You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
If your original bulb burns out, we'll install a new one.
Get a one-time, in-store replacement for the original bulb that was included in your projector.
If your projector won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If the remote that came with your projector stops working, we'll replace it.
Get a one-time replacement for the remote control that was included in your projector’s original box.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
We make house calls.
If we originally installed your projector and you need a repair, we'll uninstall it for you. Bring your projector to Best Buy to start the repair process. After you've picked it up, we'll come out and reinstall it for you.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.