Shark Detect Pro Lift Away ADV Bagless Upright Vacuum with DuoClean Detect, Anti Allergen, and Odor Neutralizer Technology Evergreen LA802

Customers are saying

Customers are pleased with the Detect Pro Lift-Away ADV Bagless Upright Vacuum, highlighting its strong suction power and overall performance. Users appreciate its ease of use and lightweight design, especially considering its power. The odor control feature is also well-received, leaving rooms feeling fresh, and the vacuum effectively removes hair.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 1 out of 5 stars
Worst Vacuum
DebbieN Posted 2 months ago
The roller brush gets clogged up frequently and has to be removed to be cleaned. It specifies great if you have pets but you have to keep taking the roller and clean it. Heavy and bulky, not easy to vacuum. Got to say this is the worst vacuum I have ever purchased.
No, I would not recommend this to a friend
Unhelpful (0)
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Brand response from SharkNinja Product Expert
Posted 2 months ago
Hi Debbie,

Thank you for your feedback. We’re disappointed to hear about your experience with the Detect Pro, especially since the roller brush clogs frequently with pet hair, requires repeated removal and cleaning, and the vacuum feels heavy and bulky to maneuver. We understand how frustrating this situation must be, and we truly appreciate you taking the time to share these details with us. This isn’t our usual standard, and we’d really like the opportunity to make this right. For further assistance, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and explore the options available to you.

Kind Regards,
Shark Home

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Customers are saying

This summary was generated by AI based on customer reviews.

99%

would recommend to a friend

Sort by

Most Relevant

Rated 1 out of 5 stars
Worst Vacuum
DebbieN Posted 2 months ago
The roller brush gets clogged up frequently and has to be removed to be cleaned. It specifies great if you have pets but you have to keep taking the roller and clean it. Heavy and bulky, not easy to vacuum. Got to say this is the worst vacuum I have ever purchased.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from SharkNinja Product Expert
Posted 2 months ago
Hi Debbie,

Thank you for your feedback. We’re disappointed to hear about your experience with the Detect Pro, especially since the roller brush clogs frequently with pet hair, requires repeated removal and cleaning, and the vacuum feels heavy and bulky to maneuver. We understand how frustrating this situation must be, and we truly appreciate you taking the time to share these details with us. This isn’t our usual standard, and we’d really like the opportunity to make this right. For further assistance, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and explore the options available to you.

Kind Regards,
Shark Home

Page 1 0 of 0 reviews

Worst Vacuum

DebbieN Posted 2 months ago

The roller brush gets clogged up frequently and has to be removed to be cleaned. It specifies great if you have pets but you have to keep taking the roller and clean it. Heavy and bulky, not easy to vacuum. Got to say this is the worst vacuum I have ever purchased.

No, I would not recommend this to a friend

Unhelpful (0)

ReportComment

Brand response from SharkNinja Product Expert

Posted 2 months ago

Hi Debbie,

Thank you for your feedback. We’re disappointed to hear about your experience with the Detect Pro, especially since the roller brush clogs frequently with pet hair, requires repeated removal and cleaning, and the vacuum feels heavy and bulky to maneuver. We understand how frustrating this situation must be, and we truly appreciate you taking the time to share these details with us. This isn’t our usual standard, and we’d really like the opportunity to make this right. For further assistance, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and explore the options available to you.

Kind Regards,
Shark Home

Customer Ratings & Reviews