Customer Ratings & Reviews

It's a great dryer so far BUT.....after quite a few months of use, we have found that this dryer has the worst lint trap design we have ever had. Dryer sheets and clothing can get caught in the gap that the fixed plastic trap screen that protrudes into the dryer drum. The removable screen trap itself allows quite a bit of lint by it causing a build up inside the duct and at the vent outside. Pretty disappointed with this one important feature. The old school top slide in traps do better. Other than the lint trap, it is a pretty good dryer.

The preprogrammed drying cycles are useless. I realised very quickly that a manual timed cycle is the only way this dryer will dry all the clothes. Socks always come out damp but the other clothes are dry on the preprogrammed cycles. Looking online, others have this issue. It's apparently due to the humidity sensor being at the very front of the drum. Also something I didn't think about until after it was installed: the top of the dryer is angled down towards the front so you can't set your laundry basket on the surface without it slowly shifting off the dryer during a cycle with an added bonus of scratching the paint. We also had to add him contrast stickers to the touch display because we have someone that has poor eyesight and the grey on black touch control panel is virtually impossible to use otherwise. I truly regret replacing my 12 year old Amana dryer with this unit.

Good condition and the electric dryer work very good

My review is based on the products but on the customer service. I had to get this set of washer and dryer delivered literally 4 different times. They kept bring the wrong dryer with every delivery. So even though I purchased it about 7 weeks ago, I’ve only been able to use it for 1 week in total. But now, the washer is rattling so bad, I’m scared it’s about to be ruined before I can actually use it. Its cute but might be returning.

Nice looking dryer however takes 2-3 cycles to dry.

We bought this a few weeks ago to replace a Kenmore washer and dryer set. Because we were also replacing the washer we went off the washer for the most part for the reviews when picking the set. The matching washer options were rated very high both in just general reviews and also on Consumer Reports so here we are. We ordered the dryer first so I can’t speak to the washer yet, but so far I feel very “meh” about the dryer. Things I don’t like: 1. It’s LOUD. Significantly louder than our old Kenmore. It sounds really tinny and like it’s just hollow metal between the drum and everything else inside. I have no idea what is normal for dryers as far as insulation or sound deadening goes but usually I find them to be relaxing sounding and this one is not like that at all. It is especially annoying because we have young children with bedrooms near the dryer and even with sound machines on I can hear zippers etc banging around. Even just closing the door has a loud clack and it really bugs me. 2. We got the grey color and the black on it is surprisingly quick to look messy. If you have any lotion on etc it gets greasy and gross looking very quickly. In hindsight I think white would have been better. 3. The delay on the buttons is confusing. If you try to adjust the time the buttons feel iffy in their responsiveness…sometimes it will work only when you let the button go instead of when you press down…other times it just seems like it doesn’t respond at all. I can’t figure it out (my husband is also bothered by it so I don’t *think* I’m crazy) but whoever came up with the idea of not having a button react when you press it was really over complicating things for no reason. There is a delay for the start button which I get for child safety purposes but even that is a bit unnecessary because the panel is on top of the unit where kids can’t reach it easily anyways. But all the other buttons having the weird delay makes no sense. Terrible idea or serious user error on our part. Not sure which. 4. The door opens from the side or hamper style which means you can open it from the top but it only opens about 45 degrees. While I think this is a cool idea it’s a little annoying as well - if you’re going to let it open from the top please just let it open all the way down. 5. It looks cheap to me. Online the pictures look nice but in person I don’t think it looks very nice at all which is a bummer. Especially considering the cost. On the plus side - the standard drying cycle is significantly better at drying our clothing than our previous dryer. Sometimes thick seams, sleeves or thicker items need more time but overall running a standard cycle dries most items which I appreciate. I wouldn’t recommend this dryer. I would honestly return it if I could. It’s not terrible but it’s not great. As a mom with three small kids and a laundry area fairly central to the home I suggest you look elsewhere. If it’s just going in your garage it’s probably okay but I still think you could find something better.

The dryer is beautiful and i love the easy load door but upon my first use of the dryer to dry some clothes i had my first d90 and then d95 error code. Mind you this is a brand new machine and we clean our duct prior to the installation. I did read someone else review about setting it on bedding and that seems to run good. I dont want to get up like 6 time to restart the dryer cause the flowsense is too sensitive. We can work around the dryer for now but i suggest you look at other dryer thats simple and old fashion. Try to separted your clothing and towel when drying since i notice the flowsense triggers when i throw everything in together. Gonna do a test run and see how it’ll go.

over all like the appearance Structurally it's seem cheaply made time will tell. Lots of plastic in this machine. Doesn't dry as well as my old LG. Have tried different settings. Even highest heat and extended dry time. It supposed to be energy saving But if you have to dry a load 2 to 3 times wheres the savings. I'm already past 15 day return window and the 60 day for Plus members so guess I'm stuck with.

