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Alexa Posted
These headphones were a huge disappointment, which is honestly a shame because there are a lot of things I really liked about them at first. They’re extremely comfortable, especially for longer gaming sessions, and the noise reduction is solid. Sound quality is also very good, particularly for games where directional audio matters. For horror or competitive games, being able to clearly tell where sounds are coming from is a big plus. I originally bought a pair for myself and liked them enough that I purchased a second pair so my husband and we could game together. Unfortunately, after only a few months of use, problems started showing up. The speaker piece began to feel loose and would randomly droop without being touched. Eventually, after my Best Buy protection plan expired, the microphone completely stopped staying in place and now just falls down on its own. We take very good care of our devices and don’t rough-handle our gear, so this feels like a clear hardware or build quality issue rather than user damage. For the price, I expected these to last much longer and not develop such major issues so quickly. Now that they’re no longer under protection, there’s no practical way to get them fixed, which makes the situation even more frustrating.
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
We sincerely apologize for the inconvenience you experienced with the Logitech A50 LIGHTSPEED Wireless Gaming Headset. While we’re glad to hear you initially enjoyed the comfort, noise reduction, and sound quality, we regret that hardware issues affected your overall experience. Your feedback is valuable and will be shared with our product team to help improve durability in future designs.
stratman Posted
Purchases this headset 27 days ago. Everything was fine, finicky charging dock (had to move the headset around to get it to engage which was annoying but fine) but then about a week ago the resistance in the microphone began to go away. It would not stay midway up but still functional. The resistance continued to slowly fade until literally it would plop down when it was up and stowed away. Returning and switching manufacturers. $300 should result in much better quality. Hopefully mine was just a dud but I’m not chancing it. Back to Turtle Beach I go.
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
We’re sorry to hear that the Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com so we can help resolve the issue.
Codgod666 Posted
Sound quality good when it actually works. $300 for this garbage headset that stops connecting. Turning on and off multiple time and still won’t connect. Im gonna buy another just to return the old set in the new box since you wanna make such garbage.
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
Thank you for bringing this matter to our attention. While we are pleased to know that you found the sound quality satisfactory when functional, we sincerely regret that the headset has experienced repeated connectivity failures despite multiple restart attempts. We understand your disappointment, particularly considering the premium cost of the product. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Fadedpenguin545 Posted
I personally didn’t care for these headphones on my Xbox. Better option for people with a pc. I would recommend for pc users.
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We apologize that the A50 headset wasn't the right fit for your Xbox, but thank you for letting us know it performs well on PC.
CarlN Posted
Was not impressed. Pro x 2 are more comfortable and better. Go and buy the pro x 2's and you will be happy
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Thanks for letting us know about your experience with the Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) . We’ll pass this along to our product team, and our support team would be happy to assist you further at socialcare@logitech.com
user575166 Posted
Terrible software, couldn’t get them to connect, after fighting them for 3 hours I just returned them
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
We're truly sorry to hear you had such a frustrating experience trying to connect your headset and that you had to return them after three hours of troubleshooting. We understand how disappointing that must have been. We appreciate you letting us know about the difficulties you encountered with the software and connection.
Devm Posted
I want to like this headset but its truly just not comfortable. Overall the features are nice but the weight of the headset makes it unbearable for longer gaming sessions. I am trying 3rd party options but have not found much relief. The way the headband is made is not suitable for a headset of this weight. I would've returned this if I would've realized within the return window. If you don't believe me do a quick google search of astro a50 and headband and you'll see many other people.
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Thank you for sharing your feedback on the A50 LIGHTSPEED headset. We appreciate your honest review regarding the comfort and weight, especially concerning the headband. We're sorry to hear it's causing discomfort during longer gaming sessions and that you missed the return window. We understand your frustration, and we'll certainly take your comments, and the feedback you've seen online, into consideration as we continue to develop and improve our products.
Karma Posted
[Employee of bestbuy] I've used these since Dec 26. It is currently Jan 27 and the headset has died. No signs of life
Posted
That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
David Posted
I used it for pc, it disconnects constantly, it can be a hassle to set it up properly on the docking station and sometimes it unpairs from pc and pc has to be reboot for it to recognize the driver again. I heard from a friend that it works well with his console.
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
We're truly sorry to hear about the compatibility and connectivity issues you're experiencing with your Logitech A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) on PC. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Crius Posted
Genuinely one of the worst headsets you could possibly get. No one offers support not best buy not, Logitech the only way to solve any issues you’re having is to look it up on Reddit. bought a pair of these and have had them for not even a month at this point yet the base station is dysfunctional already? Might as well spend $300 on something useful.
