Customer Ratings & Reviews

What is "Looks like new" and "Includes all original packaging" mean ? Paid $340 for the " Excellent condition". Received the broken box, missing USB cable, earpieces and the game voucher card for Horizon Call of the Mountain. It's not worth $340. Best Buy sell me a "Fair condition " but charge me " Excellent condition" Price.

This has been an absolute nightmare. I have not had any issue with the headset but controllers are horrible. First controller I had lasted about two weeks before it suffered from stick drift. It was then I learned that sony does not sell the controllers sepearely, but you would need to buy a whole new unit. Second set out the box the left controller was not working. Discovered via online forums that this is a software glitch and sony is working on a fix smh.

PlayStation VR2 is actually fire — visuals are crisp, the tracking is smooth, and games like Horizon Call of the Mountain slap in a way the OG PSVR could only dream about. It feels like you’re inside the game, low latency and all that good stuff. Only thing: my right controller has been glitching. Like sometimes it won’t track right or randomly drifts, and it kills immersion hard. Left one’s chill, but the right just can’t stay in its lane. Overall 8/10 — amazing tech, just wish Sony would fix that controller issue so it’s consistently lit.

It’s a cool concept but I honestly was disappointed with the game library and having to have a cord attached to system

I actually returned this because i couldn't play for more than 5-10 minutes without getting severe motion sickness. I never get motion sick or car sick but this device was just too much for me. I returned it and got the meta instead which is much much easier on my head and stomach! I did greatly enjoy the horizon's game as much as i could without being too sick.

The PS VR 2 as a headset is honestly amazing and I love it, but WOW, I really wish there was more to do with it. This headset does NOT support any games from the original PS VR, which is a surprisingly large library, too. Even more bizarre when one of the biggest selling points of the PS5 is full backwards compatibility with the PS4 and its games.

The controllers don’t stay connected, so I went back to my local Best Buy to exchange for a working unit. I’ve been waiting for over 10 days fo my replacement. I’m currently out a pS5 vr and my $300 as I wait… ;(

I wanted to like this so badly. I own a Meta Quest 3 and wanted another VR headset. But I cannot recommend. The right controller trigger didn't work. Went through the troubleshooting steps with Sony.. No fix. Apparently they are aware of the issue.

I wasn’t happy with how the games looked when playing, I have a quest and it looks better than the PlayStation vr.

Not really worth it to me. Im not seeing the huge upgrade from the ps4 version that makes it worth it to me. My kid played it once and put it in the closet. They prefer the other headset like the oculus. It sukes that I cant trade it in.

Boring. Not many good quality games. My 12 yr old has only used it 2 times since Christmas.

I have used every VR headset since the first Vive and I had really high hopes for the PSVR 2 and i feel like i was let down. Quality is great but the overall experience still feels very clunky for me. And after using the Quest 2 daily for two years now it feels so restrictive and clunky.

The game code was scratched off someone took the code already being open box. I will never purchase another open box item in the future because of this reason.

Hoping that exchanging the item will fix all the bugs. Controllers did not work properly on any of the games.

There are only 3 games that work with it. Not backwards compatible with any of the other vr games.

I bought a preowned excellent model and it had fingerprints and residue all over the lenses and the right controller charge port worked half of the time

Very heavy. Cord still gets in the way. Controllers are better, but that doesn’t make up for barely any decent games out for it. Make it lighter and wireless with more games and then it might be worth it.

Very expensive and too limited. My kids barely use it anymore. Most people get dizzy quickly, and honestly, the tech still needs a lot of improvement before it's really worth it. I wouldn’t recommend buying it.

It wont power on. We cannot get the headset to work

It came without its game bundle or the code was already used.