would recommend to a friend
See more imagesTomB Posted
I ordered this vacuum because my current Shark vacuum is about three years old and does just a so-so job on carpets. A bit about me and household: I have a 4000 sqft one-level home. All the common areas are done in real wood flooring, while the bedrooms and family room are done in carpet. We have tons of rugs in the house, both on the wood floors and the carpet. In the home are three adults that spend a lot of time outdoors gardening and the like, along with two large (90lbs) doodle dogs. Neither dog sheds much, if at all, but because of their curly hair, they are very reminiscent of a duster pad…and they definitely can hold onto dirt and dust. We tend to clean the house about once every ten days, usually because of the dust from the dogs. Vacuum notes Good 1) Lots of tech., including side sensors for stronger suction on the sides of the vacuum head when pushed against a wall, and dirt/debris monitor that increases suction when needed for extra dirty areas. My first time using either of these techs. 2) Lightweight for such a strong vacuum. My guess is that it’s one of the strongest sucking vacuums out there but it weighs no more than my older Shark. 3) Long power cord length. 4) Duster attachment works really well on window blinds and shelves. 5) The side sensor tech works really well. Within a second of being against a wall, you can hear the added suction engage. 6) I love the power knob. It’s a button/knob combo on top of the vacuum base. It also includes a small screen to show which height and mode you have the vacuum set at (auto vs. manual modes, hard floor vs 2 carpet heights). It’s not always as convenient as using your thumb to change the height via a handle switch, but you’ll never accidentally hit it either. 7) Carpet settings do a great job on carpet. Auto and hard floor settings do great on hard floors. Carpet mode especially works well, sucking up leftover stuff immediately after I ran my older Shark over the same floor. I noticed my allergy symptoms decrease after vacuuming my carpeted floors. 8) I dig the Odor Neutralizer. It comes with one cartridge and is adjustable in intensity. The included scent smells like fabric softener. No, it doesn’t have to be used if you don’t like the scent. I’m hoping for a citrus scented refill. Nice bonus! Bad 1) The ‘auto’ surface detector does a good job figuring out what surface you’re on (carpet vs. hard floor), but it wants to default to the lower power/suction mode even when on carpet. Most carpet requires the higher suction levels to do a good job. Plus, the low vs high suction modes switch on and off constantly when on carpet and rugs, making it really annoying to use. In the end, I just started manually selecting the carpet mode when I was on carpet. This mode defaults to the higher suction, so no other adjustment was necessary to do a good job. 2) The power cord is very stiff for a vacuum cord, almost feels plastic-y. Hopefully this will work itself out, but it’s currently 10x as stiff as my old vacuum’s cord. Weird thing to complain about, I know, but it can be hard to work with if it gets tangled. 3) When vacuuming under something, like a recliner or a end table, the vacuum will stop with even light pressure on the top of the vacuum head. I posted a video of this happening under an end table, but it’s also done this with my recliner and bookshelf. Requires a power cycle to get it back up and running. 4) Generic included tools. You get a duster device (that is pretty good, actually), but then a crevice tool and a bristled brush head. I would gladly give up the two later heads for a power-type head for the hose…something that I can use to deep clean bed spreads or cloth chairs. 5) Speaking of hose…it’s too short. It may claim 6 feet, but good luck actually stretching it that far. At about 4 feet, it’s so taut that the vacuum falls over when you pull anymore. I figured this out when vacuuming window blinds. I had to eventually get a step ladder to use for the vacuum to prevent the stretching from pulling the vacuum into my leg. 6) The vacuum is really powerful, but sometimes that’s not a great thing. If you have a lot of thin, lightweight rugs in your home, you’ll want to move those out of the way when using this guy. It will suck up the rug and make you power cycle to resume the chore. 7) It has a huge dirt bin, but it claims ‘max fill’ is at about 20% capacity. See picture. Overall, I feel like the Shark Detect Pro gets the basics right: Great power, easily maneuverable, long cord. Some of the technology incorporated in the vacuum is hit and miss though, so I wouldn’t buy the vacuum for the tech. However, that tech is likely what makes the vacuum pricey at $400. Not sure the value is there at that price. If your home is mostly done in hard floors, the tech works well enough to splurge for the vacuum at this price. If you have mostly carpet, wait for a sale.
