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ARRIS - SURFboard G20 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black

Rating 4.1 out of 5 stars with 52 reviews

$249.00

ARRIS - SURFboard G20 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black

Model: G20
SKU: 6589630
$249.00
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  • General
    • Brand: ARRIS
    • Model Number: G20
    • Product Name: SURFboard G20 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo
    • Color: Black
  • Dimensions
    • Product Height: 8.85 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Length: 2.36 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Width: 0 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Weight: 1.41 pounds (The out of box weight of the item.)
  • Warranty
    • Warranty - Parts: 2 years
    • Warranty - Labor: 2 years
  • Other
    • Modem Type: High speed
    • UPC: 850030172235

ARRIS SURFboard G20 WiFi-6 D3.1 Cable Modem Router

  • Multi-Gigabit Networking: AX1800 WiFi speeds, up to 1Gbps Internet speeds, 1 x 1Gbps Ethernet port
  • DOCSIS 3.1 cable modem: 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels
  • Save on monthly rental fees: Experience value at its best. The SURFboard G54 can save you up to $180 per year in rental fees. Stop renting and own yours today!
  • Compatible with major U.S. Cable Internet Providers: Compatible with Cox, Spectrum, Xfinity and other major US cable internet providers
  • Worry Less: Experience worry-free usage. The G20 is designed by ARRIS and perfected by decades of experience. The product warranty of two years ensures your investment in your home network is protected.
  • Multi-Gigabit Networking: AX1800 WiFi speeds, up to 1Gbps Internet speeds, 1 x 1Gbps Ethernet port
  • DOCSIS 3.1 cable modem: 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels
  • Save on monthly rental fees: Experience value at its best. The SURFboard G54 can save you up to $180 per year in rental fees. Stop renting and own yours today!
  • Compatible with major U.S. Cable Internet Providers: Compatible with Cox, Spectrum, Xfinity and other major US cable internet providers
  • Worry Less: Experience worry-free usage. The G20 is designed by ARRIS and perfected by decades of experience. The product warranty of two years ensures your investment in your home network is protected.
Whats Included
  • SURFboard G20 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo
  • SURFboard G20 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo

Q: Does this modem router work with Spectrum?

A: Yes, the ARRIS SURFboard G20 is compatible with Spectrum, along with other major US cable internet providers.

Q: What type of cable modem technology does this device use?

A: This device uses DOCSIS 3.1 cable modem technology with 2 downstream x 2 upstream OFDM channels.

Q: What is the maximum internet speed supported by this ARRIS modem router?

A: The ARRIS SURFboard G20 supports internet speeds up to 1 Gbps.

Q: How long is the warranty on this modem router?

A: This ARRIS modem router comes with a 2-year warranty for both parts and labor.

Q: Will this work with quantum fiber

A: The SURFboard G20 is a DOCSIS 3.1 cable modem combined with a Wi-Fi 6 router, specifically designed for use with cable internet providers such as Comcast Xfinity, Cox, and Spectrum. For fiber-to-the-home or Ethernet-delivered service, the G20 can be reconfigured to function solely as a Wi-Fi router by disabling its integrated cable modem. Since the G20’s Ethernet port only supports up to 1 Gbps, your Fiber Internet speed will be limited to that maximum.

Q: Does this modem work with Optimum network?

A: Optimum allows DOCSIS 3.1 modems on their Internet (no phone service) service for all Internet speeds. The G20 includes a built-in DOCSIS 3.1 modem and we recommend you check with Optimum for compatibility with your current Internet service plan.

Q: How many devices can be connected to the Wi-Fi router at the same time?

A: The SURFboard G20 can support up to 100 wireless devices connected simultaneously. This is thanks to its Wi-Fi 6 (AX3000) technology, which is designed for high device density and better performance in busy networks.

Q: This only shows two ports for connecting hardlines to PCs or consoles. How can you connect additional hardlines?

A: You need to connect more than two wired devices, you can do this easily by adding an unmanaged network switch.

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ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black

Upgrade your home network with the ARRIS SURFboard G34. It's a DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router combo. Wi-Fi 6 supports smooth 4K video streaming and low latency online gaming. This ARRIS SURFboard cable modem router features four 1-Gigabit Ethernet ports to connect your wired devices, and the compatible SURFboard Central mobile app allows for quick and secure setup. The G34 is best for gig-speed cable internet plans and compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others.

Pros for ARRIS - SURFboard G20 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
Overall Performance, Setup, SpeedSpeed, Ease of use, Setup, Performance, CompatibilityOverall Performance, Speed, ConnectivityOverall Performance, Ease of use, Speed, Setup
Cons for ARRIS - SURFboard G20 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
ConnectivitySignal Strength, Lag, Ethernet Ports, HeatThere were no cons for this productConnectivity, Signal Strength, App

Specs

Reviews

Customers are saying

Customers commend the SURFboard G20 for its overall performance, noting faster and more reliable connections. They also appreciate its connectivity, highlighting the easy setup and consistent connection. However, some customers have reported experiencing difficulty during the initial setup process.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Fast with excellent wifi range

    Great cable modem for Xfinity cable. Fast with great range

    DavidN Posted

  • Rated 5 out of 5 stars

    ARRIS - SURFboard G20

    Set-up new modem went well with Xfinity app. Set-up was easy with Arris App. Super fast and works well with a variety of devices. Best combo modem/router I've every owned.

    Customer Posted

  • Rated 5 out of 5 stars

    Excellent choice in a combination router/modem!

    Great combination modem and router. Saves space from the old setup. Needed this to take advantage of the current internet speed. Easy setup and works great!

    TimG Posted

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