See more imagesInsignia™ - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and 3 - Black
- Model:
- NS-VR5MCC
- SKU:
- 6441559
Highly rated by customers for:
See more imagesHighly rated by customers for:
Jerkyfreak Posted
I bought this to make it faster to charge my headset while playing so it never dies which it does very well however the cord kinked in a really weird way and the side that plugs into the headset now has wires exposed from not being strong enough, if you are going to use this make sure u take off as much tension as possible mine became exposed after a week of using
Posted
Thank you for your feedback. We are glad to hear that the product charges your headset efficiently while you play. However, we are sorry to learn about the issue with the cord kinking and exposing wires. Your experience is important to us, and we will take your comments into consideration to improve the durability of our products. Keith | Insignia Support
Matt Posted
Cord likes to get twisted up when you’re moving around with the headset on. Might be better to get a braided cable that’s less prone to twisting
Posted
Hi Matt,
Thank you for taking the time to review our Insignia™ - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-16-4-usb-c-virtual-reality-headset-cable-for-meta-quest-2-and-meta-quest-black/6441559.p?skuId=6441559
Mike Posted
I purchased 3 of these over the course of 7 months and each time the wires became frayed. $60.00 is a lot of money to pay for something that doesn't last.
AnthonyK Posted
Transfers data but does not supply power. Quite the opposite, it causes your device to drain power the entire time it is plugged in whether the device is on or not...
Posted
Hello AnthonyK,
Thank you very much for taking the time to review our Insignia - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Jerry Posted
I bought this to try Oculus Link with my new Oculus Quest 2 using my PC (i7 8700 + RTX 2080Ti). I was very disappointed with the results. I had trouble getting the connection to work in oculus. It kept telling me the PC wasn't connected. Usually restarting the software fixed it. Then once I did manage to get connected, the image quality is simply awful. Tons of streaming artifacts. It looks like you're looking at youtube video from 2006 on a 4k TV. It looks way worse than Virtual Desktop streaming via my router and that has the benefit of being wireless. I'm not sure if the official link cable would perform better, but wireless is kind of the whole point of the Quest 2, and Virtual Desktop is so good now that for most games I would recommend that.
Raiden Posted
[Employee of bestbuy] It does what it's supposed to but it doesn't have the velcro strap that the 1st party cable has which means there is no way to attach it to the side of the headset to take the tension off of the USB port while it's plugged into. HUGE oversight.
Posted
Hi there! Thank you for writing a review about our 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest! We understand that you are having issues with your headset. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your headseat.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Tyler Posted
Long cable, worked like a charm for about a month. Now it doesnt work at all
Posted
Hello Tyler,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
CooperB Posted
very expensive and did not work with my meta quest three
Posted
Thank you for your feedback, CooperB. We regret that the headset cable did not meet your expectations and understand your concerns about pricing and compatibility. Your input is important to us and helps us improve our products to better serve our customers. We appreciate your time and hope to provide you with a better experience in the future. Tine | Insignia Support
SethW Posted
Cable worked great until just recently. Won’t recognize on laptop or Oculus Quest 1 or 2. And just so happens, my return window closed Jan 31st Great timing Insignia! Don’t waste your money.
Posted
Hi Seth,
We apologize for your experience with this cable. It is really important for us to hear your feedback about this product so we will be able to continue improve its quality and efficiency. If there is anything that we can assist you, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
israel Posted
I have a 2080 super and the cable is plugged in to the usb c port on it and the cable reports 2.0 mode the same on my 2060 laptop so I don't recommend it
Posted
Thank you for sharing your experience with the Insignia™ 16.4' USB-C Virtual Reality Headset Cable. We apologize that the cable did not meet your expectations, particularly with regards to compatibility and performance. We understand that it's disappointing when a product doesn't live up to its intended purpose. We will take your feedback into consideration and explore ways to improve the compatibility and performance of our products in the future. We appreciate your honesty and would like to make things right. If you're willing, we'd like to offer assistance or alternative solutions to ensure you have a positive experience with our products. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-16-4-usb-c-virtual-reality-headset-cable-for-meta-quest-2-and-meta-quest-black/6441559.p?skuId=6441559
Swmm Posted
Speeds unstable Flickers Black for a split second while sim racing. Quality could be better.
Posted
Thank you for sharing your feedback about the Insignia 16.4' USB-C Virtual Reality Headset Cable. We apologize that it's not meeting your expectations and that you're experiencing issues with speeds being unstable, flickering, and blacking out during sim racing. We understand that a seamless VR experience is crucial, and we apologize for any frustration this has caused. We'll take your feedback into consideration and work to improve the quality of our cables in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-16-4-usb-c-virtual-reality-headset-cable-for-meta-quest-2-and-meta-quest-black/6441559.p?skuId=6441559
amusingnot Posted
Does not work for me :/ Only thing it lets me do is charge the headset. No matter what I try it wont allow me to connect the headset to my PC to play VR games from Steam.
Posted
Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Irene
www.insigniaproducts.com/support
BrandonB Posted
This cable does not support USB 3.0 which oculus recommends via their software.
Posted
Hi BrandonB,
Hearing your feedback about this product is really important to us so we will know how to improve its efficiency and quality. For further assistance, you may contact us at 1-877-467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
PatrickV Posted
Vastly over priced. Triple the price for identical item.
Disappointed Posted
Got this to use with oculus but needed adapter to use with computer. Wound up taking it back.
InkedSwan Posted
It's very overpriced. Worked great with the VR, but very mediocre work on PC