Posted
Hi Tom,
Thank you so much for taking the time to leave such a thorough and thoughtful review of the Shark Detect Pro Lift-Away ADV Upright Vacuum. We truly appreciate the detailed insight into your home environment and how this model has performed across different surfaces and situations.
We’re glad to hear that you’re seeing strong suction performance, experiencing relief from allergy symptoms, and enjoying features like the Odor Neutralizer, LED display, and the effectiveness of the duster attachment. Your recognition of the design features, such as the side suction sensors and the power control interface, means a lot to us.
We also want to thank you for highlighting areas where your experience could have been better. Feedback like yours is incredibly valuable as it helps us better understand how our technology performs in real-world settings. We'll be sure to share your observations about the auto suction mode, hose flexibility, accessory versatility, and sensitivity under furniture with our product teams for future improvements.
If there’s anything we can do to further support you—whether it’s optimizing usage or helping identify accessories that might enhance your experience—please don’t hesitate to reach out to us at 1-855-427-5127. We're always here to help.
Kind regards,
Shark Clean
SarahB Posted
Good vacuum but it’s very heavy and with multiple floors it was too much to bring up and down the stairs. Would be a great vacuum for someone with one floor in their house.
Posted
Hi Sarah,
Thanks for sharing your review with us. We understand how challenging it must have been to use the Detect Pro Lift-Away on multiple floors since it feels heavy to carry up and down stairs. Your feedback is valuable, and we appreciate you taking the time to let us know.
Kind regards,
Shark Clean
user480672 Posted
Duocleans have always been my fave, but this one i thought was the lift away that would be able to lift & take off the dust bin & use
Posted
Hi there,
Thank you for your feedback. We understand how confusing this must have been, and we apologize for any lack of clarity regarding the features. This unit does include the Lift-Away feature, allowing you to detach the Pod for portable cleaning. If this feature isn’t working as expected, please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to assist you.
Kind Regards,
Shark Clean NA
joel125 Posted
The Shark Detect Pro is a decent vacuum that gets the job done. We have two big dogs and two cats so I was looking forward to giving this vacuum a go. After taking about 20 minutes to unbox and unwrap every single attachment, I fired it up and was impressed with the suction. Immediately, the Shark started inhaling all the dog hair and dirt. After a thorough pass with the Detect Pro, the canister was full of hair and dirt. I hadn’t even realized there was that much hair in the carpet. The attachments work as expected. I was able to remove the cat hair from the couch with the brush attachment. The Detect mode works well enough but I prefer to have that function off. I don’t need a vacuum cleaner that “detects” dirt. I also strongly dislike the odor eliminator attachment and just threw that away. Terrible smell. It should have just been a charcoal filter rather than an overwhelming scent. I found the cord to be too short. It should have been at least 5-10 feet longer. The other thing I was not impressed with was the cheap plastic feeling everything has. Definitely not premium, but at the end of the day, it’s a vacuum cleaner and it does the job well. Overall, it’s a decent vacuum with good suction and it gets the job done.
Posted
Hi Joel,
Thank you for your detailed review of the Shark Detect Pro Lift-Away ADV. We're pleased to hear that the vacuum’s suction power made such a noticeable impact, especially in a home with multiple pets—it sounds like it's really helping to manage pet hair and dirt effectively.
We appreciate your thoughts on the attachments and the Detect Mode, and we’re sorry the scent of the Odor Neutralizer wasn’t a fit for you. Your suggestion about the filter type and the cord length are also valuable and will be shared with our product team for consideration in future updates.
If you need assistance with replacement parts or further support, feel free to reach out to us at 1-855-427-5127. We're here to help ensure your Shark continues performing at its best.
Kind regards,
Shark Clean