See more imagesInsignia™ - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and 3 - Black
- Model:
- NS-VR5MCC
- SKU:
- 6441559
Highly rated by customers for:
See more imagesHighly rated by customers for:
LASTOFUS2ISAMASTERPIECE Posted
cord for some reason gets kinks really easy i think its because its grippy and rubber just get meta cable it comes worth or a different one than this i bought this 3 weeks ago and already doesnt work
Posted
Hi there! Thank you for writing a review about our 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest! We know how frustrating is that your headset cable stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the product.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Tyler Posted
The cable is too heavy and tends to weigh itself down. The cord does as advertised but it is cheaply made and breaks easily. Please do not buy this cable it is not worth the asking price.
Posted
Hi there!
Thank you for taking the time to review our Insignia™ - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest. I understand that the cable is too heavy and tends to weigh itself down. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Nick Posted
Junk. used it maybe 40 times in the two years ive had it. nothing but connection issues. i get it if its a $20 cable. but 60 dollars is crazy for something that is supossed to be a product of quality. and im out of the warranty window so there goes that. first and last time i buy an insignia product
DarkHold Posted
I have a quest 2 it worked fine for one night. I closed the lid on my laptop and left everything the way it was the next day i plug it in and it wont connect. Its not my laptop it has a 3070 in it and an I7 11 gen. In the end i said screw it and bought virtual desktop which is 1000x better almost no flaws or lag, will be returning the product not worth.
Posted
Thank you for sharing your experience with the Insignia™ 16.4' USB-C Virtual Reality Headset Cable, DarkHold. We appreciate your feedback and will use it to enhance our products and services. If there's anything else we can assist you with, please let us know. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-16-4-usb-c-virtual-reality-headset-cable-for-meta-quest-2-and-meta-quest-black/6441559.p?skuId=6441559
Bowzy228 Posted
Good quality and affordable. I purchased one for my Oculus VR and love it so far
Posted
Hi Bowzy228,
We really appreciate your feedback on this 16.4' USB-C Virtual Reality Headset Cable for Oculus Quest 2 and Oculus Quest, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Insignia Support
Alvin
www.insigniaproducts.com/support
KLSJ Posted
Was having constant connection issues with this wire until i returned it. Not sure if there was a short somewhere in the wire or what but it would connect, then disconnect. No problems when i used the oculus wire. Incredibly expensive as well. USB C is pretty commonplace now.
Shopper Posted
The salesperson will tell you to buy their product because the official “Meta” version costs more. Totally not worth the money! $70 for a cord that came apart 2 days after I bought it! A better deal can be found on Amazon for $22
Posted
Thank you for sharing your experience. We understand your frustration with the product's quality and pricing. It's disappointing to hear that the cord came apart so quickly after purchase. Your feedback is valuable to us, and we will use it to improve our offerings. We strive to provide products that meet our customers' expectations and will take your comments into consideration for future improvements. Keith | Insignia Support
Sarah Posted
Works BUT we have had for 1 month and the black casing on the end started just breaking off today. End is exposed fully now. Never had a Cord Break like this. Sure my apple or other chargers eventually wear out usually after a good year though. But not break like this
Posted
We're sorry to hear about the issue you've encountered with the durability of your charger's casing. Ensuring high-quality and long-lasting products is important to us, and we apologize for any inconvenience caused by the casing breaking after only one month of use. Your feedback is valuable, and we'll use it to review and improve our product's construction and durability. If you need assistance with a replacement or exploring alternative options, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-16-4-usb-c-virtual-reality-headset-cable-for-meta-quest-2-and-meta-quest-black/6441559.p?skuId=6441559
Radar Posted
Does not work with Oculus. The cable passes power just fine but the headset does not recognize the cable.
Posted
Hi Radar,
Thank you for taking the time to review our Insignia™ - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest - Black. I understand you found it uncomfortable to use since it does recognize the cable and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Goldboss Posted
Tries using the cable and it wouldnt pick up on my computer at all. It charged the headset but thats it. Tried plugging in my 6 foot phone cable and that worked fine. No clue what was wrong, tried power cycling the headset, the computer, reinstalling the oculus app, updating anything that needed updating and nothing worked.