Posted
We're very sorry to hear about your negative experience with the Logitech A50 LIGHTSPEED Wireless Gaming Headset and base station. We understand your frustration with the lack of support and the issues you've encountered within such a short time. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Five Posted
Straight garbage. Has issues connexting to XBOX PS5 and PC. To add more the microphone works when muted and all people hear is static. Dont waste your money on these.
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
We deeply apologize for the frustrating and unacceptable experience you've had with your Logitech A50 LIGHTSPEED Wireless Gaming Headset, especially after paying a premium price for it. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Kparkerlpn1 Posted
This might be a great headset, but I can’t get it to connect. My Xbox tried several times to get a hold of the people who made it. All they do is send me a copy of the instructions which I have followed multiple times to no effect so crappy customer service.
WilliamA Posted
Unit lasted for 1 month. Now it no longer connects to pc. Internet full of suggestions so looks like a typical product issue.
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We are really sorry to hear that product stopped working after a month, and we do not to wish to have such an experience with you, To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your - Name:- Email Address:- Country: - Product Name: - Brief description of issue:
JaquanH Posted
I try to use it its dont like connecting to my pw5 then after i git it connected. It has a bad echo
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
Thanks for sharing your experience with the A50 LIGHTSPEED Wireless Gaming Headset. We're sorry to hear about the connectivity and audio issues—it’s not the performance we strive for. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Benn Posted
Recently bought this for my PC and it never connected to it I tried for over 2 hours troublshooting and it never connected avoid this and get something else not worth $300
Posted
We're very sorry to hear you experienced connectivity issues with your A50 LIGHTSPEED headset and that it didn't connect to your PC after extensive troubleshooting. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Craig Posted
Its terrible the mic does not work period i have tried everything and doesnt work. Cery disappointed. Will be teturning.
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
Thank you for sharing your feedback on the A50 LIGHTSPEED Wireless Gaming Headset. We sincerely apologize for the frustrating experience you've had with the microphone not working, despite your troubleshooting efforts. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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AidanM Posted
This product is Hot garbage… avoid at all costs!!!
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
We are truly sorry to hear that the Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) did not meet your expectations and that you had such a negative experience. We understand your frustration and regret any inconvenience or disappointment this product has caused.
MatthewO Posted
I see Astro still hasn’t improved their build quality. The brand really needs to address the headband stress points. I cant use this headset without it popping out of place it is constantly doing it on my head without me moving. I shouldn’t need a fix for a $300 headset. Ive been using it for a week now. Sound quality is good but i like the Arctis Nova Pros more. I also tried these out with wicked cushions to try and get some noise cancellation and more sound out of it. It is quite compared to the Nova Pro’s and more casual sounding. I bought this headset because of the flip to mute and all of the controls on the headset itself. One notable mention is that the flip mic does not give any notification to ensure you that you are muted, you must make sure that it is fully up and feel the bump it gives to know you are muted. It is really stiff to raise and lower the mic too. Overall could be really good if the build quality was much better and some other features were a little better.
This review is from Logitech - A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5) for Xbox, PlayStation 5, PC/Mac or Nintendo Switch - White
Posted
Thank you for your detailed feedback on the Logitech A50 LIGHTSPEED Wireless Gaming Headset + Base Station (Gen 5). We sincerely apologize for the persistent issue with the headband popping out of place and the lack of mute feedback on the microphone. We appreciate you sharing your thoughts on the sound quality, comparison to other headsets, and the stiffness of the mic. Your insights on the build quality and features are valuable to us.
CrescyStar Posted
Just buy a cheap $30 headset, you'll get the same level of quality that these provide. Horrific quality for being so overpriced! The gen 4 ones are so much better. I didn't even realize I had to hit a button, previously reserved for changing eq presets, to switch from xbox to pc. It has 3 ports for pc, ps, and xbox and you need a button on the headset for it. Why? I bought this because my old a50's base died, I'm going to refund and just buy a new base station.
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We're truly sorry to hear about the horrific audio quality you experienced with the headset and the inconvenience it has caused, especially given the price point. It's disappointing to learn it didn't meet your expectations, particularly when compared to your previous experience with the Gen 4 model. We appreciate you sharing your detailed feedback, as it's valuable for us in understanding where we fell short.