- Rated 2 out of 5 stars
Insignia Performance Grips for Meta Quest 3
Omen85 Posted
The quality seemed great at first. Very comfortable, fit the controllers perfectly. But as soon as I tried to adjust the Velcro strap, the Velcro separated from itself like it unstitched. That was disappointing because it was the very first time trying to adjust the strap and it already came apart.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for sharing your experience with us. We’re glad to hear that you initially found the quality and comfort of the product to be great and that it fit the controllers perfectly. However, we are truly sorry to learn about the issue with the Velcro strap. It is disappointing to hear that it came apart the very first time you tried to adjust it. We take such feedback seriously and will look into this matter to ensure it doesn’t happen again. Please reach out to our customer service team so we can assist you further and make this right. Your satisfaction is important to us.
Keith | Insignia Support
- Rated 2 out of 5 stars
Not so bad.
Ariel Posted
It makes holding the controllers easier but I does not charge the controllers on the dock. I have to remove it to charge on the dock.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for your feedback! We're glad to hear that our product makes holding the controllers easier. We appreciate your input regarding the charging issue and will take it into consideration for future improvements.
- Carl | Insignia Products
- Rated 2 out of 5 stars
Slowed down play
scoopD Posted
Returned, grips cover some of the sensors making them not as readable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Dear Insignia Customer, thank you for taking the time to share your feedback. We’re sorry to hear that you’re experiencing issues with your Insignia™ Performance Grips + Straps for Meta Quest 3 & Meta Quest 3S, Model NS‑MQ3HG5. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience.
Rafay | Insignia Products
- Rated 2 out of 5 stars
Not good
SilviaM Posted
Had to return bad my son say it didn't work bad bad
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Disappointing Performance Grips
Uwey Posted
Not the best for this space. The housing for the grips is already deforming and pulling from the controllers. The fit is also not quite right for the Quest 3 as it rubs on the grip buttons on the controllers. Probably should have gotten the $40 ones from Meta.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
We appreciate your honest feedback about the Insignia Performance Grips + Straps for Meta Quest 3. We apologize that the product didn't meet your expectations for quality and fit. We're sorry to hear that the housing is already deforming and pulling away from the controllers, and that the fit is not quite right, causing rubbing on the grip buttons. We'll take this feedback into consideration as we continue to develop and improve our products. We appreciate your suggestion that our $40 counterparts from Meta might be a better option for you, and we'll do our best to learn from this experience to create better products for our customers in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-performance-grips-straps-for-meta-quest-3-black/6568917.p?skuId=6568917