Posted
Thank you, Goldboss, for sharing your experience with the Insignia™ USB-C Virtual Reality Headset Cable. We appreciate your detailed feedback and are glad to hear that it charged your headset. Your insights are valuable to us as we strive to improve our products. We hope you find a solution that better meets your needs in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-16-4-usb-c-virtual-reality-headset-cable-for-meta-quest-2-and-3-black/6441559.p?skuId=6441559
Chan Posted
Got the cord today and the side that is suppose to go to into my computer (the straight usb c) doesn’t fit? I don’t want to force it but at this point I’ve put way more pressure than needed. I switch the ends around and that at least fits but my computer won’t recognize my quest 2 now while my other cord has no issues.
Posted
Thank you for sharing your experience with our Insignia™ USB-C Virtual Reality Headset Cable. We appreciate your feedback and are sorry to hear about the issue you've encountered. Your comments are valuable to us, and we are committed to improving our products and services. Please know that we are here to assist you and ensure you have a positive experience with our brand. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-16-4-usb-c-virtual-reality-headset-cable-for-meta-quest-2-and-3-black/6441559.p?skuId=6441559
KevinT Posted
Cable is fragile and doesn’t work correctly with the pc
Posted
Thank you for your feedback. We’re sorry to hear that the cable feels fragile and isn’t working properly with your PC. We understand how important reliable connectivity is, and your comments will be shared with our team to help improve product durability and compatibility in the future.
Keith | Insignia Support
ironsled Posted
DOA out of box. Past return status before we had VR equipment setup to use it. Purchase OEM cable. Im happy to update this review if Bestbuy woild make this right. Thanks.
Posted
I’m sorry to hear that your Insignia™ 16.4' USB-C Virtual Reality Headset Cable arrived dead on arrival (DOA). It’s frustrating to face issues like this, especially when you were unable to return it in time due to the setup process. I encourage you to reach out to Best Buy's customer service directly to discuss your situation—they may be able to help resolve the issue and offer a solution that works for you. If they can make this right, your updated review would likely reflect your improved experience. Thank you for sharing your feedback! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-16-4-usb-c-virtual-reality-headset-cable-for-meta-quest-2-and-meta-quest-black/6441559.p?skuId=6441559
n0mad Posted
Not sure how this works with the Oculus Quest 2. The Oculus brand cable uses usb-c to usb 3.1. This cable is usb-c to usb-c. I tried plugging it into my usb-c port on my laptop but it's not detected that way. Now I suppose I have to find an adapter as I can't return Best Buy purchases as they have a limited 15 day return policy and I'm a truck driver and can't just pull into the nearest BB to return.
Posted
Hi, there.
I certainly apologize about the situation with your Headset Cable. The unit is designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store (within the US) with your receipt in hand.
Cesar G. - Insignia Support
Tom4 Posted
Doesn’t work. Supposed to be 5gbps speed but when tested with the Oculus app it is only 2.7!! Doesn’t keeps connected to the PC, constantly cutting in and out. I’m returning and getting the real thing.
Posted
Thank you for sharing your experience with our Insignia™ USB-C Virtual Reality Headset Cable. We appreciate your feedback and are sorry to hear about the issues you've encountered. Your comments are valuable to us, and we are committed to improving our products and services. Please know that we are here to assist you and ensure you have a positive experience with our brand. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-16-4-usb-c-virtual-reality-headset-cable-for-meta-quest-2-and-3-black/6441559.p?skuId=6441559
5kept1cal Posted
This cord doesn't provide data transfer. Tested the original type c that came with the quest 2 on my pc's back panel type c, and got data transfer. Maybe mine's faulty or something but data will not transfer unless I use a type a header.
Disappointed Posted
Not compatible with my equipment! Trying for refund but item is unreturnable due to past return deadline. This item was recommended by the sales representative but did not work with my equipment. Very disappointed!!!!
Posted
Hi there!
Thank you for taking the time to review our Virtual Reality Headset Cable, I'm very sorry to read you had this experience while purchasing one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Just Posted
Couldn't get this to sync with the quest 2. Ended up getting the official cable instead and it worked immediately.
Posted
Hi Just,
Thanks for taking the time and effort to leave a review our Insignia™ - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest - Black . We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Kadz Posted
stopped working after only a few uses. i thought i was save some money instead of buying the real oculus quest cable. would avoid at all cost
George Posted
this is garbage, I connected it to my Oculus and after a weird use it started to smell burnt, unfortunately for me it damaged my Oculus, total garbage