This speaker doesn’t come with a charging block ?
Answered by SonyListensHi Damien, this speaker does not come with an AC Power Adaptor. The built-in battery of the speaker can be charged when connected to an AC outlet via the supplied USB Type-C cable and a USB AC adaptor (commercially available). The speaker supports USB AC adaptors that are capable of delivering an output current of 1.5 A. Thanks! -Jess
If my computer does not have bluetooth does it come with a cable to plug into the computer?
Answered by SonyListensHi SantasElf, We appreciate your interest in the XB23. It comes only with a USB Cable and warranty card. We apologize, this unit doesn't feature an AUDIO IN jack. It is a Bluetooth only model. If you want to play music, you can use your smartphone and connect it via Bluetooth connection. You might want to consider getting the XB43, XB12, XB22, XB32, or the XB41 which do have 3.5mm in, but connecting an audio cable to this jack turns off sound output from the connected BLUETOOTH device. I hope this helps! Regards, Jess
Is it OK to leave the SRS-XB23 plugged in continuously to a USB charger? It is going to remain in one place and I would prefer to keep it on AC power and not use the battery and have to keep charging it. Please let know. Thank you.
Answered by SonyListensHi SonyFan, Thank you for your inquiry. Yes, it is safe to leave it plugged in 24/7 because charging stops when the Li-ion battery is full. A topping charge is only applied when the battery voltage drops to a certain level. To maximize battery life, however, it is better to not keep it plugged in. Environmental conditions, not cycling alone, govern the longevity of lithium-ion batteries. Do not charge in conditions too cold or too warm (below 41F or above 95F) When not in use, keep the device stored in a cool place, partially charged. Operating condition between 30 and 80 percent maximizes battery life. Lithium Ion batteries have no memory and are not degraded with partial discharges. The worst situation is keeping a fully charged battery at elevated temperatures. Hope this helps! Regards, Sam
Can this speaker be laid flat stably (with all the buttons up)? The pictures seem like it's in a total cylinder shape.
Answered by SonyListensHi Odokei, Thanks for your inquiry. The speaker can be placed either vertically or horizontally (multi-placement). Both of the XB23s speakers are facing the same direction so you can get true Left/Right separation like the artist intended. This also means, if you lay it flat it sounds just as good as it does standing up. That being said the speakers are opposite the controls and the overall design lends itself to having the controls on the bottom if laid flat. For example there is a small ridge on the charging port that helps it stay put and you can also place the carrying strap underneath for more stability. For more information on placing the speaker vertically/horizontally, refer to this link here: https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002845018.html Hope this helps, Jess
If I sync multiple 33s using party, leave them plugged in and in Bluetooth standby mode, will I be able to connect to any speaker at any time via Bluetooth, and they will all play in sync? Or do I manually have to re-sync all the speakers each time?
Answered by SonyListensHi Mulberry, Thanks for your inquiry! Yes, the XB23 will auto connect to the first Bluetooth signal it sees. The unit must be on in order to do this. You can turn “Auto Standby” mode off and leave the unit plugged in while you are out. The Party Connect function is terminated when the speaker is turned off and needs to establish the Party Connect function again to play in sync. I hope this helps. Regards, Erin
