Customer Ratings & Reviews

I bought this to take with me when I'm on the road for court proceedings, and to have a printer near my desk at the office. The printer output is great, and scanning produces quality .pdf's. The problem is connecting it to my computers, a desktop PC running Windows 11 Pro, and Lenovo ThinkPad X1, also running WIndows 11 Pro. Using WiFi, I can get it to print documents from both computers, although the desktop PC always pops up a message stating that the printer is offline. Scanning is difficult. The HP Smart App does not connect from either computer to the HP Envy. I have to use the scan function on the HP Envy itself, and then have it save to the HP cloud, and send it to my email address.

Requires app to connect to internet. Would be better if you could interface through the printer itself

Works good for an inexpensive printer. Does what I need it to do. Thanks

The HP Envy 6555e Wireless All-in-One Inkjet Printer is a good quality, efficient printer. As an All-in-One, it is able to print, copy and scan, and with the use of the HP Smart app, you can even fax. It has all of the necessary functions you would want and there are a lot of pros, but also a significant number of cons. It is a nice looking low-profile printer with a 2.4" touchscreen display, an auto document feeder, it's made from at least 60% recycled plastic and is ENERGY STAR certified. Though low-profile, it does have a large footprint due to its width. They have made it super easy to remove jammed paper from the inside, but for some reason, the flatbed scanner cover slams closed. Read on for more information. Setup for this printer was not the easiest I encountered. It came with a few hiccups along the way - eg making me do things over again for no reason, not completing some steps, etc. Eventually, it did get everything right. HP does want you to connect to WiFi and stay connected all the time. They want you to get their periodic updates to keep things running smoothly and to monitor your usage if you choose Instant Ink and to make certain you aren't trying to use non-HP print cartridges. This printer will not print with any other cartridges. The print quality from this printer is certainly good enough for simple color printing and black and white text, etc. but is not the best. This is in HP's ENVY line of printers which would normally tell me this is a great printer for photos. I tried printing some photos and the details just weren't sharp enough for me to want to frame those photos. The printer is also somewhat slow with HP claiming a maximum speed of 7 ppm color, 10 ppm black. The copy quality doesn't hit the right spot for me either. Even copying in black and white, I find the quality of copies to be significantly degraded. It just isn't as clear as I would like to see. The scanner specifications from HP claim up to 1200 resolution but it doesn't seem like that is the case. When scanning, my options go up to only 300 dpi. The scanner is used for making copies and perhaps this low resolution is why copies seem so degraded. The All-in-One has an automatic document feeder (ADF) with a paper capacity of 35 pages, which is definitely convenient. You can do automatic 2 sided printing, but disappointingly, it is not capable of 2 sided copying. You can, however, combine 2 one sided documents into a 2 sided document. You can print on paper up to 8"x10" which means you cannot print on legal size paper. I did encounter a bizarre problem - I set up the printer to not check for updates, so that I could check periodically myself. I have found that technology updates sometimes cause issues, so I prefer to see what's new before simply updating. I was attempting to perform a scan from within the HP Smart app which showed there was a problem with the connection to the printer. Then suddenly, the printer restarted and went into some sort of firmware update all on its own - the printer just took control. When it finished the update, I was unable to exit the display screen on the printer. I was able to do my intended scan from the app on my iPhone, but the controls at the printer were totally locked. I was forced to turn the printer off and then back on. The printer did come back online though it showed I was out of paper but then corrected itself. The WiFi connection has also been an issue for me. My WiFi is usually very reliable, but as I sit in my office where the router is located, the HP 6555e suddenly disconnects from WiFi and then re-connects. The fact that it reconnects on its own is good, but I have a major IoT home, and I see nothing else having issues except for the printer. How do I know? The blue WiFi light directly above the 2.4" color touchscreen display would suddenly start to blink and shortly thereafter it would go solid again, indicating a connection. I think the HP Envy 6555e Wireless All-in-One Inkjet Printer is best suited for use as a home printer, for homework or any basic application where super quality color printing and copying would not be required. If you are looking for super good quality, I would definitely go up a tier or two.

Very difficult to set up. Ink that was included was recycled and lasted a week. You have to change both ink cartridges at the same time. When it does print, it's very clear. It is sleek and I like the white colour.

Although this printer is functional after only a few weeks I am having to completely turn it off and then back on to clear out the print que. It is annoying at best. If you add paper between print jobs it also goes into a spastic mode. I am having issues with it printing. You have to now play around with it and hope it will print. You also have to wait a few minutes between requesting another item to print. Very aggravating to say the least.

Print quality is fine. But ink cartridges ran out within one month with very little usage Is fine for household with very little usage. .

Not the easiest to set up...... but print is clear! Conversion on HP INK Smart from old HP printer to new machine was easy. I would recommend this srvice!

Good quality printing but absolutely gulps ink. Even the high capacity black ink cartridge only lasted two months with very moderate usage. I originally went with Instant Ink but found it too intrusive.

Unfortunately i agree with previous reviews. It goes offline constantly.. forget about hitting print and expecting it to be ready when you go to pick it up. And it is noisy. Sounds cheap. But isn't.

Connecting the printer to my HP laptop has been difficult. It was connected and then it wasn't. I don't know if it is a laptop problem or printer problem. I called the GEEK squad where I have purchased maintenance on the laptop but not the printer and they wanted another $39.00 to help me reconnect,

In all fairness, I haven’t used my printer too much since purchasing it a month ago, but it is in place. As for its performance and ease of use, it’s not easy to know, at this time. So far, it has successfully handled a basic few printing requests. I am not able to fairly comment on requested categories. However, I am in this very short period of use.

My other HP printer/ scanner was better. Easier to use. I seem to constantly have issues with this printer. The Internet connection is iffy. One minute tells me it isnt configured and won't print, then it will!? Total tech was not helpful and I'm not going to spend extra for in home service

A little rocky getting started. the printer had dried black ink so I had to purchase a black cartridge from amazon quickly to do my work. Then finding out that this printer does not the option to clean the print head was a bummer.

Connectivity to the wifi is very difficult and the 3 month ink supply offer never worked after communicating with representatives over five times

Good printer BUT this printer came with a tiny Black and a tiny tri-color cartridge that prints only 40 pages. After you sign up for Instant Ink, it takes a week to get new cartridges to print your project of any length. If you bought the printer because you have a large project, call Instant Ink immediately and often to get the ink you will need. Once you get the ink, the printer works well.

This is a nice printer if you don't print often. Easy setup. I like the liquid ink. Very cost-effective for home use.

Not easy to hook up, had to get a Computer Tech to come to my home and he got the Printer running very good, so far no Problems.

Very hard to link computer to printer. Statement 'instant ink' is deceiving.

It uses ink very quickly and the cartridges are expensive to replace.