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Geek Squad® Portable DVD Player Protection

Geek Squad

Protection coming to a home theater near you.

Don't get stuck with a huge repair bill if the unexpected happens to your TV or home theater tech. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.

Already have a Protection Plan? See your account

Benefits of Geek Squad Protection for your portable DVD player.

You'll never pay for parts and labor.

We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.

We provide annual maintenance for your product.

Bring your portable DVD player to a Best Buy store once a year and we'll clean it, check functionality and take care of any alignment issues.

If you accidentally damage your product while handling it, we'll take care of it.

Choose the optional Accidental Damage from Handling coverage and you'll be protected from unintentional damage while handling your portable DVD player.

If your portable DVD player won’t turn on because of a power surge, we'll fix it.

If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.

If your battery won't hold a charge, we'll replace it.

Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.

If your screen has bad pixels or a shadow image, we'll correct it.

If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.

If there's a failure from normal wear and tear, we'll repair it.

This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.

You can transfer your Geek Squad Protection.

When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.

When something goes wrong, we're always here to help.

Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

How does Geek Squad Protection work with your manufacturer warranty?

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.

How much does Geek Squad Protection cost?

It varies by product, and you'll be shown the exact cost when you add a product to your cart. Here's an example for a portable DVD player costing $99.99.

Example cost of portable DVD player $99.99
2-year standard plan $19.99 (about $0.83/month)
3-year standard plan $28.99 (about $0.81/month)
Geek Squad Agent

Getting help is easy with Geek Squad Protection.

Need to make a claim under Geek Squad Protection?

Get started online or chat with an Agent

Need to make a claim under your original warranty?

Learn how to contact your manufacturer

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.

Disclosures.

See the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this Plan.

Parts and coverage available under the manufacturer's warranty are not covered by the Plan.