleaning process. Cleaning – removes dirt, dust and other soils from surfaces. Sanitizing – removes bacteria from surfaces. Disinfecting – kills harmful bacteria and viruses from surfaces. Sterilizing – kills all microorganisms from surfaces.

Amazing! This phone works great, fast speeds, awesome looks, what more could you ask for?

I purchased this phone to replace my old one, I was so surprised how well this worked despite being a few years old! I love the iphone XR and use it everyday. If your looking for a cheap iphone replacement this is your best bet.

The condition of the phone was very good when we took it out of the box and it worked like it was brand new and haven’t had an issue with it since we purchased.

Beautiful iPhone used it then and still works great, thank you Best Buy! If you want a nice phone and don’t want to spend a lot of money go to Best Buy.

Battery life is not great, otherwise it’s as should be.

This was a replacement phone and it looks brand new and works like a new phone, with no signs of wear. Would buy from BB again. Much better than taking a chance with some random website. It has a nice camera, the battery life is really good.

Bought this as a temp phone for my son and he has no complaints it was in perfect condition

pros it came just like new and works as if I bought it new and it came in days cons N/A there are none

The phone was in very good condition. The only issue is that the battery capacity has degraded to 78% and will not reach at least 80% as advertised. Screen perfect, case perfect.

Excellent condition it is working good no problems

Phone is in great condition, no major scratches on the screen but there were small ones on the glass back, but it got covered by my case. Came in a flimsy package so I was concerned about the safety but it was okay. Battery healthy is around 84% which is not ideal but it works. Shipping was fast too, came in about 3 days earlier than expected.

Purchased this item for an elderly family member who's never had a smart phone. They found this easy to use. Although it was secondhand, the device runs smoothly.

Its been 2years since I bought this phone and Im still using no problem at all it was sometimes logging but because I use it too nonstop. I am happy with my purchased no scratches or anything

My son really wanted an iPhone so I bought him this one. He's very happy with it. I also recently switched from Android to iPhone and am happy with my choice.

I have had this iPhone for a little over 2 years and it works perfectly fine I have had no issues with the phone at all. Best Buy also gave me the best customer service I have ever had from a phone place since I have moved to Indiana.

I’ve been using the iPhone XR for a while now, and honestly? It still feels like a great phone, even years after its release. First off, the design is simple but classy. The screen is bright, colorful, and big enough for videos, reading, and scrolling — even though it’s not OLED, you really don’t miss it unless you’re picky. The Face ID is fast and reliable, and I’ve had zero issues unlocking the phone in all kinds of lighting. Performance-wise, it runs super smooth. Apps open quickly, multitasking is no problem, and iOS updates still come regularly, which keeps everything fresh and secure. Battery life? Way better than I expected — it easily gets me through the day with some to spare. The camera may not have all the new bells and whistles, but it still takes really nice photos, especially in daylight. Portrait mode is fun and looks clean. If you’re not chasing the absolute newest model and just want a solid, reliable iPhone that still does everything you need — the XR is a total win. It’s cheaper now, too, which makes it even more appealing.

Great service, good phone. Works great and just what I needed.