Shark Detect Pro Lift Away ADV Bagless Upright Vacuum with DuoClean Detect, Anti Allergen, and Odor Neutralizer Technology Evergreen LA802

Customers are saying

Customers are pleased with the Detect Pro Lift-Away ADV Bagless Upright Vacuum, highlighting its strong suction power and overall performance. Users appreciate its ease of use and lightweight design, especially considering its power. The odor control feature is also well-received, leaving rooms feeling fresh, and the vacuum effectively removes hair.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 2 out of 5 stars
Dissatisfied
CarlaC Posted 4 months ago
Have had the vacuum for six weeks I’m a loyal shark customer - this model does not seem to have the power to pick up animal hair - working with shark
No, I would not recommend this to a friend
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Brand response from SharkNinja Product Expert
Posted 4 months ago
Hello Carla, thank you for sharing your experience with the Detect Pro. We truly appreciate your loyalty as a long‑time Shark customer but we’re sorry to hear that this model isn’t picking up pet hair as effectively as you expected. That’s certainly not the experience we want for you. We’re glad to hear you’re already working with our support team so we can troubleshoot or determine if a replacement is needed. If there’s anything further we can do on our end to assist, please don’t hesitate to reach out. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean

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Customers are saying

This summary was generated by AI based on customer reviews.

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99%

would recommend to a friend

Rated 2 out of 5 stars
Dissatisfied
CarlaC Posted 4 months ago
Have had the vacuum for six weeks I’m a loyal shark customer - this model does not seem to have the power to pick up animal hair - working with shark
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from SharkNinja Product Expert
Posted 4 months ago
Hello Carla, thank you for sharing your experience with the Detect Pro. We truly appreciate your loyalty as a long‑time Shark customer but we’re sorry to hear that this model isn’t picking up pet hair as effectively as you expected. That’s certainly not the experience we want for you. We’re glad to hear you’re already working with our support team so we can troubleshoot or determine if a replacement is needed. If there’s anything further we can do on our end to assist, please don’t hesitate to reach out. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean

Page 1 0 of 0 reviews

Dissatisfied

CarlaC Posted 4 months ago

Have had the vacuum for six weeks I’m a loyal shark customer - this model does not seem to have the power to pick up animal hair - working with shark

No, I would not recommend this to a friend

Unhelpful (0)

ReportComment

Brand response from SharkNinja Product Expert

Posted 4 months ago

Hello Carla, thank you for sharing your experience with the Detect Pro. We truly appreciate your loyalty as a long‑time Shark customer but we’re sorry to hear that this model isn’t picking up pet hair as effectively as you expected. That’s certainly not the experience we want for you. We’re glad to hear you’re already working with our support team so we can troubleshoot or determine if a replacement is needed. If there’s anything further we can do on our end to assist, please don’t hesitate to reach out. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean

Customer Ratings & Reviews