Overall, LG drier is fine. 3 Cons which can be corrected. 1) Hamper style means the door doesn't open all the way flat not exactly what I expected. I will have to go in and change the door to a side opening. 2) The QR code is not working to set up and there have been some error codes... the smart LG is acting to smart for me 3) The Drier vent was short so have to go buy another one if want the washer and drier set up I was expecting. Pros: Fits everything in BUT if you dry everything it will take forever. Understand this is my first time purchasing a washer and drier and I paid more attention to the washer I bought. Should have done more homework on the drier.

The dryer is nice to look at. I like the exterior design. I haven’t had any problems with the machine doing its job. My problem lies with the lint filter. One, it’s poorly made and difficult to clean. Most importantly, the strings on our clothes keep getting stuck under the filter and it’s ruining all of the clothes because as they spin,they get all knotted up. It has done this with almost every load. Even tying them doesn’t help. Somewhere there is a design flaw because it’s ruining the clothes with drawstrings.

Dryer works well and looks nice. I do wish it had a "wrinkle release" feature prebuilt. If you try to run dry clothes on another cycle to get wrinkles out- it senses your clothes are dry and will stop the cycle. There may be a way around this with the app but haven't figured it out yet.

This dryer is OK. I’d give it 3 1/2 stars for the price. It doesn’t ever dry clothes all the way I have to run it again on a different cycle. There is some glitch with the online app with connecting this dryer specifically that I have to do some overly complicated double Wi-Fi hook up and I just haven’t gotten around to that yet. The Best Buy people who installed it did a terrible job at the hose. They barely hooked anything up, including my washer, wanted me to call them to have them do some separate work under their side business. They replacd the old dryer hose with one that was very small and short that has since fallen out and these machines are so large and heavy that I can’t even move them to get back there to try and fix it, but it’s really too short anyway, when I try to get my arm in between to try and get it connected again, so the entire house fogs up whenever I run the dryer. The lint trap is a very weird design and it doesn’t do a very good job. I’ve never had a dryer that just didn’t catch the lint well and made the screen super hard to clean. It’s very cheap. I mean overall it’s fine I guess but I would have thought for the price and brand that it would’ve been way better than my old Samsung ones. Hopefully these will last longer.

It dries well just when it is in the normal cycle. Any other function leaves the cloths wet. The AI does not leave the clothes dry either.

Love how efficient it is, my only complaint is that we can’t get it to connect to our WIFI like it’s supposed to. We have no issue with our washing machine connection, but even a specialist couldn’t get it connected.

I bought this dryer mainly for the energy saving, but when its in energy saving mode it leaves my clothes damp. And since the dryer thinks the clothes are dry it wont dry them longer unless you change modes. The good news is if i put the dryer on a higher drying mode it works well, but that wasnt the main reason i bought the dryer. It works, but for me, not as advertised.

It takes at least two cycles to dry my king size comforter.

Misleading information about the door. The hamper door option only opens 40% of the way making it difficult to use that to really unload the dryer. The description doesn't indicate that it's only a partial opening door. LG designed it to open downward, why not let it open all the way? I would have given it five stars if this was the case since this was what I was looking for when I wanted a new dryer. Now I have to either live with it not being what I want or deal with having to ship it back to Best Buy myself to get a different one. #RippedOff

I replaced my 19 yr old Maytag with this one. Not impressed. But it is what it is. Has an indention on the back to semi-accomodate for smaller spaces to reduce some of the bulkiness of the aluminum exhaust but that accomodations can only be used if exhaust goes to the left. Unfortunately my exhaust goes to the right so I had to leave space to accommodate the piping. As far as drying goes, clothes don't come out as dry, sometimes I have to run it for an additional 20 minutes to get them completely dry.

I continue to be disappointed in this dryer. It stops before the entire load is dry. My last set of washer/dryer worked beautiful until the washer died. I checked Consumer Reports before buying this latest set, and the top 12 were all LG, so I am quite disappointed.

Its not always drying fully on settings. Seems to work well on timed dry