
ARRIS SURFboard G20 WiFi-6 D3.1 Cable Modem Router
Q: Does this modem router work with Spectrum?
A: Yes, the ARRIS SURFboard G20 is compatible with Spectrum, along with other major US cable internet providers.
Q: What type of cable modem technology does this device use?
A: This device uses DOCSIS 3.1 cable modem technology with 2 downstream x 2 upstream OFDM channels.
Q: What is the maximum internet speed supported by this ARRIS modem router?
A: The ARRIS SURFboard G20 supports internet speeds up to 1 Gbps.
Q: How long is the warranty on this modem router?
A: This ARRIS modem router comes with a 2-year warranty for both parts and labor.
Q: Will this work with quantum fiber
A: The SURFboard G20 is a DOCSIS 3.1 cable modem combined with a Wi-Fi 6 router, specifically designed for use with cable internet providers such as Comcast Xfinity, Cox, and Spectrum. For fiber-to-the-home or Ethernet-delivered service, the G20 can be reconfigured to function solely as a Wi-Fi router by disabling its integrated cable modem. Since the G20’s Ethernet port only supports up to 1 Gbps, your Fiber Internet speed will be limited to that maximum.
Q: Does this modem work with Optimum network?
A: Optimum allows DOCSIS 3.1 modems on their Internet (no phone service) service for all Internet speeds. The G20 includes a built-in DOCSIS 3.1 modem and we recommend you check with Optimum for compatibility with your current Internet service plan.
Q: How many devices can be connected to the Wi-Fi router at the same time?
A: The SURFboard G20 can support up to 100 wireless devices connected simultaneously. This is thanks to its Wi-Fi 6 (AX3000) technology, which is designed for high device density and better performance in busy networks.
A: You need to connect more than two wired devices, you can do this easily by adding an unmanaged network switch.

ARRIS SURFboard G20 WiFi-6 D3.1 Cable Modem Router

The CM1000 Ultra-High Speed Cable Modem, with speeds up to 1Gbps and DOCSIS 3.1 is 10X faster than DOCSIS 3.0 devices. It's backward compatible with DOCSIS 3.0 and ready for future service plan upgrades for XFINITY from Comcast, Cox, and Spectrum. A Gigabit Ethernet port provides faster access and downloads.

Upgrade to faster speeds with the revolutionary DOCSIS 3.1 mid/high-split cable modem from NETGEAR. The Nighthawk CM2500 cable modem is specifically engineered to handle today’s faster DOCSIS 3.1 cable internet speeds that can only be accessed with mid/high-split technology, such as Xfinity’s 900Mbps Internet download speeds and 100Mbps upload speeds. Your entire family can enjoy faster download speeds up to 2Gbps (with link aggregation) and unprecedented upload speeds up to 1Gbps for lag-free gaming, crisp video conferencing, smoother music and video streaming, and instant app downloads. Connect for multi-gig speeds up to 2Gbps by connecting the two 1Gig ports to a router that supports Internet with link aggregation. And to push your Nighthawk’s performance even further, you can simply pair the CM2500 with a NETGEAR WiFi 6E or WiFi7 router or with our amazing Orbi system. The Nighthawk CM2500 works seamlessly with every major U.S. cable service provider.

Upgrade your home network with the ARRIS SURFboard G34. It's a DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router combo. Wi-Fi 6 supports smooth 4K video streaming and low latency online gaming. This ARRIS SURFboard cable modem router features four 1-Gigabit Ethernet ports to connect your wired devices, and the compatible SURFboard Central mobile app allows for quick and secure setup. The G34 is best for gig-speed cable internet plans and compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others.
| Pros for ARRIS - SURFboard G20 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black | |||
|---|---|---|---|
| Overall Performance, Setup, Speed | Speed, Ease of use, Setup, Performance, Compatibility | Overall Performance, Speed, Connectivity | Overall Performance, Ease of use, Speed, Setup |
| Cons for ARRIS - SURFboard G20 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black | |||
| Connectivity | Signal Strength, Lag, Ethernet Ports, Heat | There were no cons for this product— | Connectivity, Signal Strength, App |
Customers commend the SURFboard G20 for its overall performance, noting faster and more reliable connections. They also appreciate its connectivity, highlighting the easy setup and consistent connection. However, some customers have reported experiencing difficulty during the initial setup process.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Great cable modem for Xfinity cable. Fast with great range
DavidN Posted
Set-up new modem went well with Xfinity app. Set-up was easy with Arris App. Super fast and works well with a variety of devices. Best combo modem/router I've every owned.
Customer Posted
Great combination modem and router. Saves space from the old setup. Needed this to take advantage of the current internet speed. Easy setup and works great!
TimG Posted